| google@rhoadarmer.com 2005-05-19, 11:51 am |
| > Complaining to the FTC is simply giving them data. They are in a
> position to amalgamate data from many consumers and decide what
> action, if any, should be taken based on that data. Individual
> consumers are not, so it's perfectly reasonable for individual
> consumers to complain to the FTC and let them decide whether any
> action should be taken.
I filed a complaint at ftc.gov. This is how they responded:
" Thank you for recent correspondence. The Federal Trade Commission
acts in the public interest to stop business practices that violate the
laws it enforces. Letters from consumers and businesses are very
important to the work of the Commission. They are often the first
indication of a problem in the marketplace and may provide the initial
evidence to begin an investigation. The Commission does not resolve
individual complaints. The Commission can, however, act when it sees a
pattern of possible violations developing.
The information you have provided will be recorded in our complaint
retention system. This computerized system enables us to identify
questionable business practices that are generating numerous complaints
and may be in violation of the law.
Thank you for providing information that may be used to develop or
support Commission enforcement initiatives.
Sincerely yours,
Consumer Response Center"
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