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Author Re: Cingular screws over AT&T Free2Go customers after merger
Steven M. Scharf

2005-05-19, 11:52 am

"Russell" < russell7702REMOVE@TH
ISearthlink.net> wrote in message
news:wGmge.922$wM2.860@newsread1.news.atl.earthlink.net...

> Not true. I've signed up for their service (which they don't offer in my
> area code) and I don't roam as long as I'm on the AT&T network. They use
> the AT&T network - now Cingular blue. I've had them for some time using 4
> phones - I've no connection with them otherwise.


You're correct, their customer service person didn't know what she was
talking about. The fact that my phone says "Roam" did not mean that I was
being charged 4x the minutes; I tried some calls and I was only charged at
the 1x rate.

> Not true about CallPlus being a better deal.


Correct. I based the earlier statement on the CSR's statement that if the
phone said "Roam" I would be charged 4x. Maybe the problem is that the phone
is a Cellular One phone (Cellular One in the SF Bay Area was taken over by
AT&T).

> I've never had a problem calling them to activate - I can only speak of my
> experience.


Something was wrong with their phone system yesterday. They'd put me on
hold, and after about three minutes the system would disconnect.


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