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| Hopefully they will start activating GSM before the TDMA network is turned
off. These rates that don't expire would be a good thing with GSM.
"Russell" < russell7702REMOVE@TH
ISearthlink.net> wrote in message
news:Z4yge.1444$wM2.1232@newsread1.news.atl.earthlink.net...
>
> "Russell" < russell7702REMOVE@TH
ISearthlink.net> wrote in message
> news:wGmge.922$wM2.860@newsread1.news.atl.earthlink.net...
codes.[color=darkred]
be[color=darkred]
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>
> After seeing what I felt statements like the above about only activating
> Nokia phones (just doesn't make technical sense to me) I emailed Beyond
> Wireless tech support with a quote from this thread. I've always got
> excellent tech support from them - quite frankly their email tech support
> has been the most knowledgable and to the point of any company that I've
> dealt with in the past 25+ years. This is their response:
>
> --- start pasted response from Beyond Wireless ---
> This is completely untrue. I am disturbed to learn that one or more of
our
> customer service representatives is/are representing this as factual
> information. This can be attributed to rapid growth and new customer
> service representatives still learning our ways. This will most certainly
> be addressed. We will activate ANY phone that is capable of being used on
> our service. This means ANY TDMA phone that was formerly active with AT&T
> or any TDMA phone that is not locked to another network. Therefore, even
if
> the phone was used with, say, Cingular, it still may be capable of being
> activated with us, providing that it is not locked to Cingular. There are
> no plans in the works to switch to Cingular towers. That does not mean
that
> we will never use Cingular towers. However, if we ever do gain the use of
> Cingular towers, we would not lose the use of AT&T towers, since Cingular
> owns them now.
>
> Also, in regards to our phone system: Because of rapid growth we have had
to
> install a new phone system to handle the volume of calls. It has not been
> fully configured yet, and this is why customers are experiencing less than
> desired results with it. Our representatives are still learning the
system;
> and in addition, the phone technician is here continuing with the
> configuration as I type. Once it is complete, I'm confident that
customers
> will find it just as friendly as any other. We do apologize for this, and
> ask that customers keep this in mind when calling our support line.
>
> --- end pasted response from Beyond Wireless ---
>
> Do note I have no connection (except as a customer) with this company. I
> found out about them at http://www.cellguru.net/prepaid_compare.htm.
> However, I really appreciate their plan as it meets our needs very well
and
> would like them to thrive - hence my posts.
>
> Russell
>
>
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