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Cellular forums Home > Archive > Alltel Cellular > July 2006 > Loss insurance (Asurion ProductGuard Plus)
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Loss insurance (Asurion ProductGuard Plus)
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| I'm sure lots of you have taken advantage of the theft/loss insurance
provided by the ProductGuard Plus insurance policy. But what kind of
experience do you have with making a claim on the
mechanical/electrical malfunction clause that only requires a $15
deductable?
My local AllTel dealer says there is no such provision. My
sis-in-law, who was a dealer for many years, also is not aware of this
provision. Yet it is described on the Net from a link provided by
AllTel. As I recall the wording starts out with something like
All-hazards insurance. I pay the $5 a month for the policy.
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| Lou Labetti 2006-05-29, 11:48 pm |
| Alltel replaced my V710 with a E815 for only $15.00 due to a malfunction
"Gary" <fuzzmanks@netscape.net> wrote in message
news:nr2n721ua55sp8k
2fl7u2codi8uiqb4v32@
4ax.com...
> I'm sure lots of you have taken advantage of the theft/loss insurance
> provided by the ProductGuard Plus insurance policy. But what kind of
> experience do you have with making a claim on the
> mechanical/electrical malfunction clause that only requires a $15
> deductable?
>
> My local AllTel dealer says there is no such provision. My
> sis-in-law, who was a dealer for many years, also is not aware of this
> provision. Yet it is described on the Net from a link provided by
> AllTel. As I recall the wording starts out with something like
> All-hazards insurance. I pay the $5 a month for the policy.
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| Just as a follow-up, Asurion did indeed honor the $15 deductable for a
malfunctioning phone. They said if there was any indication that the
phone had been submersed or accidental damage, then the retail alltel
store could change the ductable to $50.
Actually, I don't think the Alltel employee cared since I had a claim
number to get my new phone.
Gary
On Mon, 29 May 2006 19:13:57 -0500, Gary <fuzzmanks@netscape.net>
wrote:
>I'm sure lots of you have taken advantage of the theft/loss insurance
>provided by the ProductGuard Plus insurance policy. But what kind of
>experience do you have with making a claim on the
>mechanical/electrical malfunction clause that only requires a $15
>deductable?
>
>My local AllTel dealer says there is no such provision. My
>sis-in-law, who was a dealer for many years, also is not aware of this
>provision. Yet it is described on the Net from a link provided by
>AllTel. As I recall the wording starts out with something like
>All-hazards insurance. I pay the $5 a month for the policy.
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| Gary <fuzzmanks@netscape.net> wrote in
news:5tqqc295b2raonh
gg62sa47iia5bdmvogt@
4ax.com:
> Actually, I don't think the Alltel employee cared since I had a claim
> number to get my new phone.
>
>
They DO, however, get all excited, for some reason, when you sit it on
their desks and ask them if dropping it in the loaded toilet is covered....
(c;
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