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Cellular forums Home > Archive > AT-T wireless service > September 2005 > FAQ: Does ENS make for better coverage and/or connections?
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FAQ: Does ENS make for better coverage and/or connections?
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| John Navas 2005-09-26, 5:48 pm |
| Q: Does ENS make for better coverage and/or connections?
A: Post-merger Cingular still has two separate networks, the old ATTWS
(blue)
network and the old Cingular (orange) network. While both ATTWS and
Cingular
customers can now freely roam on the other network, thus giving all
subscribers
the same coverage, frequency band issues aside, the difference is that
such
roaming can only happen when there is no "usable" home network signal,
and a
"usable" signal can actually be pretty crappy.
In other words, ATTWS (blue) handsets will only roam on the Cingular
(orange)
network if there is no "usable" ATTWS (blue) network signal, and vice
versa,
even with ENS. Thus in any given location a blue handset may get much
better
service (on the blue network) than an orange handset (given a "usable"
orange
signal), and vice versa.
The new Cingular ENS handsets and Cingular (orange) 64K SIMs (you must
have
both for ENS to work) make it possible for Cingular to manually change
your "home" network (to blue or orange) OTA (over the air), thus giving
subscribers the better of the two networks until the two networks are
actually integrated. However, even with ENS, the handset still *isn't*
able to automatically select the better network signal -- GSM roaming
rules still apply.
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| John Navas 2005-09-26, 11:48 pm |
| [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <1127767107.996217.11450@g44g2000cwa.googlegroups.com> on 26 Sep 2005
13:38:28 -0700, "John Navas" <JNspam1@gmail.com> wrote:
>Q: Does ENS make for better coverage and/or connections?
>
>A: Post-merger Cingular still has two separate networks, the old
>ATTWS (blue) network and the old Cingular (orange) network. While
>both ATTWS and Cingular customers can now freely roam on the other
>network, thus giving all subscribers the same coverage, frequency
>band issues aside, the difference is that such roaming can only
>happen when there is no "usable" home network signal, and a "usable"
>signal can actually be pretty crappy.
>In other words, ATTWS (blue) handsets will only roam on the Cingular
>(orange) network if there is no "usable" ATTWS (blue) network signal,
>and vice versa, even with ENS. Thus in any given location a blue
>handset may get much better service (on the blue network) than an
>orange handset (given a "usable" orange signal), and vice versa.
>The new Cingular ENS handsets and Cingular (orange) 64K SIMs (you
>must have both for ENS to work) make it possible for Cingular to
>manually change your "home" network (to blue or orange) OTA (over the
>air), thus giving subscribers the better of the two networks until
>the two networks are actually integrated. However, even with ENS,
>the handset still *isn't* able to automatically select the better
>network signal -- GSM roaming rules still apply.
To have your Home network changed if (and only if) you have an ENS-capable
handset and (64K) SIM: Call Customer Care (611); tell the rep you have
terrible signal quality; and ask to be transferred to Tech Support to have
your Home network changed (from blue to orange or orange to blue). If the rep
won't do that, call back and try again. Be polite -- rudeness won't help.
Once you get to Tech Support it should be easy. The actual change of your
Home network OTA (over the air) may take up to a day after the order is
entered by Tech Support, so don't expect immediate results.
--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>
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