| BruceR 2006-07-27, 4:33 am |
| John, Do you own Cingular? You seem to be awfully defensive about them.
The report is what it is and it's from one of the most highly regarded
consumer research companies in the country. I found it interesting and
informative. The article doesn't bash anyone, but lays out the results
of a study from a highly reliable source. Chill a bit guy.
> On Wed, 26 Jul 2006 20:49:14 -0700, SMS <scharf.steven@geemail.com>
> wrote in < 44c837c2$0$96173$742
ec2ed@news.sonic.net>:
>
>
> Posting whatever you can find to bash Cingular. Surely you have
> better things to do with your time. Or maybe you don't. And I guess
> you assume nobody will take the time to follow the link.
>
> Subhead of the report:
>
> The Incidence of Wireless Users Contacting Their Carrier for
> Customer Care Issues is at an All-Time High
>
> The difference between Cingular and Sprint-Nextel versus Verizon and
> T-Mobile is just 95 versus 104, a difference of only 9 percentage
> points. The confidence level of the study isn't disclosed, so we
> don't even know if this difference is significant or not.
|