| Jack Zwick 2006-07-27, 3:33 pm |
| In article < 44c8dafa$0$96203$742
ec2ed@news.sonic.net>,
SMS <scharf.steven@geemail.com> wrote:
> Jack Zwick wrote:
>
>
> Well, this happens with almost every study. Look at the Consumer Reports
> annual wireless study, a study that everyone agrees is performed with a
> sound methodology, and statistically huge sample which gives results
> with a very, very small margin of error. To make it even more accurate,
> they break down the survey by region, because carrier quality varies by
> region.
>
> Of course, each year after the survey is released, people like Navas go
> beserk trying to belittle it. This year he complained that the survey
> didn't take into account the Cingular subscribers that were still using
> TDMA, even though it's a small percentage of subscribers using even a
> smaller percentage of total minutes, and even though, if anything, the
> TDMA users would have slightly boosted Cingular's ratings because
> TDMA/AMPS had better coverage than GSM-only.
>
> It's sad to see people that are so blinded by their loyalty to a
> corporation that they can't honestly look at its performance, and admit
> when there is a problem. G-d knows, I'm no fan of many of the stunts
> that Verizon has pulled in the past few years, and I haven't hesitated
> to criticize them for it.
Churn Rates - a monthly percentage of lost customers is an unbiased
self-reported reflection of the failings of any carrier. Yet the
apologists/shills make excuses for that too, in some cases falsely
calling the number a quarterly number.
|