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Cellular forums Home > Archive > AT-T wireless service > October 2007 > AT&T Wireless - best way to terminate service
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| Author |
AT&T Wireless - best way to terminate service
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| What's the best way to terminate service with
AT&T Wireless (contract ended long ago)? And,
how long does it take? Will porting/transferring
my existing cellular phone number be sufficient to
terminate service? Or, do I have to
contact AT&T Wireless directly?
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| BruceR 2007-10-01, 3:33 pm |
| Porting your number to the new carrier is the best and easiest way to do
terminate if your contract is up. If you terminate first you lose the
number and cannot port it. A word about your contract: Call ATT and
confirm that they agree that the contract is up. They may have
"inadvertently" extended it when you made a small change at some time.
The time to deal with that problem is BEFORE termination - not after.
Adam wrote:
> What's the best way to terminate service with
> AT&T Wireless (contract ended long ago)? And,
> how long does it take? Will porting/transferring
> my existing cellular phone number be sufficient to
> terminate service? Or, do I have to
> contact AT&T Wireless directly?
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"BruceR" < razrbruce@NOgmailSPA
M.com> wrote in message
news:4701421d$0$2429
9$4c368faf@roadrunne
r.com...
> Porting your number to the new carrier is the best and easiest way to do
> terminate if your contract is up. If you terminate first you lose the
> number and cannot port it. A word about your contract: Call ATT and
> confirm that they agree that the contract is up. They may have
> "inadvertently" extended it when you made a small change at some time.
> The time to deal with that problem is BEFORE termination - not after.
>
> Adam wrote:
>
They keep sending me junk mail offering cheap free cell phones that
come with a contract. So, my guess is they know that
the contract I had expired. Besides, I know if I contact them,
they will pester me to sign another contract, which I want to avoid.
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| BruceR 2007-10-01, 3:33 pm |
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Adam wrote:
> "BruceR" < razrbruce@NOgmailSPA
M.com> wrote in message
> news:4701421d$0$2429
9$4c368faf@roadrunne
r.com...
>
> They keep sending me junk mail offering cheap free cell phones that
> come with a contract. So, my guess is they know that
> the contract I had expired. Besides, I know if I contact them,
> they will pester me to sign another contract, which I want to avoid.
If you don't want to call then just have the new carrier port your
number and you'll be automatically terminated at ATT within hours. When
you sign up with the new carrier you can expect the porting to take
place the same day or, if you do it late in the day, overnight. Just
keep both phones on till it's done so you don't miss any calls.
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| The Ghost of General Lee 2007-10-01, 3:33 pm |
| On Mon, 1 Oct 2007 12:16:38 -0700, "Adam" <adam@no_thanks.com> wrote:
>
>"BruceR" < razrbruce@NOgmailSPA
M.com> wrote in message
> news:4701421d$0$2429
9$4c368faf@roadrunne
r.com...
>
>They keep sending me junk mail offering cheap free cell phones that
>come with a contract. So, my guess is they know that
>the contract I had expired. Besides, I know if I contact them,
>they will pester me to sign another contract, which I want to avoid.
>
Just how hard is it for you to say "No!"?
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| Nick Danger 2007-10-01, 3:33 pm |
|
"Adam" <adam@no_thanks.com> wrote in message news:EIbMi.36$VX3.8@nlpi070.nbdc.sbc.com...
>
> They keep sending me junk mail offering cheap free cell phones that
> come with a contract. So, my guess is they know that
> the contract I had expired. Besides, I know if I contact them,
> they will pester me to sign another contract, which I want to avoid.
I terminated Cingular service last year. They asked why, I told them the coverage wasn't good, they
made some effort to change my mind, but not enough to be annoying. When the answer was still No,
they handled it with no delays or problems.
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| Elmo P. Shagnasty 2007-10-01, 10:33 pm |
| In article <c1bMi.2374$P21.1428@newssvr19.news.prodigy.net>,
"Adam" <adam@no_thanks.com> wrote:
> What's the best way to terminate service with
> AT&T Wireless (contract ended long ago)? And,
> how long does it take? Will porting/transferring
> my existing cellular phone number be sufficient to
> terminate service?
Yes.
If you are going to a different provider and plan to move your phone
number over, the simple act of doing so will de facto and automatically
cancel your account with the previous provider.
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| Elmo P. Shagnasty 2007-10-01, 10:33 pm |
| In article < 47l2g3thu0egbu9do7jg
j0f8047s77vqe5@4ax.com>,
The Ghost of General Lee <ghost@general.lee> wrote:
>
> Just how hard is it for you to say "No!"?
It's people like him who keep the vacation timeshare business alive.
Jesus Christ. And to think he's allowed to vote. And drive a car.
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| Miles 2007-10-01, 10:33 pm |
| * Adam wrote:
> What's the best way to terminate service with
> AT&T Wireless (contract ended long ago)? And,
> how long does it take? Will porting/transferring
> my existing cellular phone number be sufficient to
> terminate service? Or, do I have to
> contact AT&T Wireless directly?
>
>
FYI, AT&T/Cingular has no vacation leave policy and I was out of the
country in January and Feb and paid $100 for nothing. Then I was to be
out of the country August & Sept, so I again called them. Still no
leave policy. So I told them to cancel my account (contract had expired
a year ago). They said if I wanted to again sign up for AT&T I would
lose my phone number, I asked how long it would be obtainable and was
told 2 months. I returned in 6 weeks, visited an Cingular sales office
and was told it was gone. So I went across the street and bought a
prepaid T-Mobile card, could not port the old number over, and so far am
quite happy and it's only 1/2 the cost for the amount of in-country
phone use I make (about 250 minutes a month which works out to 20¢/min).
Miles
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| Tequila Mockingbird 2007-10-01, 10:33 pm |
| On Mon, 1 Oct 2007 10:12:21 -1000, BruceR wrote:
>
> If you don't want to call then
XXXX off, Lazy/Shy Bastard.
--
When I first heard word that Jerry Falwell ¡X evangelist, activist,
chubby scoundrel ¡X had breathed his last at the age of 73, I yipped with
the delight of a kid eating ice cream. It was one of those rare moments
in life where everything aligns, fits, and joins in perfect harmony;
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| Todd Wade 2007-10-01, 10:33 pm |
| On Oct 1, 4:35 pm, "Elmo P. Shagnasty" <el...@nastydesigns.com> wrote:
> In article < 47l2g3thu0egbu9do7jg
j0f8047s77v...@4ax.com>,
> The Ghost of General Lee <gh...@general.lee> wrote:
>
>
>
> It's people like him who keep the vacation timeshare business alive.
>
> Jesus Christ. And to think he's allowed to vote. And drive a car.
Its not just about being able to say "No!"
Any time you get CS on the phone you risk a good chance of your
account getting messed up. I've just recently read on these NGs,
people getting theier contracts extended, phone numbers changed,
Services cancelled ("Why in the world would I tell you to cancel my
unlimited data plan"), all kinds of messy stuff.
The more often you can keep your account off of CS reps' computer
screens the better.
Regards,
trwww
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| PCs Rule 2007-10-01, 10:33 pm |
| >
>
> They keep sending me junk mail offering cheap free cell phones that
> come with a contract. So, my guess is they know that
> the contract I had expired.
>
That junk mail means nothing. I get the same thing, and all of my
phones are under contract.
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| Elmo P. Shagnasty 2007-10-01, 10:33 pm |
| In article <1191275780.172112.283090@y42g2000hsy.googlegroups.com>,
Todd Wade <waveright@gmail.com> wrote:
>
> Its not just about being able to say "No!"
yes it is. Good God.
> Any time you get CS on the phone you risk a good chance of your
> account getting messed up.
Bullshit.
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| The Ghost of General Lee 2007-10-01, 10:33 pm |
| On Mon, 01 Oct 2007 21:56:20 -0000, Todd Wade <waveright@gmail.com>
wrote:
>On Oct 1, 4:35 pm, "Elmo P. Shagnasty" <el...@nastydesigns.com> wrote:
>
>Its not just about being able to say "No!"
>
>Any time you get CS on the phone you risk a good chance of your
>account getting messed up. I've just recently read on these NGs,
>people getting theier contracts extended, phone numbers changed,
>Services cancelled ("Why in the world would I tell you to cancel my
>unlimited data plan"), all kinds of messy stuff.
Please point me to an instance where any of this happened by simply
asking, "When is my contract expiration date?"
>The more often you can keep your account off of CS reps' computer
>screens the better.
So, that is supposed to be some valid excuse to not call CS to confirm
your contract is indeed up before porting your number? Or is it
better to assume it is and risk fighting over an ETF?
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| tscottme 2007-10-02, 4:33 am |
| I love it when people ask for advice and then argue with the suggestions.
Cell phone contracts are not about what seems reasonable to you, they are
about the details, the fine print, etc. Why did you ask what's the best way
to terminate and then answer the first suggestion with *your assumptions*.
I listen to a consumer affairs radio show every day. Guess how many gouged
consumers tell the host what they assumed was the case while describing how
they were gouged by some company. Gotta love the internet.
--
Scott
"Adam" <adam@no_thanks.com> wrote in message
news:EIbMi.36$VX3.8@nlpi070.nbdc.sbc.com...
>
> "BruceR" < razrbruce@NOgmailSPA
M.com> wrote in message
> news:4701421d$0$2429
9$4c368faf@roadrunne
r.com...
>
> They keep sending me junk mail offering cheap free cell phones that
> come with a contract. So, my guess is they know that
> the contract I had expired. Besides, I know if I contact them,
> they will pester me to sign another contract, which I want to avoid.
>
>
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