| Author |
dirtyhippo charge: a scam?
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| I just want to ask around if you also have been charged for dirtyhippo
content without using the service.
I called Cingular in Feburary to turn off all internet and text
messaging options on my phones. Obviously they did it. However,
recently I found two months in a row I got a $9.99 charge for
dirtyhippo content. I called the customer services and asked them to
removed the charge. What surprised me was the customer representative
told me the text messaging was on my phones. I have to spend a lot of
time waiting for her to remove the text messaging service and the
charges (She was really reluctant to remove the charges ). I suggested
to her it could be some kind of scam, but she flatly denied it. I
wonder if Cingular is part of the scam.
SFer.
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| SFer wrote:
> I just want to ask around if you also have been charged for dirtyhippo
> content without using the service.
>
> I called Cingular in Feburary to turn off all internet and text
> messaging options on my phones. Obviously they did it. However,
> recently I found two months in a row I got a $9.99 charge for
> dirtyhippo content. I called the customer services and asked them to
> removed the charge. What surprised me was the customer representative
> told me the text messaging was on my phones. I have to spend a lot of
> time waiting for her to remove the text messaging service and the
> charges (She was really reluctant to remove the charges ). I suggested
> to her it could be some kind of scam, but she flatly denied it. I
> wonder if Cingular is part of the scam.
>
> SFer.
>
I don't think Cingular is part of any scam. Cingular's reluctance to
remove the text messaging feature from your account is likely because
they just can't imagine they have a client who doesn't want it. I mean,
doesn't everyone want to stay in constant contact with everyone else?
They must think we're out of our minds! Not that there's anything wrong
with that.
--
jer
email reply - I am not a 'ten'
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| Jer wrote:
> SFer wrote:
>
>
> I don't think Cingular is part of any scam. Cingular's reluctance to
> remove the text messaging feature from your account is likely because
> they just can't imagine they have a client who doesn't want it. I mean,
> doesn't everyone want to stay in constant contact with everyone else?
> They must think we're out of our minds! Not that there's anything wrong
> with that.
>
> --
> jer
> email reply - I am not a 'ten'
I just could not explain why the customer representative tried so hard
to defend the charge as to claiming the dirtyhippo charge is for text
messaging. I find from the web that it is ringtone download service.
If it is not a scam how could my phones charged for ringtone download
while their data service is terminated.
SFer.
| |
|
| SFer wrote:
> Jer wrote:
>
>
>
> I just could not explain why the customer representative tried so hard
> to defend the charge as to claiming the dirtyhippo charge is for text
> messaging. I find from the web that it is ringtone download service.
> If it is not a scam how could my phones charged for ringtone download
> while their data service is terminated.
>
> SFer.
>
It's more likely a billing snafu. Somebody screwed up trying to
straighten out someone elses bill. Maybe, that someone else denied a
part of their bill, and a CSR just transferred the small charge to yours
(or anyone's), hoping you wouldn't notice. The latter is unlikely
because that sort of shenanigan generates loads of complaints.
--
jer
email reply - I am not a 'ten'
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| I too got the screws put to me in feb as of yet dirty hippo has not refunded
my 15.98 in charges what makes me so angry is that someone can do this to
you and cingular refuses to credit my bill for the charges what cna we do
about it ? I only got 2 txt messages and deleted those and got charged
$15.98,maybe a class action suit I dont know but would sure like to get my
money or a refund from someone concerning this.
"SFer" <weixiudu@gmail.com> wrote in message
news:1132075351.484145.10320@g47g2000cwa.googlegroups.com...
>I just want to ask around if you also have been charged for dirtyhippo
> content without using the service.
>
> I called Cingular in Feburary to turn off all internet and text
> messaging options on my phones. Obviously they did it. However,
> recently I found two months in a row I got a $9.99 charge for
> dirtyhippo content. I called the customer services and asked them to
> removed the charge. What surprised me was the customer representative
> told me the text messaging was on my phones. I have to spend a lot of
> time waiting for her to remove the text messaging service and the
> charges (She was really reluctant to remove the charges ). I suggested
> to her it could be some kind of scam, but she flatly denied it. I
> wonder if Cingular is part of the scam.
>
> SFer.
>
| |
| John Navas 2005-11-20, 5:48 pm |
| File complaints with:
<http://www.bbb.org/complaint.asp>
<http://www.fcc.gov/cgb/complaints.html>
<https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01>
In < 43801bd7$0$32197$39c
ecf19@news.twtelecom.net> on Sun, 20 Nov 2005 01:46:34
-0500, "Gary" <gthomas@bluemarble.net> wrote:
>I too got the screws put to me in feb as of yet dirty hippo has not refunded
>my 15.98 in charges what makes me so angry is that someone can do this to
>you and cingular refuses to credit my bill for the charges what cna we do
>about it ? I only got 2 txt messages and deleted those and got charged
>$15.98,maybe a class action suit I dont know but would sure like to get my
>money or a refund from someone concerning this.
>
>"SFer" <weixiudu@gmail.com> wrote in message
>news:1132075351.484145.10320@g47g2000cwa.googlegroups.com...
>
--
Best regards, FAQ FOR CINGULAR WIRELESS
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
MY HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
<http://navasgrp.home.att.net/#Cingular>
| |
| John Navas 2005-11-20, 5:48 pm |
| p.s. See <http://tinyurl.com/85ofh>
In < 43801bd7$0$32197$39c
ecf19@news.twtelecom.net> on Sun, 20 Nov 2005 01:46:34
-0500, "Gary" <gthomas@bluemarble.net> wrote:
>I too got the screws put to me in feb as of yet dirty hippo has not refunded
>my 15.98 in charges what makes me so angry is that someone can do this to
>you and cingular refuses to credit my bill for the charges what cna we do
>about it ? I only got 2 txt messages and deleted those and got charged
>$15.98,maybe a class action suit I dont know but would sure like to get my
>money or a refund from someone concerning this.
>
>
>
>
>"SFer" <weixiudu@gmail.com> wrote in message
>news:1132075351.484145.10320@g47g2000cwa.googlegroups.com...
>
--
Best regards, FAQ FOR CINGULAR WIRELESS
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
MY HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
<http://navasgrp.home.att.net/#Cingular>
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