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Cellular forums Home > Archive > Cingular cell phone service > August 2005 > How to file a complaint against Cingular
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How to file a complaint against Cingular
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| Cingular Wireless 2005-08-24, 11:48 pm |
| http://www.fcc.gov/cgb/complaints.html
It's really easy, and there are thousands of complaints already filed
against Cingular. When the FCC collects enough, they are required to
take "action"....
:-)
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"Cingular Wireless" <sherry.garret@cingular.com> wrote in message
news:oo3qg1thh5qnujs
sjntfd3q693o0v6ho2v@
4ax.com...
> http://www.fcc.gov/cgb/complaints.html
>
> It's really easy, and there are thousands of complaints already filed
> against Cingular.
Yes there are- if you assume that each one is valid and from a unique
customer, the satisfaction rate as measured by complaints is something along
the line of 99.97% (300 complaints for every million subscribers based on
2004 numbers- the 2005 mid-year numbers indicate a drop from 2004). Of
course, even the FCC admits that not every complaint is valid and we have at
least a dozen posters here who are likely file a complaint on a monthly
basis.
>When the FCC collects enough, they are required to
> take "action"....
Care to point out where this mandate exists?
I don't think a .03% complaint rate is going to gather much attention
anyway.
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| Coconut 2005-08-25, 2:48 am |
| >On Wed, 24 Aug 2005 20:22:34 -0400, Cingular Wireless <sherry.garret@cingular.com> wrote:
>http://www.fcc.gov/cgb/complaints.html
>
>It's really easy, and there are thousands of complaints already filed
>against Cingular. When the FCC collects enough, they are required to
>take "action"....
>
>:-)
Where exactly is the URL for these thousands of complaints?
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