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Cellular forums Home > Archive > Cingular cell phone service > January 2006 > Problem adding a line for $9.95!
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| Author |
Problem adding a line for $9.95!
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|
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| Hi,
I am open to ideas on getting another line on my AWS/Cingular account. I
presently have four lines, and 950 national anytime minutes, unlimited
weekends and nights, and free incoming SMS messages. I wanted to add another
line, with the current promotion of $9.95 per month. Well imagine my
surprise, when the women said no problem, but you will have to migrate to
Cingular's plan system, so I asked for the same service as I have now! They
couldn't or wouldn't duplicate it! Only offered, 550 minutes for $10 more
(plus the $9.95 for the fifth line!) Are AWS customers considered second
class or something. Seems my service rights were stolen, the ones I signed a
contract to get!
Aren't we suppose to get the same level of service that we expected from AWS
from Cingular, and failing that the same service the orange group has/gets!
I would be able to add a line if my contract were orange, but since its blue
"so sorry, but we first have to curtail your service in half and charge you
more!"
Before I will put up with that, I sent my sister, to Sprint! I hate the
Cingular/Bell South/ SBC group, horrible to do business with. Recently I got
rid of Bellsouth. Actually got rid of PSTN entirely. My present phone
company treats me royally, pays for their outages! Gave me 2 free cordless
phones, a $3 allowance world (example $.04/minute Mexico) calling per month,
2 free 411's per month, and gives a premium too me when I bring someone else
to them! This year I won't pay a phone bill! Email and ask if you like.
So anyone able to keep their AWS account and add a line? Who can I contact
isn't this considered two tier service?
Thanks,
Ben
| |
| Jeremy 2006-01-21, 5:48 pm |
|
"Ben" <ben14@adelphia.net> wrote in message
news:DP6dnXBFtKZRGE_
enZ2dnUVZ_tidnZ2d@ad
elphia.com...
> Hi,
>
> I am open to ideas on getting another line on my AWS/Cingular account. I
> presently have four lines, and 950 national anytime minutes, unlimited
> weekends and nights, and free incoming SMS messages. I wanted to add
> another line, with the current promotion of $9.95 per month. Well imagine
> my surprise, when the women said no problem, but you will have to migrate
> to Cingular's plan system, so I asked for the same service as I have now!
The AWS plans are grandfathered on Cingular, but Cingular will not let
customers add lines or change to other AWS plans. They appear to be within
their legal rights, as they never promised to continue offering AWS plans
for new or add-on customers.
I read an article a few months ago that said Cingular's number one issue
that results in FCC complaints is their arm-twisting tactics to sell
higher-priced service.
I have an AWS plan similar to yours. When Cingular turns TDMA off I intend
to go straight to Verizon. It'll cost me more than what I pay now, but I
simply will not reward Cingular with my continued business in the face of
their contemptible attitude toward AWS customers. I know it may seem
juvenile, but that's the only real power I have.
If you want another line, consider adding a new Cingular line (Orange
Network) at full price, while keeping your current AWS lines as is. You'll
still have your unlimited N/W, free incoming SMS messages and large number
of minutes on the AWS phones.
| |
| Kevin K 2006-01-21, 5:48 pm |
| On Sat, 21 Jan 2006 19:57:55 UTC, "Jeremy" <jeremy@nospam.com> wrote:
>
> "Ben" <ben14@adelphia.net> wrote in message
> news:DP6dnXBFtKZRGE_
enZ2dnUVZ_tidnZ2d@ad
elphia.com...
>
> The AWS plans are grandfathered on Cingular, but Cingular will not let
> customers add lines or change to other AWS plans. They appear to be within
> their legal rights, as they never promised to continue offering AWS plans
> for new or add-on customers.
>
> I read an article a few months ago that said Cingular's number one issue
> that results in FCC complaints is their arm-twisting tactics to sell
> higher-priced service.
>
> I have an AWS plan similar to yours. When Cingular turns TDMA off I intend
> to go straight to Verizon. It'll cost me more than what I pay now, but I
> simply will not reward Cingular with my continued business in the face of
> their contemptible attitude toward AWS customers. I know it may seem
> juvenile, but that's the only real power I have.
>
> If you want another line, consider adding a new Cingular line (Orange
> Network) at full price, while keeping your current AWS lines as is. You'll
> still have your unlimited N/W, free incoming SMS messages and large number
> of minutes on the AWS phones.
>
>
In my case, having data available for a reasonable cost was a big
issue with ATTWS. I went with Sprint for awhile, then Cingular
offered MediaWorks for $20, and I went with that. I never had these
great plans with ATTWS, and am not a large phone user, so I don't know
what I'm missing.
My 250 anytime minutes has only been an issue once, when some roaming
from a previous month was delayed to the same month I went on
vacation. I think I'll hold onto this now unavailable plan as long as
possible until Cingular ever offers their 3G data in my small city.
| |
|
| "Jeremy" <jeremy@nospam.com> wrote in message
news:<7nwAf.10778$jd5.5546@trnddc02>...
>
>
> The AWS plans are grandfathered on Cingular, but Cingular will not let
> customers add lines or change to other AWS plans. They appear to be
> within their legal rights, as they never promised to continue offering AWS
> plans for new or add-on customers.
>
Seems that they couldn't possibly be in their rights, as I had a contract
with AWS, whom they bought and agreed to comply with the terms of our
contracts! I know if Cingular tried to reneg on a loan to some banks it
wouldn't be allowed! Wouldn't they try to charge me an early termination fee
if I left? So telling me I need to change service, should be allowed??! I
should be able to get a new line without changing anything else! I am not
asking for a AWS plan just a Cingular add a line, THAT they snail mailed me
a promoition for!
> I read an article a few months ago that said Cingular's number one issue
> that results in FCC complaints is their arm-twisting tactics to sell
> higher-priced service.
Thanks for the reply!
| |
| Jeremy 2006-01-22, 2:48 am |
| "Ben" <ben14@adelphia.net> wrote in message
news:tfidnQ9PCK2ZAU_
eRVn-vA@adelphia.com...
> "Jeremy" <jeremy@nospam.com> wrote in message
> news:<7nwAf.10778$jd5.5546@trnddc02>...
>
>
> Seems that they couldn't possibly be in their rights, as I had a contract
> with AWS, whom they bought and agreed to comply with the terms of our
> contracts! I know if Cingular tried to reneg on a loan to some banks it
> wouldn't be allowed! Wouldn't they try to charge me an early termination
> fee if I left? So telling me I need to change service, should be
> allowed??! I should be able to get a new line without changing anything
> else! I am not asking for a AWS plan just a Cingular add a line, THAT they
> snail mailed me a promoition for!
>
>
> Thanks for the reply!
>
I once asked AWS if I could add an additional line on my plan, which by that
time had been grandfathered. They declined. Additional lines, they said,
had to come on under current plans.
This is where Cingular might have customers by the short hairs. Cingular
has, in fact, honored existing AWS plans, but there was never an obligation,
even by AWS, to add additional lines to discontinued plans.
I intend to keep my TDMA plan and phones for as long as possible, then move
to Verizon when the gravy train makes the last stop. Fortunately, my needs
are quite modest--I only want the call to go through, with no need for data
or internet services--so Cingular doesn't have any unique services that
might keep me captive.
| |
| The_Mikey 2006-01-22, 5:48 am |
|
"Kevin K" <kevink4@gmail.com> wrote in message
news:KIRoJuEXw9g9-pn2-pFRLYW2onuL1@ecs...
> On Sat, 21 Jan 2006 19:57:55 UTC, "Jeremy" <jeremy@nospam.com> wrote:
>
I[color=darkred]
imagine[color=darkre
d]
migrate[color=darkre
d]
now![color=darkred]
within[color=darkred
]
plans[color=darkred]
intend[color=darkred
]
I[color=darkred]
of[color=darkred]
You'll[color=darkred
]
number[color=darkred
]
>
> In my case, having data available for a reasonable cost was a big
> issue with ATTWS. I went with Sprint for awhile, then Cingular
> offered MediaWorks for $20, and I went with that. I never had these
> great plans with ATTWS, and am not a large phone user, so I don't know
> what I'm missing.
>
> My 250 anytime minutes has only been an issue once, when some roaming
> from a previous month was delayed to the same month I went on
> vacation. I think I'll hold onto this now unavailable plan as long as
> possible until Cingular ever offers their 3G data in my small city.
So does anyone have any idea what is going to happen now that AT&T has
purchased Cingular's parent company SBC. I have heard AT&T plans to offer
wireless servive again, but have heard no details about plans, or anything.
I do see offers on TV for ATT landline service bundled with Dish Network
Sattelite TV and DSL (was SBC Yahoo - now ATT Yahoo) with added discounts
when you add Cingular Wireless. I think it will definitely be interesting.
When I had my TDMA account I wanted to add a line, just prior to the sale,
and I had to move to GSM, pland were the same prices so I didn't mind.
| |
| Kevin K 2006-01-22, 5:48 pm |
| On Sun, 22 Jan 2006 08:47:27 UTC, "The_Mikey" <the_mikey@go.com>
wrote:
> So does anyone have any idea what is going to happen now that AT&T has
> purchased Cingular's parent company SBC. I have heard AT&T plans to offer
> wireless servive again, but have heard no details about plans, or anything.
> I do see offers on TV for ATT landline service bundled with Dish Network
> Sattelite TV and DSL (was SBC Yahoo - now ATT Yahoo) with added discounts
> when you add Cingular Wireless. I think it will definitely be interesting.
> When I had my TDMA account I wanted to add a line, just prior to the sale,
> and I had to move to GSM, pland were the same prices so I didn't mind.
This is news to all of us :)
SBC bought AT&T, not the other way around.
In 2004, Cingular, 60% owned by SBC, bought AT&T Wireless, which had
previously been spun off from AT&T.
SBC just recently changed their corporate name to AT&T from SBC.
The new AT&T Wireless plans, most likely, will have nothing to do with
the old legacy AT&T plans bought by Cingular. But instead will be new
plans, sold directly by AT&T rather than through the Cingular joint
venture, but will use the Cingular network (so will actually be
Orange), and, speculation on my part, probably involve a payment for
each customer to the Cingular joint venture for the use of the
service.
Speculation I have read are that the AT&T plans will be targetted
toward businesses.
Note, companies using other company's towers and services are hardly
uncommon. Many of the Prepaid service companies pay one of the larger
companies for their service, rather than buy spectrum, build towers,
etc.
| |
| Jeremy 2006-01-22, 5:48 pm |
| "The_Mikey" <the_mikey@go.com> wrote in message news:I_ednW8N_YkB207
eRVn->
> So does anyone have any idea what is going to happen now that AT&T has
> purchased Cingular's parent company SBC.
You have it backwards. AT&T was the one up for sale, and SBC bought it.
What may be confusing is the fact that SBC, upon buying AT&T, took the AT&T
name for the newly-merged company, intending to drop the SBC brand entirely.
So, even though the new company is names at&t, the "owner" is the old SBC.
Are you confused yet?
I have heard AT&T plans to offer wireless servive again,
That was prior to AT&T being sold to SBC. The pre-merger AT&T was going to
re-sell Sprint cellular service under the AT&T name.
> I do see offers on TV for ATT landline service bundled with Dish Network
> Sattelite TV and DSL (was SBC Yahoo - now ATT Yahoo) with added discounts
> when you add Cingular Wireless. I think it will definitely be interesting.
Since the pre-merger AT&T no longer exists, and since the merged company of
SBC and AT&T, which now uses the name at&t, already owns Cingular, it is
doubtful that the merged company would be interested in competing with
itself by offering two different cellular lines. I keep thinking that one
day they may kill the Cingular name and call it AT&T Wireless . . . But they
have not indicated plans to do so . . . just yet.
> When I had my TDMA account I wanted to add a line, just prior to the sale,
> and I had to move to GSM, pland were the same prices so I didn't mind.
I wish I had done the same. I still have 3 TDMA lines, but they are $29.99
each, and each has unlimited n/w, free incoming text messages, free M2M, 7
PM Night rate. Can't beat that deal. I'll keep it as long as I can. I
have 3 extra phones, just in case one of my phones breaks.
>
>
| |
| Chris Sweeney 2006-01-22, 5:48 pm |
| They are in their rights. They have allowed you to keep the plan you
are on and are fulfilling the contract you signed. Letting you make
changes to the plan and add another phone is not written into the
contract. If you want to add a phone it is perfectly in their right to
make you change plans. Keep what you have and be happy with it is the
best thing going for you now.
Ben wrote:
> "Jeremy" <jeremy@nospam.com> wrote in message
> news:<7nwAf.10778$jd5.5546@trnddc02>...
>
>
>
>
> Seems that they couldn't possibly be in their rights, as I had a contract
> with AWS, whom they bought and agreed to comply with the terms of our
> contracts! I know if Cingular tried to reneg on a loan to some banks it
> wouldn't be allowed! Wouldn't they try to charge me an early termination fee
> if I left? So telling me I need to change service, should be allowed??! I
> should be able to get a new line without changing anything else! I am not
> asking for a AWS plan just a Cingular add a line, THAT they snail mailed me
> a promoition for!
>
>
>
>
> Thanks for the reply!
>
>
| |
| Cliff 2006-01-22, 11:48 pm |
|
"Jeremy" <jeremy@nospam.com> wrote in message
news:gvOAf.1763$Le2.1578@trnddc04...
> "The_Mikey" <the_mikey@go.com> wrote in message news:I_ednW8N_YkB207
eRVn->
>
> You have it backwards. AT&T was the one up for sale, and SBC bought it.
> What may be confusing is the fact that SBC, upon buying AT&T, took the
AT&T
> name for the newly-merged company, intending to drop the SBC brand
entirely.
> So, even though the new company is names at&t, the "owner" is the old SBC.
> Are you confused yet?
>
>
> I have heard AT&T plans to offer wireless servive again,
>
> That was prior to AT&T being sold to SBC. The pre-merger AT&T was going
to
> re-sell Sprint cellular service under the AT&T name.
>
discounts[color=dark
red]
interesting.[color=darkred]
>
> Since the pre-merger AT&T no longer exists, and since the merged company
of
> SBC and AT&T, which now uses the name at&t, already owns Cingular, it is
> doubtful that the merged company would be interested in competing with
> itself by offering two different cellular lines. I keep thinking that one
> day they may kill the Cingular name and call it AT&T Wireless . . . But
they
> have not indicated plans to do so . . . just yet.
>
sale,[color=darkred]
>
> I wish I had done the same. I still have 3 TDMA lines, but they are
$29.99
> each, and each has unlimited n/w, free incoming text messages, free M2M, 7
> PM Night rate. Can't beat that deal. I'll keep it as long as I can. I
> have 3 extra phones, just in case one of my phones breaks.
>
>
The easiest way to tell the difference in the old AT&T and the new at&t is
that the new one is always lower case and the old one is upper case
| |
| DecaturTxCowboy 2006-01-23, 2:48 am |
| Cliff wrote:
> The easiest way to tell the difference in the old AT&T and the new at&t is
> that the new one is always lower case and the old one is upper case
And the Death Star logo looks more like a ball when you play with jacks.
Coincidence? I think not.... HAHAHAHHA
| |
| The_Mikey 2006-01-25, 5:48 am |
| Sorry my bad, I guess I originally heard it backwards, thanks for giving me
the correct info.
"Kevin K" <kevink4@gmail.com> wrote in message
news:KIRoJuEXw9g9-pn2-sPqE1pFvWItd@ecs...
> On Sun, 22 Jan 2006 08:47:27 UTC, "The_Mikey" <the_mikey@go.com>
> wrote:
>
offer[color=darkred]
anything.[color=darkred]
discounts[color=dark
red]
interesting.[color=darkred]
sale,[color=darkred]
>
> This is news to all of us :)
>
> SBC bought AT&T, not the other way around.
>
> In 2004, Cingular, 60% owned by SBC, bought AT&T Wireless, which had
> previously been spun off from AT&T.
>
> SBC just recently changed their corporate name to AT&T from SBC.
>
> The new AT&T Wireless plans, most likely, will have nothing to do with
> the old legacy AT&T plans bought by Cingular. But instead will be new
> plans, sold directly by AT&T rather than through the Cingular joint
> venture, but will use the Cingular network (so will actually be
> Orange), and, speculation on my part, probably involve a payment for
> each customer to the Cingular joint venture for the use of the
> service.
>
> Speculation I have read are that the AT&T plans will be targetted
> toward businesses.
>
> Note, companies using other company's towers and services are hardly
> uncommon. Many of the Prepaid service companies pay one of the larger
> companies for their service, rather than buy spectrum, build towers,
> etc.
| |
|
| AWS customers are not being treated unfairly. They treat us regular long
time Cingular customers the same way. I wanted to add a line to my Family
Talk account, and they said I would have to get a new plan, and the new
plans have less minutes than my old plan. Same situation you are in.
I don't think the policy has anything to do with Blue or Orange.
"Ben" <ben14@adelphia.net> wrote in message
news:DP6dnXBFtKZRGE_
enZ2dnUVZ_tidnZ2d@ad
elphia.com...
> Hi,
>
> I am open to ideas on getting another line on my AWS/Cingular account. I
> presently have four lines, and 950 national anytime minutes, unlimited
> weekends and nights, and free incoming SMS messages. I wanted to add
another
> line, with the current promotion of $9.95 per month. Well imagine my
> surprise, when the women said no problem, but you will have to migrate to
> Cingular's plan system, so I asked for the same service as I have now!
They
> couldn't or wouldn't duplicate it! Only offered, 550 minutes for $10 more
> (plus the $9.95 for the fifth line!) Are AWS customers considered second
> class or something. Seems my service rights were stolen, the ones I signed
a
> contract to get!
>
> Aren't we suppose to get the same level of service that we expected from
AWS
> from Cingular, and failing that the same service the orange group
has/ gets!
> I would be able to add a line if my contract were orange, but since its
blue
> "so sorry, but we first have to curtail your service in half and charge
you
> more!"
>
> Before I will put up with that, I sent my sister, to Sprint! I hate the
> Cingular/Bell South/ SBC group, horrible to do business with. Recently I
got
> rid of Bellsouth. Actually got rid of PSTN entirely. My present phone
> company treats me royally, pays for their outages! Gave me 2 free cordless
> phones, a $3 allowance world (example $.04/minute Mexico) calling per
month,
> 2 free 411's per month, and gives a premium too me when I bring someone
else
> to them! This year I won't pay a phone bill! Email and ask if you like.
>
> So anyone able to keep their AWS account and add a line? Who can I contact
> isn't this considered two tier service?
>
> Thanks,
> Ben
>
>
>
| |
|
| Thanks for the input, sorry to hear that. But I already knew from my time
with Bellsouth, that the company was predatory, from its monopoly days! The
old AWS was very nice, when I lost one of our phones the first or second
week, they gave a small choice of replacement phone FREE!
For what its worth, I sent my in-laws to Tmobile prepaid, getting a sim at
Ebay, approx. $15 for 150 minutes, then $100 recharge, you have 1150 minutes
that won't expire for a total of 13 months or so. Under $10 a month WITH
TAXES using about 100 minutes per month. They don't need M2M or N&W, so that
is their cheapest alternative.
Does anyone know of a better deal?
Cie la vie to Cingular.
"jay" <someone@alltel.net> wrote in message
news:2d6c8$43d8628d$
471e034a$20045@ALLTE
L.NET...
> AWS customers are not being treated unfairly. They treat us regular long
> time Cingular customers the same way. I wanted to add a line to my Family
> Talk account, and they said I would have to get a new plan, and the new
> plans have less minutes than my old plan. Same situation you are in.
>
> I don't think the policy has anything to do with Blue or Orange.
>
>
>
> "Ben" <ben14@adelphia.net> wrote in message
> news:DP6dnXBFtKZRGE_
enZ2dnUVZ_tidnZ2d@ad
elphia.com...
> another
> They
> a
> AWS
> has/gets!
> blue
> you
> got
> month,
> else
>
>
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