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Cellular forums Home > Archive > Cingular cell phone service > October 2006 > Cingular Coverage Viewer
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Cingular Coverage Viewer
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| dold@XReXXCingu.usenet.us.com 2006-10-17, 7:33 am |
| John Navas < spamfilter0@navasgro
up.com> wrote:
> <http://onlinecare.cingular.com/coverageviewer/>
> Zoomable map that now shows detailed coverage for any given location.
Wow. That is quantum leaps better than the static pdf that they used to
have.
Not accurate around me, but nice looking.
"Good" throughout an area with absolutely no coverage, no change in
gradation in the slim areas with coverage, and "partner" all over the area
where I get decent Cingular coverage.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
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| John Navas 2006-10-17, 10:33 am |
| On Tue, 17 Oct 2006 12:11:19 +0000 (UTC), dold@XReXXCingu.usenet.us.com
wrote in <eh2h97$u9g$2@blue.rahul.net>:
>John Navas < spamfilter0@navasgro
up.com> wrote:
>
>
>Wow. That is quantum leaps better than the static pdf that they used to
>have.
>
>Not accurate around me, but nice looking.
>"Good" throughout an area with absolutely no coverage, no change in
>gradation in the slim areas with coverage, and "partner" all over the area
>where I get decent Cingular coverage.
FWIW, locations I've checked in Northern California have been reasonably
accurate.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
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| tmoran@acm.org 2006-10-17, 12:33 pm |
| >FWIW, locations I've checked in Northern California have been reasonably
>accurate.
It shows my sister's house in San Diego as best coverage - in her
case that means there's a corner in her yard where she can get a
connection.
I'm suprised to see Hwy 280 at Sand Hill Rd (where the venture
capitalists have their offices, near Palo Alto) showing "moderate".
Is it really no longer a dead zone? Even more surprising, it shows
as having 3G, even where regular is only "moderate".
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| Jeffrey Kaplan 2006-10-17, 12:33 pm |
| It is alleged that John Navas claimed:
> <http://onlinecare.cingular.com/coverageviewer/>
>
> Zoomable map that now shows detailed coverage for any given location.
Cool. It's almost as accurate as the T-Mobile map.
--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol
"If I am ever the Hero top 100 list: #75. No robots serving with me
will be permitted to have emotion chips.
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| Elector 2006-10-17, 3:33 pm |
|
"Jeffrey Kaplan" <nomail@gordol.org> wrote in message
news:c24aj2tq9h53n4n
6p75kqiv1hv5e8qcp7f@
gordol.org...
> It is alleged that John Navas claimed:
>
>
> Cool. It's almost as accurate as the T-Mobile map.
>
> --
> Jeffrey Kaplan www.gordol.org
> The from userid is killfiled Send personal mail to gordol
>
> "If I am ever the Hero top 100 list: #75. No robots serving with me
> will be permitted to have emotion chips.
I am sure you were being funny with this reply.
I went and for shits and giggles typed in an address locally and the map
never popped up any information. So to try an experiment I called the new
service number (No I don't want anything to do with Cingular) and this nice
guy said what was the address and zip code etc. He comes back on the line
and states "Service is not available at this place" however I told him that
my Verizon service is crystal clear etc. and it does show under partnered
that service was available on the fringes. Of course I told him that it
would have been better to have the coverage map actually work and to have an
email link to send questions for service *Before* one actually purchases
service. He agreed. But it was a waste of around 45 minutes of my time and
if I wanted to have additional service from Cingular I would have been
turned off by the lack of any type of functioning at their web site. (You
get a discount on the web versus non via calling as it states on the web
site)
Elector
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| Jeffrey Kaplan 2006-10-17, 3:33 pm |
| It is alleged that Elector claimed:
> I am sure you were being funny with this reply.
No, I wasn't. I checked a few areas I care about and compared their
claimed signal strength to my actual results. My own home, my parent's
home, a friend in another state... in all three, the claimed signal
quality matches pretty well with what my phone reports in each area.
When I signed on with Cingular a year and a half ago, they did not have
such a map, so I used T-Mobile's, on the assumption that if T-M has
decent coverage where I live, so would Cingular. And I was right.
> I went and for shits and giggles typed in an address locally and the map
> never popped up any information. So to try an experiment I called the new
> service number (No I don't want anything to do with Cingular) and this nice
> guy said what was the address and zip code etc. He comes back on the line
> and states "Service is not available at this place" however I told him that
> my Verizon service is crystal clear etc. and it does show under partnered
> that service was available on the fringes. Of course I told him that it
Well, duh. While you can fudge the coverage of T-Mob to Cingular, you
cannot do the same from VZW for the simple fact that while T-Mob and
Cingular are GSM and use a lot of the same towers, VZW is CDMA and uses
different towers. There is ZERO coverage by VZW (or Sprint) where I
live, but I generally have at least three, usually four or five, bars
of signal from Cingular. This is due to the topography here. There
are three CDMA towers in theoretical range of me, but they are all on
the other sides of hills. OTOH, I have a direct line of sight to the
single GSM tower in the middle of town.
> would have been better to have the coverage map actually work and to have an
The coverage map worked for me.
--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol
"Cluster bombing from B-52s is very, very accurate. The bombs are
guaranteed always to hit the ground." - U.S.A.F. Ammo Troop
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| Elector 2006-10-17, 3:33 pm |
|
"Jeffrey Kaplan" <nomail@gordol.org> wrote in message
news:447aj2tv5gm0pdt
dp7gh74a2g9pfnalqt7@
gordol.org...
<snip>
> No, I wasn't. I checked a few areas I care about and compared their
> claimed signal strength to my actual results. My own home, my parent's
> home, a friend in another state... in all three, the claimed signal
> quality matches pretty well with what my phone reports in each area.
>
> When I signed on with Cingular a year and a half ago, they did not have
> such a map, so I used T-Mobile's, on the assumption that if T-M has
> decent coverage where I live, so would Cingular. And I was right.
>
<snip>
>
> Well, duh. While you can fudge the coverage of T-Mob to Cingular, you
> cannot do the same from VZW for the simple fact that while T-Mob and
> Cingular are GSM and use a lot of the same towers, VZW is CDMA and uses
> different towers. There is ZERO coverage by VZW (or Sprint) where I
> live, but I generally have at least three, usually four or five, bars
> of signal from Cingular. This is due to the topography here. There
> are three CDMA towers in theoretical range of me, but they are all on
> the other sides of hills. OTOH, I have a direct line of sight to the
> single GSM tower in the middle of town.
>
>
> The coverage map worked for me.
>
> --
> Jeffrey Kaplan www.gordol.org
> The from userid is killfiled Send personal mail to gordol
>
> "Cluster bombing from B-52s is very, very accurate. The bombs are
> guaranteed always to hit the ground." - U.S.A.F. Ammo Troop
Thank you, I apologize since I thought you were being funny. I enjoyed your
response that is why I replied.
And thank you for the cellular lesson. I am quite aware of what service uses
what. But it was nice of you to tell me again.
The map did not function for me. By chance were you logged in to your
service when you used the coverage map?
I was not since I am not a customer. Also in order to send email to Cingular
you also have to log in to your account.
Kind of stupid if you are trying to get new business. Based on that and the
fact Verizon Wireless has such an email link for customers and non alike it
would be to Cingular's interest to have such a non subscriber email link for
questions etc.
Elector
| |
| John Navas 2006-10-17, 3:33 pm |
| On Tue, 17 Oct 2006 18:34:03 GMT, "Elector" <elector@mydeja.com> wrote
in <vm9Zg.3348$5h6.2869@trndny04>:
>I was not since I am not a customer. Also in order to send email to Cingular
>you also have to log in to your account.
>Kind of stupid if you are trying to get new business. Based on that and the
>fact Verizon Wireless has such an email link for customers and non alike it
>would be to Cingular's interest to have such a non subscriber email link for
>questions etc.
The deluge of spam has made email essentially unusable for many
companies as an external communications vehicle. What's so bad about
calling toll-free instead?
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| dold@XReXXCingu.usenet.us.com 2006-10-17, 3:33 pm |
| Elector <elector@mydeja.com> wrote:
> Thank you, I apologize since I thought you were being funny. I enjoyed your
> response that is why I replied.
I thought so too...
I went back and looked at the T-Mobile map, which I thought was pretty
accurate as a Cingular coverage guestimate in the past, but now I find it
very pessimistic in the spotty areas. It also leaves what looks like all
of Lake County to "roaming", just like the new Cingular map.
A few years ago, I called ATTWS about coverage in my area, and they
provided a good PNG via email that seemed accurate, but it was a one-shot
thing, not an interactive map.
> The map did not function for me. By chance were you logged in to your
> service when you used the coverage map?
I thought it just didn't show coverage for you... It didn't work at all?
It worked for me, and I wasn't logged in, although I might have a cookie
lying around.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
| |
| John Navas 2006-10-17, 3:33 pm |
| On Tue, 17 Oct 2006 18:34:03 GMT, "Elector" <elector@mydeja.com> wrote
in <vm9Zg.3348$5h6.2869@trndny04>:
>The map did not function for me. By chance were you logged in to your
>service when you used the coverage map?
Nope. Works fine here without login, account, or cookie.
You might want to purge your browser cache and try again.
Also make sure that Javascript is enabled.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| Jeffrey Kaplan 2006-10-17, 10:33 pm |
| It is alleged that Elector claimed:
> The map did not function for me. By chance were you logged in to your
> service when you used the coverage map?
Nope.
One thing I did notice, though not right away, is if you give the
search a vague location, it gives you suggestions at the bottom of the
page, not right next to the search box. Could it be that you entered a
vague search and didn't see the suggestions?
As an example, enter the city "Sharon" and the state "MA".
--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol
Cashtration: The act of buying a house, which renders the subject
financially impotent for an indefinite period.
| |
| Todd Allcock 2006-10-17, 10:33 pm |
| At 17 Oct 2006 18:34:03 +0000 Elector wrote:
> The map did not function for me. By chance were you logged in to your
> service when you used the coverage map?
>
> I was not since I am not a customer.
I'm not a Cingular customer, and the map worked fine for me. Very
accurate in the case of my home address- it correctly shows no service in
my neighborhood, but excellent coverage just a mile east of me.
> Also in order to send email to Cingular
> you also have to log in to your account.
> Kind of stupid if you are trying to get new business. Based on that and
the
> fact Verizon Wireless has such an email link for customers and non
alike it
> would be to Cingular's interest to have such a non subscriber email
link for
> questions etc.
My guess is that rightly or wrongly, they want you to call by phone so
their sales team can go to work on you!
--
Posted via a free Usenet account from http://www.teranews.com
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| Elector 2006-10-18, 7:33 am |
|
"Jeffrey Kaplan" <nomail@gordol.org> wrote in message
news:30iaj2pk30gepbo
u2tfn9qj8j5ir1fua0i@
gordol.org...
> It is alleged that Elector claimed:
>
>
> Nope.
>
> One thing I did notice, though not right away, is if you give the
> search a vague location, it gives you suggestions at the bottom of the
> page, not right next to the search box. Could it be that you entered a
> vague search and didn't see the suggestions?
>
> As an example, enter the city "Sharon" and the state "MA".
>
> --
> Jeffrey Kaplan www.gordol.org
> The from userid is killfiled Send personal mail to gordol
>
> Cashtration: The act of buying a house, which renders the subject
> financially impotent for an indefinite period.
Nope, I placed a full address and zip code as well as state, city. The
initial map of the country showed up, but to look up coverage in a certain
area is what crapped out. When I called the toll free number the guy
"Robert" in sales said sometimes the system is slow, or being updated and
that may be what happened.
Elector
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| Elector 2006-10-18, 7:33 am |
|
"John Navas" < spamfilter0@navasgro
up.com> wrote in message
news:ghdaj2lolm4qnoo
56eqimtjs8qicah1g9f@
4ax.com...
> On Tue, 17 Oct 2006 18:34:03 GMT, "Elector" <elector@mydeja.com> wrote
> in <vm9Zg.3348$5h6.2869@trndny04>:
>
>
> Nope. Works fine here without login, account, or cookie.
> You might want to purge your browser cache and try again.
> Also make sure that Javascript is enabled.
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
Everything works as it should. In fact as I wrote in another post the guy at
sales said it could have been on their end.
I did get to look at the map of the area after I typed in another address
etc. Without being a customer or logged in as same.
Elector
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| Elector 2006-10-18, 7:33 am |
|
"John Navas" < spamfilter0@navasgro
up.com> wrote in message
news:tmcaj21p6m78dv2
8jdo7g1grj3m0f0vsbm@
4ax.com...
<Snip>
> The deluge of spam has made email essentially unusable for many
> companies as an external communications vehicle. What's so bad about
> calling toll-free instead?
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
Well we have a few things wrong here.
1) The Cingular site states the deals on service are "On-Line" and calling
will not get you the same prices as per disclaimer on web site.
2) Calling the toll free number places one in phone hell, Press 1 for this,
2 for that, etc. Then its Press 1 again if you are a customer, Press 2 if
you want to change service or get new service, then another menu of press
this and that.
3) At one time when I went to the site it had such an email link but its now
history. Again Verizon, Nextel and T-Mobile have email links for questions
*Before* you get service as well as the toll free numbers.
Hope that answered your question?
Elector
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| John Navas 2006-10-18, 10:33 am |
| On Wed, 18 Oct 2006 12:06:55 GMT, "Elector" <elector@mydeja.com> wrote
in <zNoZg.3369$9z6.986@trndny03>:
>"John Navas" < spamfilter0@navasgro
up.com> wrote in message
> news:tmcaj21p6m78dv2
8jdo7g1grj3m0f0vsbm@
4ax.com...
><Snip>
[color=darkred]
>Well we have a few things wrong here.
>
>1) The Cingular site states the deals on service are "On-Line" and calling
>will not get you the same prices as per disclaimer on web site.
True, but that doesn't mean you can't call for information, only that
you need to place the actual order on-line to get the on-line price, and
it has nothing to do with email communication.
>2) Calling the toll free number places one in phone hell, Press 1 for this,
>2 for that, etc. Then its Press 1 again if you are a customer, Press 2 if
>you want to change service or get new service, then another menu of press
>this and that.
It's actually pretty fast and easy. I've done it many times.
>3) At one time when I went to the site it had such an email link but its now
>history.
I've already posted the what I think is the reason for that.
>Again Verizon, Nextel and T-Mobile have email links for questions
>*Before* you get service as well as the toll free numbers.
Response in my experience is spotty, which is one of the reasons I never
use email for this kind of communication -- calling is much more
efficient and effective.
>Hope that answered your question?
Not really.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| dold@XReXXCingu.usenet.us.com 2006-10-18, 10:33 pm |
| John Navas < spamfilter0@navasgro
up.com> wrote:
> On Wed, 18 Oct 2006 12:06:55 GMT, "Elector" <elector@mydeja.com> wrote
[color=darkred]
> True, but that doesn't mean you can't call for information, only that
> you need to place the actual order on-line to get the on-line price, and
> it has nothing to do with email communication.
I have had several instances (can't think if any were Cingular), where a
phone call, because there was a question about the details of a web-only
offer, allowed me to get the web-only deal on the phone.
If not, you should be able to walk through the web page while on the phone
with the person... some clever places have web servers that are similar to
a webex session. letting you and a customer service rep navigate the pages
simultaneously.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
| |
| Elector 2006-10-18, 10:33 pm |
|
<dold@XReXXCingu.usenet.us.com> wrote in message
news:eh6ghi$phr$1@bl
ue.rahul.net...
> John Navas < spamfilter0@navasgro
up.com> wrote:
>
>
> I have had several instances (can't think if any were Cingular),
> where a
> phone call, because there was a question about the details of a
> web-only
> offer, allowed me to get the web-only deal on the phone.
>
>
> If not, you should be able to walk through the web page while on the
> phone
> with the person... some clever places have web servers that are
> similar to
> a webex session. letting you and a customer service rep navigate the
> pages
> simultaneously.
>
> --
> ---
> Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
That is what Verizon did recently with their web chat link. Nice
feature. Its out there in other names and forms, Staples.com also
comes to mind.
Elector
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