Cingular cell phone service - Re: "Due to the recent change in your rate plan, we are unable to display usage information un

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Re: "Due to the recent change in your rate plan, we are unable to display usage information un

Watashi.wa.ichiban

2006-02-24, 2:48 am

Thanks for the info....
To answer some of the questions above-
of coursde, I called Cingular - the third time requested a supervisor
who just added 700 minutes to my rollover, but didn't have an answer to
the problem - told me that there was a change to my account that was
the cause (turn on international) - I told her that I just did that
with the second call after the problem started - she had no
answer..........
When I suggeested that the problem started after being on the road for
a month, she told me about the 180 days billing
liability...............
the January cutoff came, reset did not happen, hard copy was sent to me
- no change in billing

Cingular either knows and chooses not to tell me or customer support
hasn't a clue...
probably the later...

regards,
Watashi.wa.ichiban

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