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Cellular forums Home > Archive > Cingular cell phone service > August 2006 > Using Cingular 2125 as USB modem with Laptop...
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Using Cingular 2125 as USB modem with Laptop...
|
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| Jeremy.Deats@gmail.com 2006-08-11, 10:33 pm |
| Has anyone been able to get the Cingular 2125 (or Audiovox SMT5600)
working as a USB modem? This is a function that the phone is suppose to
support. The Cingular website doesn't seem to address this, except for
this article I found on their message board.
http://forums.cingular.com/cng/boar...e.id=5912#M5912
I tried the above and get a problem when I connect... Notice on the
message board there are two sets of connection parameters. One says,
use no username or password and just make the Microsoft Networking
manager connect using number *99#....
At the bottom of the message it says (if your using a Bluetooth device)
use *99***1# and WAP@CINGULARGPRS.COM password: CINGULAR1.
Neither work for me... Also, wanted to point out this came from
Cingular's offical message boards at www.cingular.com from a end-user,
not their support staff (how sad is that). This is why I'm turning to
this ng, because I really beleive the cell provider could care less if
their customers know how to use the product. After an hour they were
ready to get HTC support on the phone (HTC is the company that actually
built the 2125 phone) The phone's not the problem.. The problem is
connecting to their server.
You have to love how in the US, we pay premimum prices for cell
service, are given bait and hook "deals" on new phones with contract
and then the service providers do a poor job of knowing their
product..... Just trying to use the phone as a modem, one of it's core
features granted by its creator... yet Cingular doesn't know how to
document this or support it.
| |
|
|
<Jeremy.Deats@gmail.com> wrote in message
news:1155348972.032512.270510@b28g2000cwb.googlegroups.com...
> Has anyone been able to get the Cingular 2125 (or Audiovox SMT5600)
> working as a USB modem? This is a function that the phone is suppose to
> support. The Cingular website doesn't seem to address this, except for
> this article I found on their message board.
>
>
http://forums.cingular.com/cng/boar...e.id=5912#M5912
>
> I tried the above and get a problem when I connect... Notice on the
> message board there are two sets of connection parameters. One says,
> use no username or password and just make the Microsoft Networking
> manager connect using number *99#....
>
> At the bottom of the message it says (if your using a Bluetooth device)
> use *99***1# and WAP@CINGULARGPRS.COM password: CINGULAR1.
>
> Neither work for me... Also, wanted to point out this came from
> Cingular's offical message boards at www.cingular.com from a end-user,
> not their support staff (how sad is that). This is why I'm turning to
> this ng, because I really beleive the cell provider could care less if
> their customers know how to use the product. After an hour they were
> ready to get HTC support on the phone (HTC is the company that actually
> built the 2125 phone) The phone's not the problem.. The problem is
> connecting to their server.
>
> You have to love how in the US, we pay premimum prices for cell
> service, are given bait and hook "deals" on new phones with contract
> and then the service providers do a poor job of knowing their
> product..... Just trying to use the phone as a modem, one of it's core
> features granted by its creator... yet Cingular doesn't know how to
> document this or support it.
>
How does the phone work on a call? Can you get medianet on the phone? I
think that pretty much is the extent of Cingular's obligation to the device
and the user, right? Do you have a data connect plan? If so then call
customer care and have them transfer you to the data support department.
Don't have a data plan? Just wait - someone in this NG will help you out
but don't expect Cingular to do it - they won't. You gotta pay to play!
| |
| dold@XReXXUsing.usenet.us.com 2006-08-12, 4:33 am |
| Jeremy.Deats@gmail.com wrote:
> Has anyone been able to get the Cingular 2125 (or Audiovox SMT5600)
> working as a USB modem? This is a function that the phone is suppose to
> support. The Cingular website doesn't seem to address this, except for
> this article I found on their message board.
To use the phone as a modem requires a feature called CSD, which might
still be available, but is not offered.
When I asked why I couldn't fax using Motorola Phone Tools, they said that
feature was no longer supported.
If you are trying to connect to the internet, that is a different thing
entirely, and should work fine.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
| |
| Jeremy.Deats@gmail.com 2006-08-12, 4:33 am |
| >
> How does the phone work on a call? Can you get medianet on the phone? I
> think that pretty much is the extent of Cingular's obligation to the device
> and the user, right? Do you have a data connect plan? If so then call
> customer care and have them transfer you to the data support department.
> Don't have a data plan? Just wait - someone in this NG will help you out
> but don't expect Cingular to do it - they won't. You gotta pay to play!
1. I have an "unlimited" SmartPhone data connect plan.
2. On the startup disc (Cinuglar branded mind you), the USB modem
driver is one of two apps available to install on the PC.
3. Using the phone as a modem is an advertised feature of SmartPhones
in general, on Microsoft site (Microsoft developed the OS, and Mobile
5.0 platform). Multiple review sites as well as reports in the cingular
message board say that you can plug the phone into a laptop and though
the USB cable and the modem connect software use it as a modem using
Cingular's EDGE data service and the Unlimited SmartPhone data plan
covers this.
I was on the phone with Cingular support an hour before I got a sales
rep who could tell me "yes, it can be done" then he couldn't figure out
how to do it... He was doing the best he could with the information
given, I don't falt him...
Now for a bit more of a rant (sorry Cingular, you're potential
customers need to know this): A customer pays rougly $280 for a
high-end cell phone (Cingular 2125 in this case) packaged with
features, I sign up for the unlimited data plan for this device and
right away I'm let down..... Out of the box, this rather complex,
feature rich device only has a 30-page "Quick Start Guide". I had to go
on-line to HTC's site to download the full manual in PDF format....
Most of the information I've gotten on the phone is from ourside of
Cingular's support or their website.
Of course Cingular's goal is to make money, I'm just shocked at how
little they seem to care... When you're in an area where you have four
bars with no poblem, but no Internet or WiFi for miles and you need to
get on-line with you laptop and do some work, being able to use the
phone as a modem is a major selling point.... Cingular should make it
their job to know these sort of things, simply put they haven't...
However, I have signed a two your contract with them stating they
would...
If I take my laptop and cell phone into a Cingular store they aren't
going to be able to help me, that's just a gut feeling, but it's
probably my next option... I'll let you know how it goes.
While I know it's not possible, if you think about it we should be able
to sue for damages in these types of instances. They lock us into a
contract and as part of that agreement they are suppose to provide
support for services rendered, to a reasonable degree they are
responsible for that... and if they can't and they consume a large
amount of a consumers time (hours in this case) and their inability to
provide support is the reason for that lost time, I think a claim for
damages should be possible... I know little about the legal system, but
there's enough in my attorney's retainer that I'm thinking about making
a call just to find out.
..
| |
| Jeremy.Deats@gmail.com 2006-08-12, 12:33 pm |
| Found the answer to my problem and wanted to post it for anyone else
having this problem.....
I'm providing detailed steps, because I know how frustrating it can be
not knowing if you have done everything properly.... and Cingular
support was very unhelpful on this subject. I spoke with them twice
and neither support rep could even tell me if I needed to activate
something on the phone to enable it as a modem. The owners manual for
the 2125 (which doesn't actually come with the phone, but has to be
downloaded) states that you "may not need a username and password", in
fact you do need a username and password and in my two support calls, I
was transfered a total of four times and none of support staff I spoke
with had a clue what I was talking about when I mentioned using the
*99# "number" to dial-in. One support rep even told me "I don't think
you can use the phone to do that without bluetooth".
This works if you have Cingular's Unlimited SmartPhone data connect
plan and a Cingular 2125 phone (probably also works with Audiovox
SMT5600 since the two are using very similar OS firmware). To use the
Cingular 2125 as a modem over USB. Using bluetooth instead of USB
cable, these steps work.
1. Install the HTC USB modem driver supplied with the phone (it's on
the getting started CD)
2. On the phone, "click" Start, More, More browse untill you find the
Accessories folder, click on that folder and you'll find Calculator,
Download Agrent, ModemLink, etc... "click" on ModemLink
3. Plug the phone into the USB cable, connect it to the laptop
4. Let ActiveSync finish, then close it.
5. On the ModemLink properties screen, make sure for Connection: USB is
selected (IrCOMM is default), baud rate will be greyed out and default
to unused (ok), For access point name enter: wap.cingular. When all
settings are correct, select Activate
4. On the PC, go to Control Panel, Network Connections and create a new
network connection. A connection "wizard" will pop up. The wizard will
be a set of steps, each step providing a Next button. The steps using
Windows XP or XP with Service Pack 2 are as follows:
For Step 1: Connect to Internet
For Step 2: Set up my connection manually
For Step 3: Connect using a dial-up modem
For Step 4: Enter "Cingular" for ISP name (any name will actually work)
For Step 5: Enter *99# for the phone number
For Step 6: Enter WAP@CINGULARGPRS.COM for username and CINGULAR1 as
the password
5. You're all set, you can right-click on the new connection icon and
select "Connect" it will dial... you should then get a dialog box on
your laptop screen stating "registering...".
6. When you're ready to stop. On the laptop, right-click on the
connection icon and select "Disconnect". Then on the phone you'll need
to navigate back tot he ModemLink properties and select Deactivate.
All steps above steps will work with a desktop computer as well. I
state laptop, because most people will be using the phone in the way,
with a laptop.
Jeremy.Deats@gmail.com wrote:
> Has anyone been able to get the Cingular 2125 (or Audiovox SMT5600)
> working as a USB modem? This is a function that the phone is suppose to
> support. The Cingular website doesn't seem to address this, except for
> this article I found on their message board.
>
> http://forums.cingular.com/cng/boar...e.id=5912#M5912
>
> I tried the above and get a problem when I connect... Notice on the
> message board there are two sets of connection parameters. One says,
> use no username or password and just make the Microsoft Networking
> manager connect using number *99#....
>
> At the bottom of the message it says (if your using a Bluetooth device)
> use *99***1# and WAP@CINGULARGPRS.COM password: CINGULAR1.
>
> Neither work for me... Also, wanted to point out this came from
> Cingular's offical message boards at www.cingular.com from a end-user,
> not their support staff (how sad is that). This is why I'm turning to
> this ng, because I really beleive the cell provider could care less if
> their customers know how to use the product. After an hour they were
> ready to get HTC support on the phone (HTC is the company that actually
> built the 2125 phone) The phone's not the problem.. The problem is
> connecting to their server.
>
> You have to love how in the US, we pay premimum prices for cell
> service, are given bait and hook "deals" on new phones with contract
> and then the service providers do a poor job of knowing their
> product..... Just trying to use the phone as a modem, one of it's core
> features granted by its creator... yet Cingular doesn't know how to
> document this or support it.
| |
| John Navas 2006-08-12, 12:33 pm |
| On 11 Aug 2006 23:35:30 -0700, Jeremy.Deats@gmail.com wrote in
<1155364530.245353.254890@74g2000cwt.googlegroups.com>:
>
>1. I have an "unlimited" SmartPhone data connect plan.
That's only intended for phone use. Cingular won't help you with other
"tethered" devices unless you upgrade to a laptop data connect package.
>2. On the startup disc (Cinuglar branded mind you), the USB modem
>driver is one of two apps available to install on the PC.
Irrelevant.
>3. Using the phone as a modem is an advertised feature of SmartPhones
>in general, on Microsoft site (Microsoft developed the OS, and Mobile
>5.0 platform). Multiple review sites as well as reports in the cingular
>message board say that you can plug the phone into a laptop and though
>the USB cable and the modem connect software use it as a modem using
Yes, if you have the proper package. If you don't, then you're on your
own.
>Cingular's EDGE data service and the Unlimited SmartPhone data plan
>covers this.
No, that would be a laptop connect package.
>Now for a bit more of a rant (sorry Cingular, you're potential
>customers need to know this): A customer pays rougly $280 for a
>high-end cell phone (Cingular 2125 in this case) packaged with
>features, I sign up for the unlimited data plan for this device and
>right away I'm let down..... Out of the box, this rather complex,
>feature rich device only has a 30-page "Quick Start Guide". I had to go
>on-line to HTC's site to download the full manual in PDF format....
You didn't sign up for laptop connect, so it's unrealistic to expect
that support from Cingular. How much you paid for the phone is
irrelevant.
>Most of the information I've gotten on the phone is from ourside of
>Cingular's support or their website.
The Cingular support forums are actually quite good.
>[SNIP rest of rant]
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| John Navas 2006-08-12, 12:33 pm |
| On 12 Aug 2006 09:43:06 -0700, Jeremy.Deats@gmail.com wrote in
<1155400986.730244.207360@74g2000cwt.googlegroups.com>:
>I'm providing detailed steps, ...
Detailed steps are readily available in the FAQ below.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| dold@XReXXUsing.usenet.us.com 2006-08-12, 3:33 pm |
| Jeremy.Deats@gmail.com wrote:
> Found the answer to my problem and wanted to post it for anyone else
> having this problem.....
> I'm providing detailed steps, because I know how frustrating it can be
> not knowing if you have done everything properly.... and Cingular
This is not "using the cellphone as a modem".
That's why I asked for clarification of what you were trying to do.
If you were to do a google search of "tethered laptop cingular", I think
you would get plenty of hits, or, if you had said that you wanted to
connect to the internet, you might have been pointed to the Wiki page that
John mentions.
You still can't use your phone as a modem, as a substitute for a modem in a
PC to a landline.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
| |
| Jeremy.Deats@gmail.com 2006-08-12, 10:33 pm |
| This is "using the cell phone as a modem", that's why it's called a
"HTC modem driver", that's why if you look through the steps for
setting up a network connection it you select which "modem" you want to
use and also why on the Cingular 2125 device its self, the dialog you
access to turn this feature on is called... You guessed it, ModemLink.
In fact, you certainly can use the phone as a modem if you have a
dial-up ISP you can enter the phone number and username and password, I
tried it with an AOL account that I've kept alive as a backup but
seldom use. Again, this is why it's called ModemLink on the device.
So your information is wrong.
Regardless, Cingular support couldn't even tell me how to setup
Activate the device to be used in this why... They had no clue about
the ModemLink option on the phone (which is Cingular branded).
If you consider that this phone is one of their nicer models, not the
most expensive by a few hundred, but still far from the freebie crap.
One would think they would at least try to be able to answer a tech
support question like (and this is what I ask verbatim)
"I need help using my Cingular 2125 as a USB modem to connect my laptop
to the Internet, having the modem use the Cingular EDGE data service".
The word "tethered" would have only confused them more and would likely
confuse a lot of people. It doesn't appear anywhere on the Cingular
website (except perhaps the user message board) or in the user manual.
dold@XReXXUsing.usenet.us.com wrote:
> Jeremy.Deats@gmail.com wrote:
>
>
> This is not "using the cellphone as a modem".
>
> That's why I asked for clarification of what you were trying to do.
>
> If you were to do a google search of "tethered laptop cingular", I think
> you would get plenty of hits, or, if you had said that you wanted to
> connect to the internet, you might have been pointed to the Wiki page that
> John mentions.
>
> You still can't use your phone as a modem, as a substitute for a modem in a
> PC to a landline.
>
>
> --
> ---
> Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
| |
| John Navas 2006-08-12, 10:33 pm |
| On 12 Aug 2006 15:45:30 -0700, Jeremy.Deats@gmail.com wrote in
<1155422730.315494.322530@i3g2000cwc.googlegroups.com>:
>This is "using the cell phone as a modem", that's why it's called a
>"HTC modem driver", that's why if you look through the steps for
>setting up a network connection it you select which "modem" you want to
>use and also why on the Cingular 2125 device its self, the dialog you
>access to turn this feature on is called... You guessed it, ModemLink.
>
>In fact, you certainly can use the phone as a modem if you have a
>dial-up ISP you can enter the phone number and username and password, I
>tried it with an AOL account that I've kept alive as a backup but
>seldom use. Again, this is why it's called ModemLink on the device.
>
>So your information is wrong.
I'm afraid you're the one that's wrong: A GSM phone has no real dialup
modem, just a sort of virtual modem which makes a connection to a
carrier's IWU (Inter Working Unit), located in some service center. The
IWU has the actual modem that can make analog data calls and/or fax
calls over the PSTN (public switched telephone network). If the carrier
doesn't provide an IWU, or if your account isn't provisioned for CSD
(Circuit Switched Data), then a GSM phone cannot make data and/or fax
calls. If your account is provisioned for CSD, then all you need is to
install the phone as a modem with Windows Dial-Up Networking.
A regular dialup modem cannot be made to work over a GSM voice channel
because of the audio compression used in the GSM voice channel.
>Regardless, Cingular support couldn't even tell me how to setup
>Activate the device to be used in this why... They had no clue about
>the ModemLink option on the phone (which is Cingular branded).
>
>If you consider that this phone is one of their nicer models, not the
>most expensive by a few hundred, but still far from the freebie crap.
>One would think they would at least try to be able to answer a tech
>support question like (and this is what I ask verbatim)
As I wrote previously, you can't expect support when you're not paying
for the correct feature.
>"I need help using my Cingular 2125 as a USB modem to connect my laptop
>to the Internet, having the modem use the Cingular EDGE data service".
>
>The word "tethered" would have only confused them more and would likely
>confuse a lot of people. It doesn't appear anywhere on the Cingular
>website (except perhaps the user message board) or in the user manual.
I'm afraid you're wrong on this too -- see
"Wireless Data Service Terms and Conditions"
<http://onlinestorez.cingular.com/ce...paid
#cn2>
(or <http://tinyurl.com/mxcgh> ):
Furthermore, unlimited plans (except for DataConnect and Blackberry
Tethered) cannot be used for any applications that TETHER the device
(through use of, including without limitation, connection kits, other
phone/PDA-to-computer accessories, Bluetooth® or any other wireless
technology) to laptops, PCs, or other equipment for any purpose.
Service is not intended to provide full-time connections, and the
Service may be discontinued after a significant period of inactivity
or after sessions of excessive usage. Cingular reserves the right to
(i) limit throughput or amount of data transferred, deny Service
and/or terminate Service, without notice, to anyone it believes is
using the Service in any manner prohibited above or whose usage
adversely impacts its network or service levels and (ii) protect its
network from harm, which may impact legitimate data flows.
[emphasis added]
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| dold@XReXXUsing.usenet.us.com 2006-08-13, 4:33 am |
| Jeremy.Deats@gmail.com wrote:
> In fact, you certainly can use the phone as a modem if you have a
> dial-up ISP you can enter the phone number and username and password, I
> tried it with an AOL account that I've kept alive as a backup but
> seldom use. Again, this is why it's called ModemLink on the device.
That doesn't work for me, and comes up as a question in this group more
often than "why is my Motorola charger so slow".
Did you really dial into an AOL link, or connect to the account via
MEdiaNet?
If you put your home phone number in to that configuration screen, does it
dial your home phone? I don't think it will.
What does your account list as features?
> So your information is wrong.
That could be, but I would like to know what your feature list is, so I can
compare it to mine.
> The word "tethered" would have only confused them more and would likely
> confuse a lot of people. It doesn't appear anywhere on the Cingular
> website (except perhaps the user message board) or in the user manual.
http://www.cingular.com/media/media_legal uses "tethered" with exactly
this meaning.
http://www.cingular.com/customer_service/phones_devices phone & device
support. Search for tether.
If you select the 2125 and look at "Features & Specifications", tethering
is listed there.
If you select "Connect device and laptop/PDA to access internet", you will
find instructions for a Bluetooth connection, no USB, which is frustrating,
but the details are similar.
That's why I asked if you needed a modem to dial into something specific,
or if you were trying to access the internet, which is readily available,
and apparently now working for you.
Getting the access that you wanted is a FAQ in this group, and almost
documented on the Cingular phone & device support pages.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
| |
| Jeremy.Deats@gmail.com 2006-08-13, 4:33 am |
| You're being unrealistic (or a prick, I can't tell... perhaps you
honestly believe the average user should understand all of this
technical infomation to be able to use the device in this way..... if
that's the case, I think you're wrong, but obviously we won't agree on
that).
I think you have to account for a certain level of abstraction for the
common user.... Why do I care if technically the phone is a isn't doing
the exact same thing as "real" modem, why do I care if it's virtual?
It's a case where you're technically acurate, but in detailing that
you're missing the entire point....
To the user who doesn't wish to know to know all the technical details
and just wants to make the damn thing work the reality as painted in
the user manual and listed as an advertised feature is that the device
can be "used as a modem" virtual or not has no relivance, the technical
jargon of how it behaves as a modem (virtual modem) has little
relivance....
A user shouldn't be expected to go search Wikipedia to find support
answers...
John Navas wrote:
> On 12 Aug 2006 15:45:30 -0700, Jeremy.Deats@gmail.com wrote in
> <1155422730.315494.322530@i3g2000cwc.googlegroups.com>:
>
>
> I'm afraid you're the one that's wrong: A GSM phone has no real dialup
> modem, just a sort of virtual modem which makes a connection to a
> carrier's IWU (Inter Working Unit), located in some service center. The
> IWU has the actual modem that can make analog data calls and/or fax
> calls over the PSTN (public switched telephone network). If the carrier
> doesn't provide an IWU, or if your account isn't provisioned for CSD
> (Circuit Switched Data), then a GSM phone cannot make data and/or fax
> calls. If your account is provisioned for CSD, then all you need is to
> install the phone as a modem with Windows Dial-Up Networking.
>
> A regular dialup modem cannot be made to work over a GSM voice channel
> because of the audio compression used in the GSM voice channel.
>
>
> As I wrote previously, you can't expect support when you're not paying
> for the correct feature.
>
>
> I'm afraid you're wrong on this too -- see
> "Wireless Data Service Terms and Conditions"
> <http://onlinestorez.cingular.com/ce.../legal/pop-pla=
nterms.jsp? q_planterms=3Dpostpa
id#cn2>
> (or <http://tinyurl.com/mxcgh> ):
>
> Furthermore, unlimited plans (except for DataConnect and Blackberry
> Tethered) cannot be used for any applications that TETHER the device
> (through use of, including without limitation, connection kits, other
> phone/PDA-to-computer accessories, Bluetooth=AE or any other wireless
> technology) to laptops, PCs, or other equipment for any purpose.
> Service is not intended to provide full-time connections, and the
> Service may be discontinued after a significant period of inactivity
> or after sessions of excessive usage. Cingular reserves the right to
> (i) limit throughput or amount of data transferred, deny Service
> and/or terminate Service, without notice, to anyone it believes is
> using the Service in any manner prohibited above or whose usage
> adversely impacts its network or service levels and (ii) protect its
> network from harm, which may impact legitimate data flows.
> [emphasis added]
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| Jeremy.Deats@gmail.com 2006-08-13, 4:33 am |
| > >If you consider that this phone is one of their nicer models, not the
>
> As I wrote previously, you can't expect support when you're not paying
> for the correct feature.
Oh but I am paying for it.... You can find a link to the Cingular 2125
Users Manual on the HTC website (link from Cingular, HTC is the parent
vendor, the device is Cingular branded and (suppose to be) supported by
Cingular). In this manual there is a section on "using the Cingular
2125 as a modem". You may fully understand that over a GSM network a
mobile phone can't be a modem, yada, yada.... Point is it is being
advertised that way and in the manul in fact it states you can use the
modem over EDGE network. This is a fact.
Another fact is Cingular was unable to provide support for the modem or
their service. I talked to the PDA data connectivity department, after
talking to the MediaNet department... they were all equally clueless,
but tried to be helpful ans were all very nice.. again it's not there
fault the information isn't available to them....
I think it's sad a user (or group of end users) has to build a
Wikipedia page to compensate for knowledge a cell provider.should be
providing.....You may disagree, but that's my opinion and I'm entitled
to it.
John Navas wrote:
> On 12 Aug 2006 15:45:30 -0700, Jeremy.Deats@gmail.com wrote in
> <1155422730.315494.322530@i3g2000cwc.googlegroups.com>:
>
>
> I'm afraid you're the one that's wrong: A GSM phone has no real dialup
> modem, just a sort of virtual modem which makes a connection to a
> carrier's IWU (Inter Working Unit), located in some service center. The
> IWU has the actual modem that can make analog data calls and/or fax
> calls over the PSTN (public switched telephone network). If the carrier
> doesn't provide an IWU, or if your account isn't provisioned for CSD
> (Circuit Switched Data), then a GSM phone cannot make data and/or fax
> calls. If your account is provisioned for CSD, then all you need is to
> install the phone as a modem with Windows Dial-Up Networking.
>
> A regular dialup modem cannot be made to work over a GSM voice channel
> because of the audio compression used in the GSM voice channel.
>
>
> As I wrote previously, you can't expect support when you're not paying
> for the correct feature.
>
>
> I'm afraid you're wrong on this too -- see
> "Wireless Data Service Terms and Conditions"
> <http://onlinestorez.cingular.com/ce.../legal/pop-pla=
nterms.jsp? q_planterms=3Dpostpa
id#cn2>
> (or <http://tinyurl.com/mxcgh> ):
>
> Furthermore, unlimited plans (except for DataConnect and Blackberry
> Tethered) cannot be used for any applications that TETHER the device
> (through use of, including without limitation, connection kits, other
> phone/PDA-to-computer accessories, Bluetooth=AE or any other wireless
> technology) to laptops, PCs, or other equipment for any purpose.
> Service is not intended to provide full-time connections, and the
> Service may be discontinued after a significant period of inactivity
> or after sessions of excessive usage. Cingular reserves the right to
> (i) limit throughput or amount of data transferred, deny Service
> and/or terminate Service, without notice, to anyone it believes is
> using the Service in any manner prohibited above or whose usage
> adversely impacts its network or service levels and (ii) protect its
> network from harm, which may impact legitimate data flows.
> [emphasis added]
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| DecaturTxCowboy 2006-08-13, 4:33 am |
| Jeremy.Deats@gmail.com wrote:
> Point is it is being
> advertised that way and in the manul in fact it states you can use the
> modem over EDGE network. This is a fact.
Depends what is *is* situation.
No, it can't be used as a modem where a modem is defined as a
data MOulator/DEModulator of an audio signal.
No, it can't be used as a modem to dial into any ISP or any other far
end modem.
Yes, it can be used as a modem where a modem is described as a way that
Windows makes a data connection.
Yes, it can be used as a virtual modem to connect to a Cingular
resource. When doing so, it will have the same look and feel as an
internal or external modem. *THAT* is the reference that the Cingualr
manual is referring to.
On a side note, the connection to Cingular with a tethered handset is
installed as a "modem", but with a PC card its a "network connection"
| |
|
|
| John Navas 2006-08-13, 10:33 am |
| On Sun, 13 Aug 2006 08:17:13 GMT, DecaturTxCowboy <nono@no.no> wrote in
<deBDg.12150$gY6.6259@newssvr11.news.prodigy.com>:
>On a side note, the connection to Cingular with a tethered handset is
>installed as a "modem",
Actually "Dial-up"
>but with a PC card its a "network connection"
Actually "LAN or High-Speed Internet"
True, but a PC Card (e.g., Sony Ericsson GC82) can also be used as
dial-up.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| Jeremy.Deats@gmail.com 2006-08-13, 12:33 pm |
|
It can be used as a modem to dial into any dial-up ISP.... I've tried
my AOL account using a local number... From an end users perspective it
works in exactly the same way as a modem in that it allows you to dial
into ISP that are accessible though land line dial ups.... The
technicals details of how that's done over GSM network are beyond what
the average end user needs to know.
As I said, I've dialed into my AOL account using a local AOL access
number.... so if you believe it can't do that, you are mistaken the
Cingular 2125 can and I've successfully done it.. there is no land line
involved, the phone doesn't have a land line jack so no... technically
it's not a "modem" in the way you describe.. but the manufacturer
includes a "modem driver" on the device it's called "ModemLink".
Again, the average user is abstracted from the technical jargon of how
all these is accomplished over GSM... We don't care, we just want the
thing to work and we want the cell provider to be able to support their
services and hardware.
DecaturTxCowboy wrote:
> Jeremy.Deats@gmail.com wrote:
>
> Depends what is *is* situation.
>
> No, it can't be used as a modem where a modem is defined as a
> data MOulator/DEModulator of an audio signal.
>
> No, it can't be used as a modem to dial into any ISP or any other far
> end modem.
>
> Yes, it can be used as a modem where a modem is described as a way that
> Windows makes a data connection.
>
> Yes, it can be used as a virtual modem to connect to a Cingular
> resource. When doing so, it will have the same look and feel as an
> internal or external modem. *THAT* is the reference that the Cingualr
> manual is referring to.
>
> On a side note, the connection to Cingular with a tethered handset is
> installed as a "modem", but with a PC card its a "network connection"
| |
| John Navas 2006-08-13, 12:33 pm |
| On 12 Aug 2006 22:19:25 -0700, Jeremy.Deats@gmail.com wrote in
<1155446365.394989.193740@b28g2000cwb.googlegroups.com>:
>You're being unrealistic (or a prick, I can't tell... perhaps you
>honestly believe the average user should understand all of this
>technical infomation to be able to use the device in this way..... if
>that's the case, I think you're wrong, but obviously we won't agree on
>that).
I respectfully disagree -- I think Cingular is clear (in the Service
Agreement, feature list, website, and Customer Care) about what feature
is needed for "tethering" a computer to a mobile device, your own
confusion notwithstanding. (And your nasty crack only serves to
diminish what you have to say.)
>I think you have to account for a certain level of abstraction for the
>common user.... Why do I care if technically the phone is a isn't doing
>the exact same thing as "real" modem, why do I care if it's virtual?
>It's a case where you're technically acurate, but in detailing that
>you're missing the entire point....
>
>To the user who doesn't wish to know to know all the technical details
>and just wants to make the damn thing work the reality as painted in
>the user manual and listed as an advertised feature is that the device
>can be "used as a modem" virtual or not has no relivance, the technical
>jargon of how it behaves as a modem (virtual modem) has little
>relivance....
This isn't a technical issue -- this is an issue of having the correct
feature on the account.
>A user shouldn't be expected to go search Wikipedia to find support
>answers...
A user with the correct feature doesn't have to.
[color=darkred]
>John Navas wrote:
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| John Navas 2006-08-13, 12:33 pm |
| On 12 Aug 2006 22:29:17 -0700, Jeremy.Deats@gmail.com wrote in
<1155446956.983083.266360@i3g2000cwc.googlegroups.com>:
>
>Oh but I am paying for it.... You can find a link to the Cingular 2125
>Users Manual on the HTC website (link from Cingular, HTC is the parent
>vendor, the device is Cingular branded and (suppose to be) supported by
>Cingular). In this manual there is a section on "using the Cingular
>2125 as a modem". You may fully understand that over a GSM network a
>mobile phone can't be a modem, yada, yada.... Point is it is being
>advertised that way and in the manul in fact it states you can use the
>modem over EDGE network. This is a fact.
You can use it as a "modem" _if_ you have the right service feature.
Nowhere in MEdia Net pages or documentation does it say you can use that
_feature_ with a "tethered" or "modem" connection, as is made clear in:
<http://onlinestorez.cingular.com/ce...paid
#cn2>
direct link from <https://www.cingular.com/media/media_net_purchase>.
You did read the Service Agreement -- right?
Instead of MEdia Net, the relevant webpage ("Data Plans: For modems and
PDAs") is <https://www.cingular.com/sbusiness/data_connect>. I think
the information there is quite clear.
Bottom line: You're not paying for it ("tethered" or "modem" support)
unless you have a Laptop DataConnect package.
>Another fact is Cingular was unable to provide support for the modem or
>their service. I talked to the PDA data connectivity department, after
>talking to the MediaNet department... they were all equally clueless,
>but tried to be helpful ans were all very nice.. again it's not there
>fault the information isn't available to them....
With a SmartPhone Connect package you're entitled only to support for
smart phone connections, not "tethered" or "modem" connections.
>I think it's sad a user (or group of end users) has to build a
>Wikipedia page to compensate for knowledge a cell provider.should be
>providing.....You may disagree, but that's my opinion and I'm entitled
>to it.
Fair enough. I do disagree. I think Cingular does a good job of
support for those using the service as intended. The FAQ is primarily
for those with other needs or requirements.
[color=darkred]
>John Navas wrote:
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| John Navas 2006-08-13, 12:33 pm |
| On 13 Aug 2006 08:37:19 -0700, Jeremy.Deats@gmail.com wrote in
<1155483439.913607.273150@i3g2000cwc.googlegroups.com>:
>[SNIP]
No offense, and with all due respect, but it sounds to me like you
thought you could beat the system, and are pissed that Cingular wouldn't
help you do that. Had you stuck to what Cingular actually supports you
probably wouldn't have had a problem other than paying more for the
service. When you go outside what's supported then you're on your own
and really don't have a valid complaint (IMnsHO at least).
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| DecaturTxCowboy 2006-08-13, 12:33 pm |
| John Navas wrote:
> On Sun, 13 Aug 2006 08:17:13 GMT, DecaturTxCowboy <nono@no.no> wrote in
> <deBDg.12150$gY6.6259@newssvr11.news.prodigy.com>:
>
>
> Actually "Dial-up"
Actually, no...its installed as a modem and called a Dial-up Connection.
>
> Actually "LAN or High-Speed Internet"
Actually, no...on my laptop its called a Network Connection.
| |
| DecaturTxCowboy 2006-08-13, 12:33 pm |
| Jeremy.Deats@gmail.com wrote:
> As I said, I've dialed into my AOL account using a local AOL access
> number.... so if you believe it can't do that, you are mistaken the
> Cingular 2125 can and I've successfully done it.. there is no land line
> involved, the phone doesn't have a land line jack so no... technically
> it's not a "modem" in the way you describe.. but the manufacturer
> includes a "modem driver" on the device it's called "ModemLink".
Ok, I will admit...you may have more capability with the 2125 than I
realized. From what you are describing, it certainly would appear that
it has an actual modem.
John Navas wrote:
> No offense, and with all due respect, but it sounds to me like you
> thought you could beat the system, and are pissed that Cingular
wouldn't
> help you do that.
Notice that Navas isn't responding to your actual modem ability and
admitting it just might be able to do that, rather demonize you.
Besides, I can see where the ability to directly modem into any number
you want has specific unique advantages and has nothing to do with
"beating the system". But since Navas is not a communications
professional, explaining the advantage would be a fruitloops effort.
| |
|
|
| John Navas 2006-08-13, 12:33 pm |
| On Sun, 13 Aug 2006 16:56:41 GMT, DecaturTxCowboy <nono@no.no> wrote in
<dRIDg.6607$1f6.3500@newssvr27.news.prodigy.net>:
>Jeremy.Deats@gmail.com wrote:
>
>Ok, I will admit...you may have more capability with the 2125 than I
>realized. From what you are describing, it certainly would appear that
>it has an actual modem.
It doesn't, any more than any other GSM mobile device. A GSM phone has
no real dialup modem, just a sort of virtual modem which makes a
connection to a carrier's IWU (Inter Working Unit), located in some
service center. The IWU has the actual modem that can make analog data
calls and/or fax calls over the PSTN (public switched telephone
network). If the carrier doesn't provide an IWU, or if your account
isn't provisioned for CSD (Circuit Switched Data), then a GSM phone
cannot make data and/or fax calls. If your account is provisioned for
CSD, then all you need is to install the phone as a modem with Windows
Dial-Up Networking.
A regular dialup modem cannot be made to work over a GSM voice channel
because of the audio compression used in the GSM voice channel.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
|
|
| Jeremy.Deats@gmail.com 2006-08-13, 10:33 pm |
| Guys.... If you go to www.cingular.com and go to Support for Devices
link (from there drop down menus on the website) you can locate the
support page for the Cingular 2125. On that page you'll find a link to
the users manual for the 2125; it's a PDF file, open it.
Browse to page 63, this is what it says in the manual.
"With ModemLink you can use your phone as an external modem for another
device such as a PDA or notebook computer."
That's what the manual says, you can read it for yourselfs and I think
it closes the case on that issue.... I don't know the technical details
of how the 2125 makes this possible, I don't care... you may; great.
What I do care about is the fact the Cingular failed to provide support
on the issue... I was asking the correct question. I asked it two ways.
The first I've already stated, the second time I talked with their
support I said "I need help using my 2125 over USB to connect my laptop
to the Internet", in both cases they couldn't help me.... I talked with
their MedaNET support department as well as their PDA data connectivity
support.... both friendly, but ignorant.
Cingular failed to provide support...
I also have about three hours in total of my time lost on Friday on the
phone with them and was unable to use the device at a critical time as
a modem at a time when I needed the device for business use.... I
believe they were negligent in providing reasonable support which they
are obliganted to as they are 1. the device vendor and 2. my servive
provider under contract.
I'm not trying to "bust the system", however I think all to often,
corporations leverage their size to escape due prosectuion buy making
the consumer feel they are too small to win... I'm not one of those
people. If my attorney thinks the case is plausible it will probably
only take a letter from him to get a reasonable settlement....
You may think I'm being unrealistic, I think we should all expect a
certain level of support from any service provider and should seek
legal action when that's not rendered.
DecaturTxCowboy wrote:
> Jeremy.Deats@gmail.com wrote:
>
> Ok, I will admit...you may have more capability with the 2125 than I
> realized. From what you are describing, it certainly would appear that
> it has an actual modem.
>
>
> John Navas wrote:
> wouldn't
>
> Notice that Navas isn't responding to your actual modem ability and
> admitting it just might be able to do that, rather demonize you.
>
> Besides, I can see where the ability to directly modem into any number
> you want has specific unique advantages and has nothing to do with
> "beating the system". But since Navas is not a communications
> professional, explaining the advantage would be a fruitloops effort.
| |
| Jeremy.Deats@gmail.com 2006-08-13, 10:33 pm |
| This is a follow up to my post regarding the steps needed... First, I
forgot to mention that you will need to use
+CGDCONT=1,"IP","WAP.CINGULAR"
As the initialization string when you configure the HTC Modem driver,
if you don't add this it won't work.... and this is not in the User
Manual.
Also, you may find that you get a
"777 - The connection attempt failed because the modem (or other
connecting device) on the remote computer is out of order."
Error message on your PC when you try to connect. If you do, here are
some steps that have worked for me.
1. Disconnect the phone from the USB cable and power it down.
2. Make sure ActiveSync isn't "active". To do this, go into ActiveSync
Connection Settings and uncheck the box "Open ActiveSync whem my device
connects".
3. Power on the phone, let it boot up then connect it via USB to the
laptop
4. Follow the previously stated instructions on how to Activate
ModemLink on the device, you're good to go.
Jeremy.Deats@gmail.com wrote:[color=darkred
]
> Found the answer to my problem and wanted to post it for anyone else
> having this problem.....
>
> I'm providing detailed steps, because I know how frustrating it can be
> not knowing if you have done everything properly.... and Cingular
> support was very unhelpful on this subject. I spoke with them twice
> and neither support rep could even tell me if I needed to activate
> something on the phone to enable it as a modem. The owners manual for
> the 2125 (which doesn't actually come with the phone, but has to be
> downloaded) states that you "may not need a username and password", in
> fact you do need a username and password and in my two support calls, I
> was transfered a total of four times and none of support staff I spoke
> with had a clue what I was talking about when I mentioned using the
> *99# "number" to dial-in. One support rep even told me "I don't think
> you can use the phone to do that without bluetooth".
>
> This works if you have Cingular's Unlimited SmartPhone data connect
> plan and a Cingular 2125 phone (probably also works with Audiovox
> SMT5600 since the two are using very similar OS firmware). To use the
> Cingular 2125 as a modem over USB. Using bluetooth instead of USB
> cable, these steps work.
>
> 1. Install the HTC USB modem driver supplied with the phone (it's on
> the getting started CD)
>
> 2. On the phone, "click" Start, More, More browse untill you find the
> Accessories folder, click on that folder and you'll find Calculator,
> Download Agrent, ModemLink, etc... "click" on ModemLink
>
> 3. Plug the phone into the USB cable, connect it to the laptop
>
> 4. Let ActiveSync finish, then close it.
>
> 5. On the ModemLink properties screen, make sure for Connection: USB is
> selected (IrCOMM is default), baud rate will be greyed out and default
> to unused (ok), For access point name enter: wap.cingular. When all
> settings are correct, select Activate
>
> 4. On the PC, go to Control Panel, Network Connections and create a new
> network connection. A connection "wizard" will pop up. The wizard will
> be a set of steps, each step providing a Next button. The steps using
> Windows XP or XP with Service Pack 2 are as follows:
>
> For Step 1: Connect to Internet
> For Step 2: Set up my connection manually
> For Step 3: Connect using a dial-up modem
> For Step 4: Enter "Cingular" for ISP name (any name will actually work)
> For Step 5: Enter *99# for the phone number
> For Step 6: Enter WAP@CINGULARGPRS.COM for username and CINGULAR1 as
> the password
>
> 5. You're all set, you can right-click on the new connection icon and
> select "Connect" it will dial... you should then get a dialog box on
> your laptop screen stating "registering...".
>
> 6. When you're ready to stop. On the laptop, right-click on the
> connection icon and select "Disconnect". Then on the phone you'll need
> to navigate back tot he ModemLink properties and select Deactivate.
>
> All steps above steps will work with a desktop computer as well. I
> state laptop, because most people will be using the phone in the way,
> with a laptop.
>
>
> Jeremy.Deats@gmail.com wrote:
| |
| John Navas 2006-08-13, 10:33 pm |
| On Sun, 13 Aug 2006 22:40:33 GMT, DecaturTxCowboy <nono@no.no> wrote in
<BTNDg.5129$%j7.389@newssvr29.news.prodigy.net>:
>John Navas wrote:
>
>Your pictures are not the same of what I see on my laptop, therefore you
>are NOT 100% correct.
They are 100% correct for me. I didn't say they are 100% correct for
you. You apparently live in a different universe from the rest of us.
;)
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| Jeremy.Deats@gmail.com 2006-08-13, 10:33 pm |
| John,
First John, you are incorrect because the device can work as a modem,
after I got past my support issue this has been proven... You've spent
quite a bit of time debating this issue, so I encourage you to take a
look at the Cingular 2125 Users Manual where you will see that the
device not only can be used as Modem to connect via EDGE but also to
any dial-up ISP.... This is stated in the user manual and once you
figure it out, it works fine with Cingular's Unlimited SmartPhone data
connect package (which cost a very reasonable $20/month). You don't
need any other service and in fact this service covers it just fine...
which also means Cingular should support it without hassel.
I think you need to read up on Microsoft SmartPhone Mobile 5.0 which is
the "OS" firmware inside the Cingular 2125 SmartPhone as well as the
Cingular 8125 PDA/Phone. The Cingular 8125 is the most advance
Phone/PDA hybrid Cingular offers, the 2125 is a close second.
I won't debate what you're saying may have been true at one time, but
aparently with these devices that is not the case.
John Navas wrote:
> On 12 Aug 2006 22:29:17 -0700, Jeremy.Deats@gmail.com wrote in
> <1155446956.983083.266360@i3g2000cwc.googlegroups.com>:
>
>
> You can use it as a "modem" _if_ you have the right service feature.
>
> Nowhere in MEdia Net pages or documentation does it say you can use that
> _feature_ with a "tethered" or "modem" connection, as is made clear in:
> <http://onlinestorez.cingular.com/ce.../legal/pop-pla=
nterms.jsp? q_planterms=3Dpostpa
id#cn2>
> direct link from <https://www.cingular.com/media/media_net_purchase>.
> You did read the Service Agreement -- right?
>
> Instead of MEdia Net, the relevant webpage ("Data Plans: For modems and
> PDAs") is <https://www.cingular.com/sbusiness/data_connect>. I think
> the information there is quite clear.
>
> Bottom line: You're not paying for it ("tethered" or "modem" support)
> unless you have a Laptop DataConnect package.
>
>
> With a SmartPhone Connect package you're entitled only to support for
> smart phone connections, not "tethered" or "modem" connections.
>
>
> Fair enough. I do disagree. I think Cingular does a good job of
> support for those using the service as intended. The FAQ is primarily
> for those with other needs or requirements.
>
to[color=darkred]
I[color=darkred]
op[color=darkred]
ly[color=darkred]
planterms.jsp? q_planterms=3Dpostpa
id#cn2>[color=darkred]
er[color=darkred]
ss[color=darkred]
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| DecaturTxCowboy 2006-08-13, 10:33 pm |
| John Navas wrote:
> On Sun, 13 Aug 2006 22:40:33 GMT, DecaturTxCowboy <nono@no.no> wrote in
> <BTNDg.5129$%j7.389@newssvr29.news.prodigy.net>:
>
>
> They are 100% correct for me. I didn't say they are 100% correct for
> you. You apparently live in a different universe from the rest of us.
I never said they were incorrect for you, I merely said they were
incorrect for me, in my understanding that you implied your pictures
should have been the same for everyone.
Not all systems are the same - different builds for OEM releases. If you
do not know this, you have less computer experience than a 9th grader.
My HP laptop renders XP different than my Compaq laptop.
| |
| DecaturTxCowboy 2006-08-13, 10:33 pm |
| DecaturTxCowboy wrote:
Is is my imagination or does Navas really believe that everything he
Gooogles is the absolute truth that is supposed to apply to everyone and
if you don't agree with what he thinks or cites, you have got to be in
the wrong.
| |
| John Navas 2006-08-13, 10:33 pm |
| On Mon, 14 Aug 2006 01:29:32 GMT, DecaturTxCowboy <nono@no.no> wrote in
<0mQDg.8024$kO3.2296@newssvr12.news.prodigy.com>:
>John Navas wrote:
>
>I never said they were incorrect for you, I merely said they were
>incorrect for me, in my understanding that you implied your pictures
>should have been the same for everyone.
Nope. That was your unwarranted assumption.
>[SNIP childish insults]
Let me guess ... you're eight?
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| John Navas 2006-08-13, 10:33 pm |
| On 13 Aug 2006 15:42:05 -0700, Jeremy.Deats@gmail.com wrote in
<1155508925.463429.7810@p79g2000cwp.googlegroups.com>:
>Guys.... If you go to www.cingular.com and go to Support for Devices
>link (from there drop down menus on the website) you can locate the
>support page for the Cingular 2125. On that page you'll find a link to
>the users manual for the 2125; it's a PDF file, open it.
>
>Browse to page 63, this is what it says in the manual.
>
>"With ModemLink you can use your phone as an external modem for another
>device such as a PDA or notebook computer."
>
>That's what the manual says, you can read it for yourselfs and I think
>it closes the case on that issue....
I disagree -- all it says is that the phone is able to do that. You
also need the necessary service from the carrier. Kind of like buying a
car that takes regular gas. Gas isn't included -- you have to buy that
separately.
>I don't know the technical details
>of how the 2125 makes this possible, I don't care... you may; great.
It's not technical -- it's the service -- and burying your head in the
sand isn't going to help, or make your case any more persuasive.
>What I do care about is the fact the Cingular failed to provide support
>on the issue...
Because you didn't buy the necessary service. Ford won't help either
when you run out of gas.
>... I
>believe they were negligent in providing reasonable support which they
>are obliganted to as they are 1. the device vendor and 2. my servive
>provider under contract.
You have no such service or contract.
>I'm not trying to "bust the system",
Then why aren't you signing up for the correct service?
>however I think all to often,
>corporations leverage their size to escape due prosectuion buy making
>the consumer feel they are too small to win... I'm not one of those
>people. If my attorney thinks the case is plausible it will probably
>only take a letter from him to get a reasonable settlement....
LOL
>You may think I'm being unrealistic,
I do.
>I think we should all expect a
>certain level of support from any service provider and should seek
>legal action when that's not rendered.
You're not paying for the support you're demanding, so you have no case
(IMnsHO at least).
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| Jeremy.Deats@gmail.com 2006-08-13, 10:33 pm |
| See in-line
John Navas wrote:
>
> I disagree -- all it says is that the phone is able to do that. You
> also need the necessary service from the carrier.
>From Cingular, there are only two types of data connect services
offered for Microsoft SmartPhone devices... One is a limited data
connect for $10/month the other is unlimited.... Aside for the time
restriction before minute-to-minute billing starts, there is no
difference between the services.... So the neccessary service from the
carrier in this case is Cingular's SmartPhone Unlimited data connect
-or- SmartPhone limited. I added the SmartPhone unlimited to my plan
prior to the support class....
> Kind of like buying a
> car that takes regular gas. Gas isn't included -- you have to buy that
> separately.
>
Sorry, I have to start the name calling now... Look Moron, The phone is
Cingular branded, it's designed to work with Cingular's network....
It's a GSM, the manual in question is a Cingular product manual, that
references Cingular dial-up codes.
To go with your analogy, it would be as if Exxon also manufactured cars
(or subcontracted their manufacturing if you want to look at HTC as the
true vendor, regardless the manual is Cingular branded). It would be as
if Exxon made a car that could not use their gas.
>...
>
> I do.
>
>
> You're not paying for the support you're demanding, so you have no case
> (IMnsHO at least).
>
Wrong again... I purchased the phone from Cingular, it's Cingular
branded... Who the XXXX else do you think is going to support it? HTC
manufactured the phone, in Asia it also goes by HTC Faraday, not in the
US. In the US HTC does not provide support for the phone... Cingular
does. Cingular is the US vendor for this phone..... Cingular is also
required to provide support for the service you are paying for
monthly.....
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| DecaturTxCowboy 2006-08-13, 10:33 pm |
| Now see, here's where you're making your mistake. you are adding too
many variables to the argument which only leaves more room for Navas to
back pedal.
I think you pretty much had the last word *on that it works* when you
said you can dial up AOL's number and connect.
| |
| Jeremy.Deats@gmail.com 2006-08-13, 10:33 pm |
| You need to educate yourself on Cingular's data connect plans....
http://onlinestorez.cingular.com/ce...atid=2206800007
Yeah, I see the little link that says "Laptop connect", guess what...
that doesn't apply to SmartPhone devices.... This was one of the
factors that helped in my decision to purchase a SmartPhone over
another model.
For those following along... Since I figured it out (with no help to
Cingular support) the Cingular 2125 and the 8125 can be used to link a
laptop to the web via USB or Bluetooth with no additional charges,
except for the Cingular SmartPhone Unlimited data plan... Just like
their phone support, their website does a pretty piss poor job
explaining what you will and wil not need with your new device, but
this is all.
John, it's seems to me that you have had no clue what you've been
talking about from the start of this thread. I originally came to this
ng to find answers... Combing some of the information already provided
I found a solution and posted that for others... I also posted my
rightful frustration at Cingular for not providing support for their
product (the phone) and their service (in this case SmartPhone
unlimited data connect)... I feel your replies have only served to
confuse users who might otherwise find this thread useful and I don't
understand your motivation.... I apologize for calling you a moron, but
I have a short fuse and you've really managed to get under my skin (if
that was your aim, good for you).
I think you are trying to be good-willed, you just seem uninformed.
This thread is done.
John Navas wrote:
> On 13 Aug 2006 15:42:05 -0700, Jeremy.Deats@gmail.com wrote in
> <1155508925.463429.7810@p79g2000cwp.googlegroups.com>:
>
>
> I disagree -- all it says is that the phone is able to do that. You
> also need the necessary service from the carrier. Kind of like buying a
> car that takes regular gas. Gas isn't included -- you have to buy that
> separately.
>
>
> It's not technical -- it's the service -- and burying your head in the
> sand isn't going to help, or make your case any more persuasive.
>
>
> Because you didn't buy the necessary service. Ford won't help either
> when you run out of gas.
>
>
> You have no such service or contract.
>
>
> Then why aren't you signing up for the correct service?
>
>
> LOL
>
>
> I do.
>
>
> You're not paying for the support you're demanding, so you have no case
> (IMnsHO at least).
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| Jeremy.Deats@gmail.com 2006-08-14, 4:33 am |
| John seems good-willed just unfortunately misinformed..... I did come
here to get in an argument, I came here to find a solution... I found
one and posted the response....
John incorrectly assumed (and stated as fact) that I was not asking
Cingular the right question and that Cingular wasn't responsible to
provide me with support for a service I wasn't paying for.... When in
fact I was and John just had no clue about what was all covered under
the SmartPhone data connect... To be fair how could he, the Cingular
website does a poor job of explaining.
John also lashed out for my demand for Cingular to support the phone
(their phone in this case) and for my venting over Cingular not being
able to provide support for a service he claimed I wasn't paying
for....
I don't fly off the handle easy.... I don't go trying to pick a fight
with big corporations... However, I'm not afraid to threaten a lawsuit
when there is a case. When justified I seek compensation for damamges
due and I have never lost a battle (have once twice before, once with
the power company when they wrongfully shut off my power, I've never
had to have one go to court either, they always settle when they know
they're made a mistake and in this case I really think they have.
The problem may have been that I got two support staff who were just
not qualified, maybe it was my unlucky night... Regardless, I paid for
the phone (around $280 out of pocket) technical support is included
with the phone, this is stated in the QuickStart guide... I've been a
Cingular customer for years.... the day before I purchased the phone, I
added the SmartPhone unlimited data connect to the phone and it was
explained to me that this covered laptop internet connectivity by the
sells rep.... He was right, but Cingular failed to provide support for
this service.
I don't understand why John seems to be defending Cingular and
attacking me. I've only lashed back at him because he's providing
incorrect information.
DecaturTxCowboy wrote:
> Now see, here's where you're making your mistake. you are adding too
> many variables to the argument which only leaves more room for Navas to
> back pedal.
>
> I think you pretty much had the last word *on that it works* when you
> said you can dial up AOL's number and connect.
| |
| DecaturTxCowboy 2006-08-14, 4:33 am |
| Jeremy.Deats@gmail.com wrote:
> John, it's seems to me that you have had no clue what you've been
> talking about from the start of this thread.
[GASP] What was your first clue?
> I feel your replies have only served to
> confuse users who might otherwise find this thread useful
Its called offering information that is so vague, it allows for back
pedaling.
> and I don't understand your motivation
None of us do.
| |
| Todd Allcock 2006-08-14, 4:33 am |
| At 13 Aug 2006 17:55:40 -0700 Jeremy.Deats@gmail.com wrote:
> John,
>
> First John, you are incorrect because the device can work as a modem,
> after I got past my support issue this has been proven..
Yes and no- your 2125 can work as a modem in one of two ways- either in
GPRS (EDGE) with Cingular's data network or CSD ("dial-up" like when you
log on AOL or a third-party ISP).
To use GPRS, you obviously need a data plan (or pay by the kb) to use
Cingular's network.
To use it with AOL/other ISPs via CSD, you need Cingular's "help" (see
below)...
> You've spent
> quite a bit of time debating this issue, so I encourage you to take a
> look at the Cingular 2125 Users Manual where you will see that the
> device not only can be used as Modem to connect via EDGE but also to
> any dial-up ISP....
Yes and no... John is actually right here as well. The phone doesn't
actually have a modem per se- to use the phone as a dial-up modem, it
sends and receives data packets to/from your cellular carrier who uses a
standard modem at their facilities to make the actual modem connection
for you. In other words, the carrier must be a willing participant in
the connection, or there will be no actual analog modem at the carrier's
"HQ" for you to connect with. Not all carriers support CSD connections-
for example, in the days before Cingular bought AT&T Wireless, AT&T's GSM
service did NOT allow CSD connections- they wanted you using their
"mLife" GPRS service at $10-20/MB and not your own ISP with your free
nights and weekends. You could "dial" your built-in modem until you were
the AT&T logo's shade of blue in the face and it would never connect to
AOL or any other ISP.
> This is stated in the user manual and once you
> figure it out, it works fine with Cingular's Unlimited SmartPhone data
> connect package (which cost a very reasonable $20/month)
What works with data connect? Your dial-up ISP or Cingular GPRS/EDGE?
In theory, CSD should work without a GPRS data package if Cingular
provisions it correctly on your account. CSD uses airtime ("voice"
minutes), not data connection charges for billing, and connects at a
comparitively pathetic 9.6k or 14.4kbps (I forget which Cingular uses- in
the old TDMA days it was 14.4k, T-Mobile, my current GSM provider uses
9.6k CSD.)
You certainly are not "dialing" AOL or another third-party ISP at EDGE
speeds. (Although your tethered laptop might report a high connection
speed because it may report the speed the laptop is connected to the
2125, not the speed the 2125 is connected to your ISP. My laptop tells me,
for example, I'm connected at 230k when I connect my phone but any
speedtest site will show a 7-8k throughput on a CSD connection, and about
60-90k on EDGE.
> You don't
> need any other service and in fact this service covers it just fine...
> which also means Cingular should support it without hassel.
>
No, in fact, IIRC, Cingular reserves the right to cancel your smartphone
plan if you use it in GPRS mode for tethering, and, before you ask, yes,
they can tell if you tether...
They shouldn't bother you if you tether in CSD mode- they're your
minutes you're burning anyway, and at 9.6-14.4k no one's going to use it
for very long before giving up in frustration anyway!
> I think you need to read up on Microsoft SmartPhone Mobile 5.0 which is
> the "OS" firmware inside the Cingular 2125 SmartPhone as well as the
> Cingular 8125 PDA/Phone.
I have a T-Mobile MDA, which, like the 8125, is a rebranded HTC Wizard.
I've been using Windows Mobile devices on cellular systems ever since I
tethered my Casio E-115 Pocket PC to a Nokia 7160 on Cingular's TDMA
network six years ago.
> The Cingular 8125 is the most advance
> Phone/PDA hybrid Cingular offers, the 2125 is a close second.
>
Sadly, both are hampered by the WM 5.0 OS, a big performance downgrade
from WM2003, but that's a topic for a different thread! ;-)
> I won't debate what you're saying may have been true at one time, but
> aparently with these devices that is not the case.
No, John is completely correct. Other than the addition of enhanced GPRS
(EDGE), the 8125 has no magical modem connection properties that
Cingular's earlier HP 6325, Audiovox SMT5600, or even AT&T's old SX-56 or
Audiovox 4100 PDAs had. (Ironically both AT&T devices had "built-in
modems" just like the 2125 that couldn't connect dial-up ISPs when on
AT&T's own network because of the lack of CSD support!)
If you use your 2125 with a carrier that doesn't support CSD, like some
of the smaller GSM roaming partners Cingular uses, it will lose it's
"built-in modem" immediately.
The "modem" is, in cellphone parlance, a "carrier dependent feature."
The "modem" in my MDA has stopped working in parts of Kansas and Nebraska
for example, when I've roamed on rural carriers. (Interstingly, in some
parts of Nebraska I've had to manually select one roaming company over
another, because one supported CSD calls and the other did not. If the
modem in my MDA actually was a true feature of the MDA, it wouldn't work
with some carrier's service and refuse to work on others.
Another example, while T-Mobile supports (allows) CSD calls on most
accounts, they do not support faxing, so even though my MDA's "modem"
supports faxing, it will not send or receive fax calls on T-Mobile
(unless I subscribe to T-Mobile's "business CSD" service at $9.99/month).
If my MDA had this faxing ability 100% "built-in" on it's own, it should
work period. Heck, I used to be able to faxes through my ancient Nokia
7160 TDMA phone because Cingular allowed such calls (in exchange for an
extra $3.99/month!)
Pardon any typos in this post- I'm sending it via my MDA and it's hard
to proof a post this size on a tiny screen!
--
Posted via a free Usenet account from http://www.teranews.com
| |
| Jud Hardcastle 2006-08-14, 4:33 am |
| In article <1155483439.913607.273150@i3g2000cwc.googlegroups.com>,
Jeremy.Deats@gmail.com says...
>
> It can be used as a modem to dial into any dial-up ISP.... I've tried
> my AOL account using a local number... From an end users perspective it
> works in exactly the same way as a modem in that it allows you to dial
> into ISP that are accessible though land line dial ups.... The
> technicals details of how that's done over GSM network are beyond what
> the average end user needs to know.
>
Whoa stop backup. If you can dial using a real phone number into a real
modem it means SmartPhone Connect has routed the call thru Cingular's
IWU--in other words: it means ***CSD IS INCLUDED IN SMARTPHONE
CONNECT***. Some have sworn it's included in MediaNet and some have
argued it wasn't.
Did you notice if those AOL calls were VERY SLOW, as in 9600 to 14400.
They should have been. And they most likely came out of your minutes
not out of the GPRS bitbucket.
Makes me think that the ones that said CSD is included with MediaNet
were correct all along. I'm tempted to try one of them--but I'd have to
delete CSD to be sure--and as much hassle I had getting it set up the
last time I'm not sure it's worth it.
--
Jud
Dallas TX USA
| |
| John Navas 2006-08-14, 4:33 am |
| On 13 Aug 2006 19:54:16 -0700, Jeremy.Deats@gmail.com wrote in
<1155524056.242454.219920@m73g2000cwd.googlegroups.com>:
>John Navas wrote:
>
>From Cingular, there are only two types of data connect services
>offered for Microsoft SmartPhone devices... One is a limited data
>connect for $10/month the other is unlimited.... [SNIP]
There are actually 4 SmartPhone packages listed at
<http://cingular.com/sbusiness/data_connect>, and they are intended for
phone use only. LaptopConnect is intended for "tethered" use. Clearly
stated.
>
>Sorry, I have to start the name calling now... Look Moron, [SNIP]
End of "discussion." Think/say whatever you want -- I no longer care.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| John Navas 2006-08-14, 4:33 am |
| On Mon, 14 Aug 2006 04:48:45 GMT, Jud Hardcastle
< I5i5changethistodash
5rbo@xemaps.com> wrote in
<MPG. 1f49bc9b969abe3f9899
87@news.dallas.sbcglobal.net>:
>In article <1155483439.913607.273150@i3g2000cwc.googlegroups.com>,
>Jeremy.Deats@gmail.com says...
>Whoa stop backup. If you can dial using a real phone number into a real
>modem it means SmartPhone Connect has routed the call thru Cingular's
>IWU--in other words: it means ***CSD IS INCLUDED IN SMARTPHONE
>CONNECT***. Some have sworn it's included in MediaNet and some have
>argued it wasn't.
>
>Did you notice if those AOL calls were VERY SLOW, as in 9600 to 14400.
>They should have been. And they most likely came out of your minutes
>not out of the GPRS bitbucket.
>
>Makes me think that the ones that said CSD is included with MediaNet
>were correct all along. I'm tempted to try one of them--but I'd have to
>delete CSD to be sure--and as much hassle I had getting it set up the
>last time I'm not sure it's worth it.
I'm pretty sure that CSD is no longer included in MEdia Net -- it used
to work for me, but disappeared from my account some time ago.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| John Navas 2006-08-14, 4:33 am |
| On Mon, 14 Aug 2006 04:48:45 GMT, Jud Hardcastle
< I5i5changethistodash
5rbo@xemaps.com> wrote in
<MPG. 1f49bc9b969abe3f9899
87@news.dallas.sbcglobal.net>:
>In article <1155483439.913607.273150@i3g2000cwc.googlegroups.com>,
>Jeremy.Deats@gmail.com says...
>Whoa stop backup. If you can dial using a real phone number into a real
>modem it means SmartPhone Connect has routed the call thru Cingular's
>IWU--in other words: it means ***CSD IS INCLUDED IN SMARTPHONE
>CONNECT***. Some have sworn it's included in MediaNet and some have
>argued it wasn't.
>
>Did you notice if those AOL calls were VERY SLOW, as in 9600 to 14400.
>They should have been. And they most likely came out of your minutes
>not out of the GPRS bitbucket.
>
>Makes me think that the ones that said CSD is included with MediaNet
>were correct all along. I'm tempted to try one of them--but I'd have to
>delete CSD to be sure--and as much hassle I had getting it set up the
>last time I'm not sure it's worth it.
p.s. SmartPhone Connect appears to be a form of DataConnect, not MEdia
Net.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
| |
| Jeremy.Deats@gmail.com 2006-08-14, 4:33 am |
| Thanks for the lengthy reply.... I haven't gotten my bill yet.... i
haven't been disconnected yet either..... Two people in this newsgroup
(yourself and John) say that the provider will terminate the service if
they catch you using the device in this way.....
Only problem with that is, it's in the manual..... If you go to
www.cingular.com and download the product manual (which has Cingular's
logo on it) detailed instructions for connecting to their network in
this way are included.
To be fair, they leave out the username and password... and it states
"you may not need a username and password", which may mean Cingular
needs to set something else up.
The problem with that reasoning is that the username and passwords
everyone is using are widely available in this ng... on cingular's
message boards. They've been out there for a while, Cingular could
easily change them.... Granted, they could also charge you for the
minutes or terminate your account altogeather.
Sadest part is no from Cingular will give you a solid answer.... So
I'll just keep rolling those device.
Also Scoble blogged on it using the device in this way though
Cingular.. You probably don't know who this guy is, he a well known in
desktop and web Software Engineering circles, one of the former
big-shots at Microsoft, here's the link.
http://scobleizer.wordpress.com/200...phone-as-modem/
I don't see any talk of people being terminated..... and if it weren't
legit, Scoble wouldn't have blogged on it, he has a certain level of
integrity to uphold at least in his blog (don't know him
personally)....
Cingular won't confirm anything.... So I'm going to go with what's
provided in their product manual on this one, but won't argue with the
technicial information you've provided. I don't know if it's true or
not, it makes since it sounds like you know what you're talking about.
Todd Allcock wrote:
> At 13 Aug 2006 17:55:40 -0700 Jeremy.Deats@gmail.com wrote:
> Yes and no- your 2125 can work as a modem in one of two ways- either in
> GPRS (EDGE) with Cingular's data network or CSD ("dial-up" like when you
> log on AOL or a third-party ISP).
>
> To use GPRS, you obviously need a data plan (or pay by the kb) to use
> Cingular's network.
>
> To use it with AOL/other ISPs via CSD, you need Cingular's "help" (see
> below)...
>
>
> Yes and no... John is actually right here as well. The phone doesn't
> actually have a modem per se- to use the phone as a dial-up modem, it
> sends and receives data packets to/from your cellular carrier who uses a
> standard modem at their facilities to make the actual modem connection
> for you. In other words, the carrier must be a willing participant in
> the connection, or there will be no actual analog modem at the carrier's
> "HQ" for you to connect with. Not all carriers support CSD connections-
> for example, in the days before Cingular bought AT&T Wireless, AT&T's GSM
> service did NOT allow CSD connections- they wanted you using their
> "mLife" GPRS service at $10-20/MB and not your own ISP with your free
> nights and weekends. You could "dial" your built-in modem until you were
> the AT&T logo's shade of blue in the face and it would never connect to
> AOL or any other ISP.
>
> What works with data connect? Your dial-up ISP or Cingular GPRS/EDGE?
> In theory, CSD should work without a GPRS data package if Cingular
> provisions it correctly on your account. CSD uses airtime ("voice"
> minutes), not data connection charges for billing, and connects at a
> comparitively pathetic 9.6k or 14.4kbps (I forget which Cingular uses- in
> the old TDMA days it was 14.4k, T-Mobile, my current GSM provider uses
> 9.6k CSD.)
>
> You certainly are not "dialing" AOL or another third-party ISP at EDGE
> speeds. (Although your tethered laptop might report a high connection
> speed because it may report the speed the laptop is connected to the
> 2125, not the speed the 2125 is connected to your ISP. My laptop tells me,
> for example, I'm connected at 230k when I connect my phone but any
> speedtest site will show a 7-8k throughput on a CSD connection, and about
> 60-90k on EDGE.
>
> No, in fact, IIRC, Cingular reserves the right to cancel your smartphone
> plan if you use it in GPRS mode for tethering, and, before you ask, yes,
> they can tell if you tether...
> They shouldn't bother you if you tether in CSD mode- they're your
> minutes you're burning anyway, and at 9.6-14.4k no one's going to use it
> for very long before giving up in frustration anyway!
>
>
> I have a T-Mobile MDA, which, like the 8125, is a rebranded HTC Wizard.
> I've been using Windows Mobile devices on cellular systems ever since I
> tethered my Casio E-115 Pocket PC to a Nokia 7160 on Cingular's TDMA
> network six years ago.
>
> Sadly, both are hampered by the WM 5.0 OS, a big performance downgrade
> from WM2003, but that's a topic for a different thread! ;-)
>
>
> No, John is completely correct. Other than the addition of enhanced GPRS
> (EDGE), the 8125 has no magical modem connection properties that
> Cingular's earlier HP 6325, Audiovox SMT5600, or even AT&T's old SX-56 or
> Audiovox 4100 PDAs had. (Ironically both AT&T devices had "built-in
> modems" just like the 2125 that couldn't connect dial-up ISPs when on
> AT&T's own network because of the lack of CSD support!)
>
> If you use your 2125 with a carrier that doesn't support CSD, like some
> of the smaller GSM roaming partners Cingular uses, it will lose it's
> "built-in modem" immediately.
>
> The "modem" is, in cellphone parlance, a "carrier dependent feature."
> The "modem" in my MDA has stopped working in parts of Kansas and Nebraska
> for example, when I've roamed on rural carriers. (Interstingly, in some
> parts of Nebraska I've had to manually select one roaming company over
> another, because one supported CSD calls and the other did not. If the
> modem in my MDA actually was a true feature of the MDA, it wouldn't work
> with some carrier's service and refuse to work on others.
>
> Another example, while T-Mobile supports (allows) CSD calls on most
> accounts, they do not support faxing, so even though my MDA's "modem"
> supports faxing, it will not send or receive fax calls on T-Mobile
> (unless I subscribe to T-Mobile's "business CSD" service at $9.99/month).
> If my MDA had this faxing ability 100% "built-in" on it's own, it should
> work period. Heck, I used to be able to faxes through my ancient Nokia
> 7160 TDMA phone because Cingular allowed such calls (in exchange for an
> extra $3.99/month!)
>
> Pardon any typos in this post- I'm sending it via my MDA and it's hard
> to proof a post this size on a tiny screen!
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
| |
| Jeremy.Deats@gmail.com 2006-08-14, 4:33 am |
|
John, if you'll take another look on the link you have provided here,
scroll down you'll notice that under Blackberry there is a tethered
option, you'll also observe different pricing structures for each of
these devices...
There is no tethered option for SmartPhone devices and again, a sales
clerk at Cingular told me they were an exception to the rule... other
blog post on the Internet seem to imply this is true, some state you
stand to be billed by the download quality.
I do see that the pricing structure for laptop connect also says "or
tethered device".
But that brings the question of why there isn't a seperate item for it
under the "SmartPhones" group for tethering..... I believe the answer
is because you can use it in this way without paying for tethering
service.
Do you have a SmartPhone or know anyone personally who has had their
service terminated due to using a SmartPhone in this way? Be honest.
John Navas wrote:
> On 13 Aug 2006 19:54:16 -0700, Jeremy.Deats@gmail.com wrote in
> <1155524056.242454.219920@m73g2000cwd.googlegroups.com>:
>
>
>
> There are actually 4 SmartPhone packages listed at
> <http://cingular.com/sbusiness/data_connect>, and they are intended for
> phone use only. LaptopConnect is intended for "tethered" use. Clearly
> stated.
>
>
> End of "discussion." Think/say whatever you want -- I no longer care.
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
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"John Navas" < spamfilter0@navasgro
up.com> wrote in message
news:euvvd2p5kmu5fog
59juvm6sqe7pqr00l17@
4ax.com...
> On 13 Aug 2006 19:54:16 -0700, Jeremy.Deats@gmail.com wrote in
> <1155524056.242454.219920@m73g2000cwd.googlegroups.com>:
>
>
>
> There are actually 4 SmartPhone packages listed at
> <http://cingular.com/sbusiness/data_connect>, and they are intended for
> phone use only. LaptopConnect is intended for "tethered" use. Clearly
> stated.
>
>
> End of "discussion." Think/say whatever you want -- .
>
Transalation- Johnnie is taking his ball and going home. He doesn't want
to play anymore.
> I no longer care.
MAny of us have been saying the same thing about you.
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| Jud Hardcastle 2006-08-14, 10:33 am |
| In article <1155536067.074088.218270@i3g2000cwc.googlegroups.com>,
Jeremy.Deats@gmail.com says...
>
> But that brings the question of why there isn't a seperate item for it
> under the "SmartPhones" group for tethering..... I believe the answer
> is because you can use it in this way without paying for tethering
> service.
>
More likely is that the rate-setting group at Cingular lumped the 2125
in with the other smartphones without realizing it was even capable of
being tethered or capable of installing and running major applications.
You can bet it's a totally different group than the people doing the
guide/manuals etc. Smartphone to them means the older models like the
Audiovox 5600--were ANY of the pre-WM5 Smartphones tetherable? I suspect
the 2125 and other upcoming WM5SP models will get moved to the pda
category as soon as that dept at Cingular realizes what it is capable
of.
--
Jud
Dallas TX USA
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| dold@XReXXUsing.usenet.us.com 2006-08-14, 10:33 am |
| Jeremy.Deats@gmail.com wrote:
> "With ModemLink you can use your phone as an external modem for another
> device such as a PDA or notebook computer."
That would be the CSD dialup modem, that's an optional feature, that
someone suggests might be part of the Smartphone package, but you haven't
confirmed that.
> That's what the manual says, you can read it for yourselfs and I think
> it closes the case on that issue.... I don't know the technical details
> of how the 2125 makes this possible, I don't care... you may; great.
You don't care that what you are are calling a "modem" is two drastically
different functions.
Tethering to the internet is well known to work. Cingular is notably
ignorant in helping people hook this up, although sales people are happy to
sell the phones, MEdiaNet and cables to almost any phone user.
Actual dialing, like sending a fax, or connecting to some dialup modem, is
not well known to work. The features exist in the phone, and Cingular used
to happily support it. It doesn't seem to be readily available.
Can you fax? Can you cause your modem to dial a regular phone, like the
one in your home?
> Cingular failed to provide support...
They certainly have. For many people. some of whom post here and get
answers about tethering their device for internet access.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
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| John Navas 2006-08-14, 12:33 pm |
| On Mon, 14 Aug 2006 15:28:48 +0000 (UTC), dold@XReXXUsing.usenet.us.com
wrote in <ebq4rg$pq6$1@blue.rahul.net>:
>Tethering to the internet is well known to work. Cingular is notably
>ignorant in helping people hook this up, although sales people are happy to
>sell the phones, MEdiaNet and cables to almost any phone user.
I respectfully disagree. Cingular provides software (Connection
Manager) that makes it pretty much a no brainer _if_ you: (1) have a
supported mobile device; (2) have an appropriate DataConnect package;
and (3) use the Cingular software. I don't think Cingular is obligated
to support anything else. In addition, Cingular provides a wealth of
technical information as well as forums where support and help are
readily available.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/ Cingu...less_FA
Q>
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