Cingular cell phone service - Avoiding the 611 voice response system?

Author

Avoiding the 611 voice response system?

Bert Hyman

2007-05-14, 10:33 pm

I hate voice response systems.

Is there a way to coerce the 611 system to go to a "press 1 for this,
press 2 for that" mode instead?

--
Bert Hyman St. Paul, MN bert@iphouse.com

Todd Allcock

2007-05-14, 10:33 pm

At 14 May 2007 20:56:29 +0000 Bert Hyman wrote:
> I hate voice response systems.

As do I.

> Is there a way to coerce the 611 system to go to a "press 1 for this,
> press 2 for that" mode instead?

Not that I'm aware of. I just try to confuse them enough to send you to
a live operator. I treat it like a game- how few nonsense responses gets
me to a live operator...

"what can we help you with?"

" Supercalifragilistic
expialidocious!"

"I didn't understand your response... Please repeat..."

"Oomlaut!"

etc...

Juan Pablo

2007-05-16, 10:33 pm

On 14 May 2007 20:56:29 GMT, Bert Hyman <bert@iphouse.com>
wrote:

>I hate voice response systems.

Me, too!
>
>Is there a way to coerce the 611 system to go to a "press 1 for this,
>press 2 for that" mode instead?

I find that sometimes briefly pressing "Zero", or
"Zero-Zero" will get me past the robotic voice to a live
staffer.
BTW, that little technic also works for many other voice
response systems.
Hope that helps. ---Juan

Bert Hyman

2007-05-17, 10:33 am

jsps999(DELETE THIS SECTION)@yahoo.com (Juan Pablo) wrote in
news:9fgn43te24aapmi
ifl5uj65pe4ck8pcp18@
4ax.com:

> On 14 May 2007 20:56:29 GMT, Bert Hyman <bert@iphouse.com>
> wrote:
>
>
> Me, too!
>
> I find that sometimes briefly pressing "Zero", or
> "Zero-Zero" will get me past the robotic voice to a live
> staffer.

But I don't want to bother (or wait for) a human being; I'm perfectly
happy to use the automated system if I can navigate using keyins.

--
Bert Hyman | St. Paul, MN | bert@iphouse.com

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