Verizon wireless - Razr V3c warning: lock can be bypassed

Author

Razr V3c warning: lock can be bypassed

Ralph Alvy

2006-01-29, 11:48 pm

I recently reported this to Verizon, and they said it's a known problem with
their Razr. A user can bypass "lock on power off" by simply closing the
flip as soon as they hit the red power button, letting the device boot up
with the flip closed. This will bypass the unlock screen.

Mike S.

2006-01-30, 5:48 pm

In article <ylfDf.10023$Ix.6246@trnddc07>,
Ralph Alvy <ralvy@warpmail.net> wrote:
>I recently reported this to Verizon, and they said it's a known problem with
>their Razr. A user can bypass "lock on power off" by simply closing the
>flip as soon as they hit the red power button, letting the device boot up
>with the flip closed. This will bypass the unlock screen.

I tried this with my wife's V3c, and am sitting here, with the flip
closed, looking at "ENTER UNLOCK CODE" on the external LCD.

Ralph Alvy

2006-01-30, 5:48 pm

Mike S. wrote:

>
> In article <ylfDf.10023$Ix.6246@trnddc07>,
> Ralph Alvy <ralvy@warpmail.net> wrote:
>
> I tried this with my wife's V3c, and am sitting here, with the flip
> closed, looking at "ENTER UNLOCK CODE" on the external LCD.

Hmmm...odd. Verizon support told me others are complaining about the problem
I reported above, so they are forwarding this to Motorola. I wonder why
your wife's is working okay. They don't have a new software version, so
that can't be it.

Ralph Alvy

2006-01-30, 5:48 pm

Mike S. wrote:

>
> In article <ylfDf.10023$Ix.6246@trnddc07>,
> Ralph Alvy <ralvy@warpmail.net> wrote:
>
> I tried this with my wife's V3c, and am sitting here, with the flip
> closed, looking at "ENTER UNLOCK CODE" on the external LCD.

Okay, here's what seems to be the reproducible pattern. I have my phone
number entered into the Greeting field and the Home Screen Banner field
(these fields are found under Tools, Display). When I have that, then, when
the unit is turned off, hitting the power button and immediately closing
the flip, bypasses the unlock screen while the unit boots up with the flip
closed. However, erasing the Greeting data fixes this -- bootups with the
flip closed will then present the unlock screen.

Does this happen on your wife's Razr?

Mike S.

2006-01-30, 11:48 pm

In article <qqvDf.13822$Cf7.7586@trnddc06>,
Ralph Alvy <ralvy@warpmail.net> wrote:
>Mike S. wrote:
>
>
>Okay, here's what seems to be the reproducible pattern. I have my phone
>number entered into the Greeting field and the Home Screen Banner field
>(these fields are found under Tools, Display). When I have that, then, when
>the unit is turned off, hitting the power button and immediately closing
>the flip, bypasses the unlock screen while the unit boots up with the flip
>closed. However, erasing the Greeting data fixes this -- bootups with the
>flip closed will then present the unlock screen.
>
>Does this happen on your wife's Razr?

I set up her phone, so I can verify that there is no number in the
greeting field and nothing in the home screen banner field. If those are
indeed necessary conditions for this bug to manifest, then that might
explain why you discovered it and I didn't.

Ralph Alvy

2006-01-30, 11:48 pm

Mike S. wrote:

>
> In article <qqvDf.13822$Cf7.7586@trnddc06>,
> Ralph Alvy <ralvy@warpmail.net> wrote:
>
> I set up her phone, so I can verify that there is no number in the
> greeting field and nothing in the home screen banner field. If those are
> indeed necessary conditions for this bug to manifest, then that might
> explain why you discovered it and I didn't.

Yeah. Apparently the Greeting field is doing this. It displays about the
same time the Unlock screen is supposed to display. It works okay if I boot
by removing the battery, but not by hitting the red power button. The
Greeting display is so short in duration, it offers me nothing anyway.

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