|
Cellular forums Home > Archive > Verizon wireless > February 2006 > new every 2 ?
You are viewing an archived Text-only version of the thread.
To view this thread in it's original format and/or if you want to reply to
this thread please [click here]
|
|
|
| Hello All,
I have a family share plan with 3 lines on it. Lines A and B are up for the
2 year replacement. Line C was added last fall. Phone B has a broken screen
so I want to replace and activate it now. I wanted to get the new
replacement phone for Line A and not activate it until either A brakes or if
line C needs a new phone in the future. The store would not do that. They
had to activate both new phones according to the guy. I have read other
places where individuals did just that. Did I just get hosed or how do you
convince them to do that?
Thanks
MM
| |
| smackedass 2006-02-25, 11:48 pm |
|
I'm not postitive but...
It sounds like Line A is the "Primary Line". Of Line A and Line B, Line A
is the only one that is eligible for "New Every 2". The Secondary Line
phone is not.
So, an alternative plan might be: go for the New Every 2 for Line A and of
course, you'll have to sign onto another 2 years. Do not go for a new phone
for Line B, . but you'll still have to sign onto another 2 year plan. Then,
and this part might be fudging the rules a bit, but they probably won't
care, have the phone numbers switched from A to B and B to A. You might be
able to "loophole" this on your same trip into the store, but depending on
how cool the salesperson/manager is, you might not. Most likely, if you
bring both phones into a store where there is a Tech Desk, they can do it
for you, and won't ask any questions.
p.s. I used to work in a Verizon Wireless retail store, as a "technician"
(really a customer service rep in a tech uniform"), and the "technicians"
used to do this stuff all the time, no questions asked, maybe just for ID.
smackedass
"GM" <comments7407@att.net.no.spam.net> wrote in message
news:3H3Mf.7729$Zw.5301@bgtnsc04-news.ops.worldnet.att.net...
> Hello All,
> I have a family share plan with 3 lines on it. Lines A and B are up for
> the 2 year replacement. Line C was added last fall. Phone B has a broken
> screen so I want to replace and activate it now. I wanted to get the new
> replacement phone for Line A and not activate it until either A brakes or
> if line C needs a new phone in the future. The store would not do that.
> They had to activate both new phones according to the guy. I have read
> other places where individuals did just that. Did I just get hosed or how
> do you convince them to do that?
>
> Thanks
> MM
>
| |
| Keeper of the Faith 2006-02-25, 11:48 pm |
| "GM" <comments7407@att.net.no.spam.net> wrote in message
news:3H3Mf.7729$Zw.5301@bgtnsc04-news.ops.worldnet.att.net...
> Hello All,
> I have a family share plan with 3 lines on it. Lines A and B are up for
> the 2 year replacement. Line C was added last fall. Phone B has a broken
> screen so I want to replace and activate it now. I wanted to get the new
> replacement phone for Line A and not activate it until either A brakes or
> if line C needs a new phone in the future. The store would not do that.
> They had to activate both new phones according to the guy. I have read
> other places where individuals did just that. Did I just get hosed or how
> do you convince them to do that?
>
> Thanks
> MM
>
Only the primary line (assume A) is eligible for new every two. So go to the
VZW website, swap the phone numbers on A and B and then go get your new
every two phone for primary phone number A which now is on broken screen
phone B.
| |
| smackedass 2006-02-25, 11:48 pm |
|
> Only the primary line (assume A) is eligible for new every two. So go to
> the
> VZW website, swap the phone numbers on A and B and then go get your new
> every two phone for primary phone number A which now is on broken screen
> phone B.
You're suggesting the same things that I am, only in a different order.
Be aware that the phone ITSELF is NOT IDENTIFIED in the VZW database by its
phone number, but rather by its ESN (Electronic Serial Number, I think).
The ESN is hard-coded into the firmware of the phone, and under normal
circumstances, is not changeable.
The salesperson/manager WILL LOOK at the ESN when they determine upgrade
eligibility. At that point, they may assume a more restrictive attitude,
kind of like, "Hey, this guy's trying to put one over on us, that phone is
not eligible". But if you do it my way, you won't be looked upon in this
negative light. At that point, they probably won't care, unless you've got
someone who's a real stickler; most of the time, these people don't have the
time to squabble.
But, if you switch the phone number first (really, switch the ESN), you're
in a point to ask for forgiveness, rather than permission.
smackedass
(Used to work there)
| |
| Quick 2006-02-25, 11:48 pm |
| smackedass wrote:
>
> You're suggesting the same things that I am, only in a
> different order.
>
> Be aware that the phone ITSELF is NOT IDENTIFIED in the
> VZW database by its phone number, but rather by its ESN
> (Electronic Serial Number, I think). The ESN is
> hard-coded into the firmware of the phone, and under
> normal circumstances, is not changeable.
>
> The salesperson/manager WILL LOOK at the ESN when they
> determine upgrade eligibility. At that point, they may
> assume a more restrictive attitude, kind of like, "Hey,
> this guy's trying to put one over on us, that phone is
> not eligible". But if you do it my way, you won't be
> looked upon in this negative light. At that point, they
> probably won't care, unless you've got someone who's a
> real stickler; most of the time, these people don't have
> the time to squabble.
>
> But, if you switch the phone number first (really, switch
> the ESN), you're in a point to ask for forgiveness,
> rather than permission.
>
> smackedass
> (Used to work there) <---- really?
I think you're completely wrong. Upgrade elegibility is
done by line not phone. They don't care what phone
you have activated on a line. The data of the last
(subsidized) upgrade on that line is what matters.
For example I have a 3 line family share. The primary
was elegible for upgrade (and NE2). One of the secondary
line phones was broken. I replaced it over the phone using
the primary line's discounts and NE2. The primary line was
signed for another 2 yr. contract. The new phone was activated
on the secondary line. That same secondary line is now (less
than 1 year later) elegible for an equipment upgrade (not NE2
naturally since only the primary qualifies for NE2) at either the
1 or 2 year discount.
-Quick
| |
|
| Line A is the primary. B and C are the kids. I got them phones when they got
their drivers license. I should have stated that in the original post. This
makes sense. I never checked out the VZ website except to pay the bills on
line. The previous post makes sense also. Now why didn't they suggest that?
Looking online now to see what else I can do there.
Thanks
MM
"Keeper of the Faith" <orthodox@sci> wrote in message
news:QPqdnbLq0NZKa53
ZnZ2dnUVZ_tmdnZ2d@co
mcast.com...
> "GM" <comments7407@att.net.no.spam.net> wrote in message
> news:3H3Mf.7729$Zw.5301@bgtnsc04-news.ops.worldnet.att.net...
>
> Only the primary line (assume A) is eligible for new every two. So go to
> the VZW website, swap the phone numbers on A and B and then go get your
> new every two phone for primary phone number A which now is on broken
> screen phone B.
>
| |
|
| Well, I thought I understood. What is below is exactly my circumstance
except both Lines A (primary) and B were activated together. C came later.
So the NE2 is only on the primary line? I thought it was on each line
itself. So what does that mean now when line C needs replaced?
This is almost like a legalized pyramid scheme. Got to do it if the
phone breaks, reset the contract again, start the whole process over.
Thanks,
MM
>
> I think you're completely wrong. Upgrade elegibility is
> done by line not phone. They don't care what phone
> you have activated on a line. The data of the last
> (subsidized) upgrade on that line is what matters.
>
> For example I have a 3 line family share. The primary
> was elegible for upgrade (and NE2). One of the secondary
> line phones was broken. I replaced it over the phone using
> the primary line's discounts and NE2. The primary line was
> signed for another 2 yr. contract. The new phone was activated
> on the secondary line. That same secondary line is now (less
> than 1 year later) elegible for an equipment upgrade (not NE2
> naturally since only the primary qualifies for NE2) at either the
> 1 or 2 year discount.
>
> -Quick
>
>
>
| |
| Mike Levy 2006-02-25, 11:48 pm |
| On Sun, 26 Feb 2006 01:59:37 GMT, "GM"
<comments7407@att.net.no.spam.net> wrote:
> Well, I thought I understood. What is below is exactly my circumstance
>except both Lines A (primary) and B were activated together. C came later.
>So the NE2 is only on the primary line? I thought it was on each line
>itself. So what does that mean now when line C needs replaced?
> This is almost like a legalized pyramid scheme. Got to do it if the
>phone breaks, reset the contract again, start the whole process over.
>Thanks,
>MM
Here's how I understand it:
Line A: Primary line and eligible for NE2 discount on top of 2-year
contract price (with new 2-year contract)
Line B: Secondary line, eligible for new phone at 2-year contract
price (with a new 2-year contract)
Line C: 1 year into contract, not eligible for discounted phone
Here's what I think you can do, take advantage of VZW's free phone
deal. Buy a camera phone for your primary line using your NE2
discount and get the free phone for the secondary line. The phone
offered on that promotion is the Samsung SCH-a850. The 2-year
contract price of that phone falls within the $100 NE2 discount.
I have a 4-line plan, 2 phones were up for upgrade last summer, this
type of promotion was offered to us at that time, so I'm pretty sure
it can be used with the NE2 upgrade. The other 2 lines will have to
wait until the first 2 are due for an upgrade again, then they'll get
new phones.
>
>
| |
| smackedass 2006-02-25, 11:48 pm |
| I never checked out the VZ website except to pay the bills on
> line. The previous post makes sense also. Now why didn't they suggest
> that? Looking online now to see what else I can do there.
Dear GM,
Let me now say, that, from my experience working at the VZW store, there
often seems to be NO clear understanding of the proper way of doing things.
What I stated in my post above, I believe to be true, because I know that
these sorts of judgements were made vis a vis ESN, and not phone number.
Maybe, Quick was right when he (she?) stated:
____________________
The data of the last (subsidized) upgrade on that line is what matters.
____________________
I can tell you, beyond the shadow of a doubt, that when I worked as a
"technician", I was only allowed to support the warranty of an individual
phone, line or phone number be damned. Whenever we saw, and it could be
seen, that a phone number had been switched, the phone in question could not
be supported unless it held the ESN that had been attached to the supported
line. Maybe things could be different at the sales counter...
But, there was so much discension of opinion, between managers, reps,
salespeople, and technicians, that any single opinion belonging to ANYBODY,
except the store manager, didn't mean shit.
Sorry if you're being left more confused. If you'd like, email me
privately, and I'll speak to you at length, about this.
smackedass
| |
|
| disclaimer: unless things have changed this year...
First note that NE2 and equipment upgrade discounts
are completely independent of each other and both
can be applied to an equipment upgrade.
1 year after purchasing equipment you are eligible
for equipment upgrade discounts on any line. The
upgrade discount requires you to extend your contract
for 1 or 2 years from the date of the upgrade.
NE2 requires having been on a 2 year contract
(*$39.99/month or more) and signing a new 2 year
contract ($39.99/month or more). You get $50 or
$100 if your plan is some amount larger, towards
the purchase of a phone (discounted or not). I think
there is some more detail on the $50/$100 determination
now if you change plans during the 2 years.
With that in mind your primary phone meets the minimum
$/month plan requirement. Secondary phones don't. If
it cost you an additional $10/month to add the 3rd line then
that line is considered to be a $10/month plan for the purposes
of NE2.
-Quick
GM wrote:[color=darkred
]
> Well, I thought I understood. What is below is
> exactly my circumstance except both Lines A (primary) and
> B were activated together. C came later. So the NE2 is
> only on the primary line? I thought it was on each line
> itself. So what does that mean now when line C needs
> replaced? This is almost like a legalized pyramid scheme.
> Got to do it if the
> phone breaks, reset the contract again, start the whole
> process over. Thanks,
> MM
>
| |
| stannc@gmail.com 2006-02-26, 2:48 am |
|
Quick wrote:
> disclaimer: unless things have changed this year...
>
> 1 year after purchasing equipment you are eligible
> for equipment upgrade discounts on any line. The
> upgrade discount requires you to extend your contract
> for 1 or 2 years from the date of the upgrade.
>
No way. I tried to upgrade both phones on my family share plan in July,
13 months into a 2-year contract. They upgraded my primary phone, but
multiple departments and stores wouldn't budge on upgrading the second
line at anything less than the non-subsidized price.
| |
|
| stannc@gmail.com wrote:
> Quick wrote:
>
>
> No way. I tried to upgrade both phones on my family share
> plan in July, 13 months into a 2-year contract. They
> upgraded my primary phone, but multiple departments and
> stores wouldn't budge on upgrading the second line at
> anything less than the non-subsidized price.
It doesn't matter how long you are into your current contract.
What matters is how long since you purchased/upgraded
the equipment on that line. so:
1) did you buy the second line equipment from VZW?
2) how long before did you buy/upgrade the equipment on the
second line?
-Quick
| |
| stannc@gmail.com 2006-02-26, 5:48 pm |
| 13 months for both, and they were both purchased at a VZW corporate
location.
| |
|
| On Sat, 25 Feb 2006 21:08:15 GMT, "GM"
<comments7407@att.net.no.spam.net> wrote:
>Hello All,
>I have a family share plan with 3 lines on it. Lines A and B are up for the
>2 year replacement. Line C was added last fall. Phone B has a broken screen
>so I want to replace and activate it now. I wanted to get the new
>replacement phone for Line A and not activate it until either A brakes or if
>line C needs a new phone in the future. The store would not do that. They
>had to activate both new phones according to the guy. I have read other
>places where individuals did just that. Did I just get hosed or how do you
>convince them to do that?
>
>Thanks
>MM
>
Let them activate the phones. Then go home and reactivate the old
phone for Line A on the internet and put the new phone away until
needed. The if A or C breaks you can activate the new phone on the
internet for whatever line/number you need.
| |
|
| After finding out what I can do online this is an easy solution to the
problem!
Thanks to All
MM
>
> Let them activate the phones. Then go home and reactivate the old
> phone for Line A on the internet and put the new phone away until
> needed. The if A or C breaks you can activate the new phone on the
> internet for whatever line/number you need.
| |
|
| stannc@gmail.com wrote:
> 13 months for both, and they were both purchased at a VZW
> corporate location.
Then I guess things have changed (this year?).
-Quick
| |
| tanukiki 2006-02-27, 11:48 pm |
| <stannc@gmail.com> wrote in message
news:1140932382.319199.249380@i40g2000cwc.googlegroups.com...
>
> Quick wrote:
>
>
> No way. I tried to upgrade both phones on my family share plan in July,
> 13 months into a 2-year contract. They upgraded my primary phone, but
> multiple departments and stores wouldn't budge on upgrading the second
> line at anything less than the non-subsidized price.
>
2 years ago I was able to upgrade the phone on my second line and didn't do
anything to the phone on my primary line at 13 months into a 2 year
contract. Possible that it changed or else that you have to hit the right
person at the right time in the right store (I've often heard that is the
case with an early upgrade on a 2 yr contract).
JennL
|
|
|
|
|