Cellular forums Home > Archive > Verizon wireless > May 2006 > Re: American Consumer Satisfaction Index (ACSI) Report Evaluates Consumer Satisfaction with Wireles









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Author Re: American Consumer Satisfaction Index (ACSI) Report Evaluates Consumer Satisfaction with Wireles
John Navas

2006-05-23, 5:48 pm

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In < 446d05d5$0$96935$742
ec2ed@news.sonic.net> on Thu, 18 May 2006 16:40:13
-0700, SMS <scharf.steven@geemail.com> wrote:

>Marty wrote:
>
>
>Well of course if it were just Verizon saying "we have the best
>coverage" then only people with personal experience that backed up that
>assertion would likely believe them. In my area, you've got at least
>three different very respected surveys that back up that claim (Bay Area
>Consumer Checkbook, Consumer Reports, and J.D. Power), and in other
>areas at least two. Actually there was a fourth one that came out today,
>and even though it also states that Verizon is the best, it wasn't a
>very scientific study and some of the other "Best Of" picks were for
>truly awful businesses. See
>"http://www.mercurynews.com/mld/mercurynews/entertainment/special_packages/bestinsv/14594148.htm".


Yet you cite it nonetheless. Why am I not surprised.

--
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