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Cellular forums Home > Archive > Verizon wireless > June 2006 > *720 needed, but I never dialed *72
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*720 needed, but I never dialed *72
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| Does anyone know why a cellphone would periodically require the user to
dial *720 to "turn off call forwarding" when they never turned ON call
forwarding in the first place?
The symptom (which the above cures) is a complete inability to receive
calls. Callers get the error message "out of service" or "call could not be
completed as dialed."
If you don't use your phone often enough (like once a month) can it be
"forgotten" by the network?
Jack
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| Bert Hyman 2006-06-21, 10:33 pm |
| In news:1150942334_2241
@sp6iad.superfeed.net Jack <jack@junk.com> wrote:
> If you don't use your phone often enough (like once a month) can it be
> "forgotten" by the network?
If that was the case, my phone would never work, so it must be something
else.
--
Bert Hyman St. Paul, MN bert@iphouse.com
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| Frankster 2006-06-22, 10:33 am |
| Could you have dialed 72 in it without realizing that you had hit the *
button first?
-Frank
"Jack" <jack@junk.com> wrote in message
news:1150942334_2241
@sp6iad.superfeed.net...
> Does anyone know why a cellphone would periodically require the user to
> dial *720 to "turn off call forwarding" when they never turned ON call
> forwarding in the first place?
>
> The symptom (which the above cures) is a complete inability to receive
> calls. Callers get the error message "out of service" or "call could not
> be
> completed as dialed."
>
> If you don't use your phone often enough (like once a month) can it be
> "forgotten" by the network?
>
> Jack
>
> ----== Posted via droptable.com - Unlimited-Unrestricted-Secure Usenet
> News==----
> http://www.droptable.com The #1 Newsgroup Service in the World! 120,000+
> Newsgroups
> ----= East and West-Coast Server Farms - Total Privacy via Encryption
> =----
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| "Frankster" <Frank@SPAM2TRASH.com> wrote in
news:s96dnSXLL6FuNgf
ZnZ2dnUVZ_tudnZ2d@gi
ganews.com:
> Could you have dialed 72 in it without realizing that you had hit the
> * button first?
I dial a number a lot that starts with 721-, so it's remotely possible that
I hit * before that, but I never stop at just "72" (assuming that matters).
I think something else is going on but that's worth considering.
Jack
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| >> Could you have dialed 72 in it without realizing that you had hit the
>
> I dial a number a lot that starts with 721-, so it's remotely possible
> that
> I hit * before that, but I never stop at just "72" (assuming that
> matters).
> I think something else is going on but that's worth considering.
>
> Jack
>
*72, followed by a 10 digit phone number <send>, will forward all calls to
that 10 digit phone number. If you do not enter all 10 digits it may be
trying to forward to a non-existent or incorrectly dialed number, which
would possibly give the recorded message "out of service" or "call could not
be completed as dialed."
*73 <send>, at least for my Verizon Wireless service, deactivates call
forwarding.
EJ
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| ShackAttack 2006-06-23, 10:33 am |
| "EJM" <NOemail@NOemail.com> wrote in message
news:u6Bmg.77464$YI5.23582@tornado.ohiordc.rr.com...
>
> *72, followed by a 10 digit phone number <send>, will forward all calls to
> that 10 digit phone number. If you do not enter all 10 digits it may be
> trying to forward to a non-existent or incorrectly dialed number, which
> would possibly give the recorded message "out of service" or "call could
> not be completed as dialed."
>
> *73 <send>, at least for my Verizon Wireless service, deactivates call
> forwarding.
>
> EJ
>
I don't know if this matters, but we have seen this issue for over a year.
At the store we always assume it was the customers "mistype" that did it,
but I have my doubts after this week. Normally its two people a month we
have seen with this, but in the last 10-15 days, its one to two people a day
that have calls forwarded to nothing. The *73 has fixed everyone of them,
but I wonder if some account "upgrade" in the computer didn't screw the call
forwarding up on some accounts.
Who knows....
ShackAttack
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