| Marilyn Sue 2007-02-16, 10:33 pm |
| My friend has had this problem over at least three phone models so it
is a software problem.
She does not get an indication when she has a voice mail. The phones
are always set properly for a beep and the indicator.
When she takes the phone in (and she has been to different Verizon
stores), they reset the phone and say "now it should work." It
sometimes does work for a brief time. That is, it works in the store.
She has to call her voice mail to find out if she has messages.
Of course, most people would have quit the company long ago, but
Verizon seems to have the best/only coverage for west Texas where she
sometimes travels.
FURTHER, sometimes the phone does not even ring when she gets a call!
She checks the list and sees calls that she missed WHILE SHE WAS
CARRYING THE PHONE AROUND.
This is incredibly annoying! Several times I have called to find out
what aisle she is in when we get seperated while shopping and her
phone has not rung. She gets the phone out to call me and finds I
have already called her . . .
What is going on here? How can she get this fixed? I have a Verizon
phone on the same account and have no problem. I get immediate
confirmation when I have a VM.
Thank you!
|