Verizon wireless

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Steve Sobol

2007-06-26, 4:33 am

I'm still interested in Verizon... it's a passing interest since I never
plan on using their wireless service again, but I like to read acv anyhow...
Can one of the regulars maybe post something about VZW?

Preferably something other than complaints about Verizon crippling firmware,
which we can't do anything about... but at least those complaints are on-topic.

The Ghost of General Lee

2007-06-26, 4:33 am

On Tue, 26 Jun 2007 05:30:03 +0000 (UTC), Steve Sobol
<sjsobol@JustThe.net> wrote:

>I'm still interested in Verizon... it's a passing interest since I never
>plan on using their wireless service again, but I like to read acv anyhow...
>Can one of the regulars maybe post something about VZW?
>
>Preferably something other than complaints about Verizon crippling firmware,
>which we can't do anything about... but at least those complaints are on-topic.

FWIW, I feel I was treated well while I was with them. If their phone
selection improves, I may someday return. The above mentioned "C"
word never affected me.

Diamond Dave

2007-06-26, 4:33 am

On Tue, 26 Jun 2007 05:30:03 +0000 (UTC), Steve Sobol
<sjsobol@JustThe.net> wrote:

>I'm still interested in Verizon... it's a passing interest since I never
>plan on using their wireless service again, but I like to read acv anyhow...
>Can one of the regulars maybe post something about VZW?
>
>Preferably something other than complaints about Verizon crippling firmware,
>which we can't do anything about... but at least those complaints are on-topic.

Steve -

If you ever move to a place where you can't get Sprint, would you use
VZW again?

I might have gone with Stinkular (now AT&T Mobility) if coverage in my
area wasn't so bad. The only carrier that works where I live is VZW.

Dave

Diamond Dave

2007-06-26, 4:33 am

On Tue, 26 Jun 2007 01:47:07 -0400, The Ghost of General Lee
<ghost@general.lee> wrote:

>FWIW, I feel I was treated well while I was with them. If their phone
>selection improves, I may someday return. The above mentioned "C"
>word never affected me.

Coverage is more important than a good phone selection. I only use my
phone for voice - so all this whistle and bell stuff is just
unecessary fluff.

If the phone works well for voice, that's fine. And for VZW's nasty
habit of crippling the phones - I can unlock my Motorola V325 with no
problem.

Dave

Elector

2007-06-26, 7:33 am

"Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
news:j0m183l9hmrpelc
ig38cnd0emk4rslmco3@
4ax.com...
> On Tue, 26 Jun 2007 05:30:03 +0000 (UTC), Steve Sobol
> <sjsobol@JustThe.net> wrote:
>
>
> Steve -
>
> If you ever move to a place where you can't get Sprint, would you use
> VZW again?
>
> I might have gone with Stinkular (now AT&T Mobility) if coverage in my
> area wasn't so bad. The only carrier that works where I live is VZW.
>
> Dave

Dave & Steve:

Got to admit never had a problem with Verizon, Bell Atlantic-NYNEX Mobile or
any other name they have used.
Sure had some signal issues in certain spots, but hey for the most part
great service and support.

Purchased phones for the basic need which is.......Making telephone calls!
The other cute stuff as MP3 players, camera, video etc. came with the phone
for most part. But it does as it should and that is make and receive calls.
The invoices have been correct for most part, customer service has been
responsive except for a few occasions I spoke to a real jerk, but 99.9%
great on the whole.

Had Cellular One-ATC, then changed to Cingular and then to AT&T. When cell
service was just becoming available and had to use a bag phone, then a huge
hand held..(yeah hand held..that fit in a suitcase Ha ha), then the first
flip phone by Motorola. The coverage was not too bad and the customer
service was terrible, and my invoice was never correct. And all these
roaming charges for just crossing the street egad! Left them after many
years and was glad to do it.

Elector

The Ghost of General Lee

2007-06-26, 7:33 am

On Tue, 26 Jun 2007 05:14:10 -0400, Diamond Dave
<dmine45.NOSPAM@yahoo.com> wrote:

>On Tue, 26 Jun 2007 01:47:07 -0400, The Ghost of General Lee
><ghost@general.lee> wrote:
>
>
>Coverage is more important than a good phone selection. I only use my
>phone for voice - so all this whistle and bell stuff is just
>unecessary fluff.

Fair enough, but if you found a company (Alltel) with coverage on par
with VZW's in this area, then it becomes a moot point. I don't see
the point in using a service when every time I use it, I want to throw
my sorry-XXX phone out the window every time I pick it up.

>If the phone works well for voice, that's fine. And for VZW's nasty
>habit of crippling the phones - I can unlock my Motorola V325 with no
>problem.

None of the features I needed to use were ever crippled on VZW.

Steve Sobol

2007-06-26, 3:33 pm

On 2007-06-26, Diamond Dave <dmine45.NOSPAM@yahoo.com> wrote:

> If you ever move to a place where you can't get Sprint, would you use
> VZW again?

My answer ranges from "no" to "hell, no."

If they're going to stick their heads in the sand, or up their patooties,
when I report dropped calls IN FRONT OF THEIR RETAIL STORE, forget it. I
got the brush-off for six months. By the time the problem was supposedly
fixed, I'd flipped to Sprint.

And by the way, I'm no longer with Sprint either. T-Mo now.

Diamond Dave

2007-06-26, 10:33 pm

On Tue, 26 Jun 2007 07:59:19 -0400, The Ghost of General Lee
<ghost@general.lee> wrote:

>Fair enough, but if you found a company (Alltel) with coverage on par
>with VZW's in this area, then it becomes a moot point. I don't see
>the point in using a service when every time I use it, I want to throw
>my sorry-XXX phone out the window every time I pick it up.

I'd rate Alltel's service either on par or slightly better as Verizon.
If I had a choice, I might actually have gone with Alltel.

>None of the features I needed to use were ever crippled on VZW.

The only things I wanted to do was to upload and download pictures and
ringtones to my phone. A simple SEEM edit and I can do it with no
problem.

Diamond Dave

2007-06-26, 10:33 pm

On Tue, 26 Jun 2007 19:21:39 +0000 (UTC), Steve Sobol
<sjsobol@JustThe.net> wrote:

>And by the way, I'm no longer with Sprint either. T-Mo now.

Ick.. Going GSM? I figured you'd stick with CDMA.

Even then, I'd go with AT&T Mobility (formerly Cingular) over
T-Mobile.

Dave

Diamond Dave

2007-06-26, 10:33 pm

On Tue, 26 Jun 2007 11:52:23 GMT, "Elector" <elector@mydeja.com>
wrote:

>Got to admit never had a problem with Verizon, Bell Atlantic-NYNEX Mobile or
>any other name they have used.
>Sure had some signal issues in certain spots, but hey for the most part
>great service and support.

So far they only made ONE mistake on my billing. They fixed it and its
all OK now.. First time in 5 years they really FUBARed my bill.
>
>Purchased phones for the basic need which is.......Making telephone calls!
>The other cute stuff as MP3 players, camera, video etc. came with the phone
>for most part. But it does as it should and that is make and receive calls.
>The invoices have been correct for most part, customer service has been
>responsive except for a few occasions I spoke to a real jerk, but 99.9%
>great on the whole.

My phone has a camera. I maybe used it twice. Don't like it, quality
sucks. If I want to take a picture, I have a digital camera for that.

>Had Cellular One-ATC, then changed to Cingular and then to AT&T. When cell
>service was just becoming available and had to use a bag phone, then a huge
>hand held..(yeah hand held..that fit in a suitcase Ha ha), then the first
>flip phone by Motorola. The coverage was not too bad and the customer
>service was terrible, and my invoice was never correct. And all these
>roaming charges for just crossing the street egad! Left them after many
>years and was glad to do it.

I've had a cell phone since 1996. First phone was a bag phone on the
SBC franchise of Cellular One (first through a wireless reseller, then
with Cellular One directly.

Upgraded to a hand held in 1998 (still analog). Back then, Cellular
One had better coverage, since BAM's territory only went about 5 miles
south of here, at which point it became GTE Wireless territory (both
of course are now native VZW). Cell One became Cingular in 2000.

(Yeah, I remember the days of analog roaming... $5 per month and 50 to
99 cents/min)

Left Cingular in 2002 when I started to really go on business travel
and needed something on a nationwide plan, at which time they didn't
have. (I never had TDMA with them).

Verizon had what I was looking for. So far, so good. (knocking on
wood)

Dave

Steve Sobol

2007-06-26, 10:33 pm

On 2007-06-26, Diamond Dave <dmine45.NOSPAM@yahoo.com> wrote:
>
> Ick.. Going GSM? I figured you'd stick with CDMA.

My only CDMA options in Southern California are Sprint, Verizon and Cricket,
and Cricket is only available in the San Diego metro. And being a flat-rate
local cell carrier, Cricket wouldn't work anyhow. I need the ability to roam.

> Even then, I'd go with AT&T Mobility (formerly Cingular) over
> T-Mobile.

Well, my mother-in-law flipped to T-Mobile because she got tired of Sprint's
post-merger crap. We burn a lot of M2M minutes on her so not flipping would
have cost a lot of money, and after the merger and outsourcing of front-line
CS to Asia I wasn't pleased with them anyhow.

I have a philosophical opposition to offshoring customer support, since that
is the work I get paid to do, but even then I'm less opposed to it if the
overseas people aren't idiots and flaming jerks that just tell people what
they want to hear to get them off the phone. And that's what Sprint has now.
A shame, because pre-merger, even when a lot of people had problems with
Sprint CS, my experiences with the company were mostly stellar.

T-Mo has CS in this country, and in general, their customer service is good.
Coverage holes? Yes, but they are filling them in. They inherited a bunch of
holes from PacBell/Cingular when they bought the NV/CA network from them in
'05. Elsewhere in the country, like in my hometown, they're great; out in my
hometown (Cleveland) they launched rather late, just after starting to rebrand
from Voicestream, but had great coverage, even in the middle of nowhere at my
parent's house. They even had local numbers in that particular area.

Plus, after the royal screwing I received from SBC Ohio after having problems
with DSL and landline phone service, I will not give *any* money to them, not
for landlines, not for wireless, not for anything else.

My only major XXXXX about T-Mo is their billing for KidConnect, which
seems to have issues, but in reality, it's a new service that isn't
billed like postpay, and isn't billed exactly like traditional prepay
either, so I'm willing to give them time to iron out the issues. (Wife
and I are on a postpaid share plan; oldest daughter has a KidConnect
prepaid phone.)

George

2007-06-26, 10:33 pm

Diamond Dave wrote:
> On Tue, 26 Jun 2007 07:59:19 -0400, The Ghost of General Lee
> <ghost@general.lee> wrote:
>
>
> I'd rate Alltel's service either on par or slightly better as Verizon.
> If I had a choice, I might actually have gone with Alltel.
>

I used to be an Alltel customer and became a VZW customer after a market
swap. There is no comparison. Alltel was really big on not spending
money on infrastructure.

>
> The only things I wanted to do was to upload and download pictures and
> ringtones to my phone. A simple SEEM edit and I can do it with no
> problem.
>

Diamond Dave

2007-06-27, 7:33 am

On Tue, 26 Jun 2007 21:29:05 +0000 (UTC), Steve Sobol
<sjsobol@JustThe.net> wrote:

>T-Mo has CS in this country, and in general, their customer service is good.
>Coverage holes? Yes, but they are filling them in. They inherited a bunch of
>holes from PacBell/Cingular when they bought the NV/CA network from them in
>'05. Elsewhere in the country, like in my hometown, they're great; out in my
>hometown (Cleveland) they launched rather late, just after starting to rebrand
>from Voicestream, but had great coverage, even in the middle of nowhere at my
>parent's house. They even had local numbers in that particular area.

My gripes with T-Mobile is that:

1) Wholly owned by an outside US company (the Germans). At least VZW
is 51% owned by an American company.

2) Still too many coverage issues in rural areas. In the city, you're
fine. In the sticks, not as good. Yes, I'm sure T-Mobile roams on AT&T
Mobility towers, but I still think the CDMA folks have better rural
coverage.

Again, I could care or less about the fancy bills and whistles. Just
give me good reliable voice coverage.

Dave

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