Verizon wireless - Still Happy With Verizon

Author

Still Happy With Verizon

Janet Wilder

2007-08-25, 10:33 pm

My Motorola V276 finally had it. It would not charge. We are traveling
right now. We got into Memphis this afternoon and I called VZW. Our new
in two was dated 9/25/07 and it was only 8/25. The Tech person changed
the date of eligibility to today, 8/25 just in case I couldn't get my
phone fixed. She was extremely pleasant and helpful. I didn't even ask
about the new in two changing, she just told me she was doing it.

She gave me two numbers of stores near the motel where we were staying.
One was a mall store but the other was a Verizon store and the young man
who answered gave us excellent directions and told us that the tech
would be there until 6 PM and that they would take care of me immediately.

The tech took the phone immediately and after 20 minutes, stated that
she couldn't solder it. We were faced with buying a new phone.

The salesman could not have been sweeter. I told him that we live on the
edge of a tower's area and in a concrete house. He suggested an LG VX
8300 which has a nubby antenna. I had to pay $50 but it would be rebated
so the phone was free. Since we were traveling, he offered to mail the
rebate form for us and gave me an envelope to address which he was
going to mail for me. He also said he will cancel the V-Cast that comes
free for the first month. I'm worried that I won't remember to cancel
it. I don't need it. The interesting thing about this phone is that one
can purchase a card for the pictures then have them printed at WalMart.
That's a lot better than 25 cents a photo to send them. I hope I got a
decent phone as I had no time to research it.

We have always wanted our phone to play "Take Me Out To The Ball Game"
as a ring tone but never could figure out how to do it. He found it for
us and downloaded it at our request. When our phone rings, it sings the
song. DH is delighted!

I needed a car charger and the entire kit with a Blue Tooth ear-thing,
case and car charger was $50. He set the phone up for the Blue Tooth,
transferred all of the numbers from the old phone to the new phone and
even called us on our new phone so we could hear the ring tone.

After all of that wonderful service, he even gave us directions to The
Rendevous, where we had some of the extraordinary ribs Memphis is famous
for.

I have absolutely no problems signing on for another 2 years with
Verizon. Since 2000 they have taken good care of me. I'm disappointed in
the Motorola V276, hopefully this LG will be better.
--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

Cubit

2007-08-25, 10:33 pm

Motorola ain't what it used to be.

"Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
news:46d0c8d1$0$2635
1$c3e8da3@news.astraweb.com...
> My Motorola V276 finally had it. It would not charge. We are traveling
> right now. We got into Memphis this afternoon and I called VZW. Our new in
> two was dated 9/25/07 and it was only 8/25. The Tech person changed the
> date of eligibility to today, 8/25 just in case I couldn't get my phone
> fixed. She was extremely pleasant and helpful. I didn't even ask about the
> new in two changing, she just told me she was doing it.
>
> She gave me two numbers of stores near the motel where we were staying.
> One was a mall store but the other was a Verizon store and the young man
> who answered gave us excellent directions and told us that the tech would
> be there until 6 PM and that they would take care of me immediately.
>
> The tech took the phone immediately and after 20 minutes, stated that she
> couldn't solder it. We were faced with buying a new phone.
>
> The salesman could not have been sweeter. I told him that we live on the
> edge of a tower's area and in a concrete house. He suggested an LG VX 8300
> which has a nubby antenna. I had to pay $50 but it would be rebated so the
> phone was free. Since we were traveling, he offered to mail the rebate
> form for us and gave me an envelope to address which he was going to mail
> for me. He also said he will cancel the V-Cast that comes free for the
> first month. I'm worried that I won't remember to cancel it. I don't need
> it. The interesting thing about this phone is that one can purchase a card
> for the pictures then have them printed at WalMart. That's a lot better
> than 25 cents a photo to send them. I hope I got a decent phone as I had
> no time to research it.
>
> We have always wanted our phone to play "Take Me Out To The Ball Game" as
> a ring tone but never could figure out how to do it. He found it for us
> and downloaded it at our request. When our phone rings, it sings the song.
> DH is delighted!
>
> I needed a car charger and the entire kit with a Blue Tooth ear-thing,
> case and car charger was $50. He set the phone up for the Blue Tooth,
> transferred all of the numbers from the old phone to the new phone and
> even called us on our new phone so we could hear the ring tone.
>
> After all of that wonderful service, he even gave us directions to The
> Rendevous, where we had some of the extraordinary ribs Memphis is famous
> for.
>
> I have absolutely no problems signing on for another 2 years with
> Verizon. Since 2000 they have taken good care of me. I'm disappointed in
> the Motorola V276, hopefully this LG will be better.
> --
> Janet Wilder
> Bad spelling. Bad punctuation
> Good Friends. Good Life

Frankster

2007-08-26, 4:33 am

You'll like the 8300. It's the best phone they have, IMHO. I have two. I
really enjoy my Palm Treo 700wx now, but for a non-PDA phone, I think the
8300 does better at "phone stuff" than any other phone on their roster.

-Frank

"Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
news:46d0c8d1$0$2635
1$c3e8da3@news.astraweb.com...
> My Motorola V276 finally had it. It would not charge. We are traveling
> right now. We got into Memphis this afternoon and I called VZW. Our new in
> two was dated 9/25/07 and it was only 8/25. The Tech person changed the
> date of eligibility to today, 8/25 just in case I couldn't get my phone
> fixed. She was extremely pleasant and helpful. I didn't even ask about the
> new in two changing, she just told me she was doing it.
>
> She gave me two numbers of stores near the motel where we were staying.
> One was a mall store but the other was a Verizon store and the young man
> who answered gave us excellent directions and told us that the tech would
> be there until 6 PM and that they would take care of me immediately.
>
> The tech took the phone immediately and after 20 minutes, stated that she
> couldn't solder it. We were faced with buying a new phone.
>
> The salesman could not have been sweeter. I told him that we live on the
> edge of a tower's area and in a concrete house. He suggested an LG VX 8300
> which has a nubby antenna. I had to pay $50 but it would be rebated so the
> phone was free. Since we were traveling, he offered to mail the rebate
> form for us and gave me an envelope to address which he was going to mail
> for me. He also said he will cancel the V-Cast that comes free for the
> first month. I'm worried that I won't remember to cancel it. I don't need
> it. The interesting thing about this phone is that one can purchase a card
> for the pictures then have them printed at WalMart. That's a lot better
> than 25 cents a photo to send them. I hope I got a decent phone as I had
> no time to research it.
>
> We have always wanted our phone to play "Take Me Out To The Ball Game" as
> a ring tone but never could figure out how to do it. He found it for us
> and downloaded it at our request. When our phone rings, it sings the song.
> DH is delighted!
>
> I needed a car charger and the entire kit with a Blue Tooth ear-thing,
> case and car charger was $50. He set the phone up for the Blue Tooth,
> transferred all of the numbers from the old phone to the new phone and
> even called us on our new phone so we could hear the ring tone.
>
> After all of that wonderful service, he even gave us directions to The
> Rendevous, where we had some of the extraordinary ribs Memphis is famous
> for.
>
> I have absolutely no problems signing on for another 2 years with
> Verizon. Since 2000 they have taken good care of me. I'm disappointed in
> the Motorola V276, hopefully this LG will be better.
> --
> Janet Wilder
> Bad spelling. Bad punctuation
> Good Friends. Good Life

Boomer

2007-08-26, 10:33 pm

"Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
news:46d0c8d1$0$2635
1$c3e8da3@news.astraweb.com...

I got my 2 LG8300's over a year ago & think their great. The reception is
great, takes decent photo's & the battery life is great compared to my old
phones. I think you'll like it.

Janet Wilder

2007-08-26, 10:33 pm

Boomer wrote:
> "Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
> news:46d0c8d1$0$2635
1$c3e8da3@news.astraweb.com...
>
> I got my 2 LG8300's over a year ago & think their great. The reception is
> great, takes decent photo's & the battery life is great compared to my old
> phones. I think you'll like it.
>
>
Thanks, Boomer.

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

RBM

2007-08-26, 10:33 pm

While your story about Verizon employees seems to be an anomaly, from my
experience with them, I have to admit, it is the network. I've had the
VX8300 for over a year. You will not be disappointed

"Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
news:46d0c8d1$0$2635
1$c3e8da3@news.astraweb.com...
> My Motorola V276 finally had it. It would not charge. We are traveling
> right now. We got into Memphis this afternoon and I called VZW. Our new in
> two was dated 9/25/07 and it was only 8/25. The Tech person changed the
> date of eligibility to today, 8/25 just in case I couldn't get my phone
> fixed. She was extremely pleasant and helpful. I didn't even ask about the
> new in two changing, she just told me she was doing it.
>
> She gave me two numbers of stores near the motel where we were staying.
> One was a mall store but the other was a Verizon store and the young man
> who answered gave us excellent directions and told us that the tech would
> be there until 6 PM and that they would take care of me immediately.
>
> The tech took the phone immediately and after 20 minutes, stated that she
> couldn't solder it. We were faced with buying a new phone.
>
> The salesman could not have been sweeter. I told him that we live on the
> edge of a tower's area and in a concrete house. He suggested an LG VX 8300
> which has a nubby antenna. I had to pay $50 but it would be rebated so the
> phone was free. Since we were traveling, he offered to mail the rebate
> form for us and gave me an envelope to address which he was going to mail
> for me. He also said he will cancel the V-Cast that comes free for the
> first month. I'm worried that I won't remember to cancel it. I don't need
> it. The interesting thing about this phone is that one can purchase a card
> for the pictures then have them printed at WalMart. That's a lot better
> than 25 cents a photo to send them. I hope I got a decent phone as I had
> no time to research it.
>
> We have always wanted our phone to play "Take Me Out To The Ball Game" as
> a ring tone but never could figure out how to do it. He found it for us
> and downloaded it at our request. When our phone rings, it sings the song.
> DH is delighted!
>
> I needed a car charger and the entire kit with a Blue Tooth ear-thing,
> case and car charger was $50. He set the phone up for the Blue Tooth,
> transferred all of the numbers from the old phone to the new phone and
> even called us on our new phone so we could hear the ring tone.
>
> After all of that wonderful service, he even gave us directions to The
> Rendevous, where we had some of the extraordinary ribs Memphis is famous
> for.
>
> I have absolutely no problems signing on for another 2 years with
> Verizon. Since 2000 they have taken good care of me. I'm disappointed in
> the Motorola V276, hopefully this LG will be better.
> --
> Janet Wilder
> Bad spelling. Bad punctuation
> Good Friends. Good Life

L'l John

2007-08-26, 10:33 pm

Will you still be able to get on the internet using your new phone? The back
door way, only using minutes instead of $59 per month?

"Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
news:46d0c8d1$0$2635
1$c3e8da3@news.astraweb.com...
> My Motorola V276 finally had it. It would not charge. We are traveling
> right now. We got into Memphis this afternoon and I called VZW. Our new in
> two was dated 9/25/07 and it was only 8/25. The Tech person changed the
> date of eligibility to today, 8/25 just in case I couldn't get my phone
> fixed. She was extremely pleasant and helpful. I didn't even ask about the
> new in two changing, she just told me she was doing it.
>
> She gave me two numbers of stores near the motel where we were staying.
> One was a mall store but the other was a Verizon store and the young man
> who answered gave us excellent directions and told us that the tech would
> be there until 6 PM and that they would take care of me immediately.
>
> The tech took the phone immediately and after 20 minutes, stated that she
> couldn't solder it. We were faced with buying a new phone.
>
> The salesman could not have been sweeter. I told him that we live on the
> edge of a tower's area and in a concrete house. He suggested an LG VX 8300
> which has a nubby antenna. I had to pay $50 but it would be rebated so the
> phone was free. Since we were traveling, he offered to mail the rebate
> form for us and gave me an envelope to address which he was going to mail
> for me. He also said he will cancel the V-Cast that comes free for the
> first month. I'm worried that I won't remember to cancel it. I don't need
> it. The interesting thing about this phone is that one can purchase a card
> for the pictures then have them printed at WalMart. That's a lot better
> than 25 cents a photo to send them. I hope I got a decent phone as I had
> no time to research it.
>
> We have always wanted our phone to play "Take Me Out To The Ball Game" as
> a ring tone but never could figure out how to do it. He found it for us
> and downloaded it at our request. When our phone rings, it sings the song.
> DH is delighted!
>
> I needed a car charger and the entire kit with a Blue Tooth ear-thing,
> case and car charger was $50. He set the phone up for the Blue Tooth,
> transferred all of the numbers from the old phone to the new phone and
> even called us on our new phone so we could hear the ring tone.
>
> After all of that wonderful service, he even gave us directions to The
> Rendevous, where we had some of the extraordinary ribs Memphis is famous
> for.
>
> I have absolutely no problems signing on for another 2 years with
> Verizon. Since 2000 they have taken good care of me. I'm disappointed in
> the Motorola V276, hopefully this LG will be better.
> --
> Janet Wilder
> Bad spelling. Bad punctuation
> Good Friends. Good Life

Janet Wilder

2007-08-26, 10:33 pm

RBM wrote:
> While your story about Verizon employees seems to be an anomaly, from my
> experience with them, I have to admit, it is the network. I've had the
> VX8300 for over a year. You will not be disappointed

Not an anomaly for me. With the exception of one incident where I was
charged a late fee because my credit card had expired and they couldn't
figure out that it was still a valid card just with a new expiration
date. We spent hours with a so-called supervisor who refused to credit
us the late charge. We hung up and called again and the CSR we got on
the next call gave us the credit.

We got our phone in 2000 and it had National Single Rate. A few times we
were billed for roaming and each time they apologized and gave us
credit. It seems there was a glitch in their billing program. One tech
wrote it up and it never happened again. We kept the National Single
Rate until December of 05 as we had settled in one place and I wanted
the IN calling. Even though we renewed in December of 05, changed our
number to a local one and got a new phone, our New In Two stayed at
September, when we got our first Verizon phone.

The one thing I'll not do again is purchase their insurance. When one
phone got wet, it cost me $25 plus the $5 per month I'd been paying all
along to get the phone replaced. It's cheaper to just buy a new phone,
IMHO. We don't take insurance any longer.

I am a happy customer. I've had service in places where others have not.
Most people I know with Verizon don't have any problems with the
company or the sales people.

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

Janet Wilder

2007-08-26, 10:33 pm

L'l John wrote:
> Will you still be able to get on the internet using your new phone? The back
> door way, only using minutes instead of $59 per month?

There is a Mobile Office Kit available for this phone but I didn't get
it. We sold our motor home in June so there isn't much need for
connecting to the laptop via cell phone. We are traveling now and
staying in motels and just about all of them have free WiFi, even the
inexpensive ones that have coupons in the books we get at state welcome
centers <g>.

I still have an almost new Mobile Office kit for the Motorola V276 as
well as a car charger, connector cable for a Wilson Booster, case and AC
charger. I might see if my friend can sell that stuff for me on E-bay.

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

L'l John

2007-08-27, 12:33 pm

"Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
news:46d22411$0$2639
7$c3e8da3@news.astraweb.com...
> L'l John wrote:
>
> There is a Mobile Office Kit available for this phone but I didn't get it.
> We sold our motor home in June so there isn't much need for connecting to
> the laptop via cell phone. We are traveling now and staying in motels and
> just about all of them have free WiFi, even the inexpensive ones that have
> coupons in the books we get at state welcome centers <g>.
>
> I still have an almost new Mobile Office kit for the Motorola V276 as well
> as a car charger, connector cable for a Wilson Booster, case and AC
> charger. I might see if my friend can sell that stuff for me on E-bay.
>
>
>
> --
> Janet Wilder
> Bad spelling. Bad punctuation
> Good Friends. Good Life

Changing phones is always traumatic for me. :-)
When I changed from my VX4400 to a Motorola 325, I had a time setting the
new phone up to be able to access the internet. Once setup, it has worked
just fine. But the info on how to do it was scarce.
I home my present phone last a long time.

Janet Wilder

2007-08-27, 10:33 pm

L'l John wrote:
> "Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
> news:46d22411$0$2639
7$c3e8da3@news.astraweb.com...
>
> Changing phones is always traumatic for me. :-)
> When I changed from my VX4400 to a Motorola 325, I had a time setting the
> new phone up to be able to access the internet. Once setup, it has worked
> just fine. But the info on how to do it was scarce.
> I home my present phone last a long time.
>
>
Try the Yahoo! Group InternetByCellPhone. They have tutorials for each
cell company. They also have a snotty moderator. Be careful not to post
a request for anything that is in their files. He will slap you down.
They also prefer top-posting there (ugh)

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

clifto

2007-08-28, 4:33 am

Janet Wilder wrote:
> They also prefer top-posting there (ugh)

..woc eht dessik eh sa nam dlo eht dias ",nwo sih hcae oT"

--
my spell checker actually likes "sa" and "nam"

Pegleg

2007-08-28, 10:33 am

>Try the Yahoo! Group InternetByCellPhone. They have tutorials for each
>cell company. They also have a snotty moderator. Be careful not to post
> a request for anything that is in their files. He will slap you down.
>They also prefer top-posting there (ugh)

If you are referring to Don Blake I think you being a bit unfair. He is
the owner/moderator of the group and has expectations for the group .
That is not being snotty. If you don't like the group don't use
it...find your answers elsewhere. Don has helped many people work out
solutions.

At the "Home" section of the group is posted:

++++++++++ PLEASE READ THE FOLLOWING ++++++++++

Detailed "Connectivity Tutorials" for Verizon, Sprint and AT&T are
located in the "Files" section along with a Sprint coverage map. Links
to Verizon and AT&T coverage maps are provided within the Tutorial's.

We "Top Post" here and we give our name at the end of our post.

++++++++++++++++++++
++++++++++++++++++++
+++++++++++++

Seems to me that pretty well spells everything out! Kind of like most
Usenet groups which usually say "Please Read The FAQ Before Posting".

BTW...I'm sure some in RORT find you snotty!

:-)

Boomer

2007-08-29, 7:33 am

"Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
news:46d22411$0$2639
7$c3e8da3@news.astraweb.com...
>
>
> ...We sold our motor home in June so there isn't much need for connecting
> to the laptop via cell phone. We are traveling now and staying in motels
> and just about all of them have free WiFi, even the inexpensive ones that
> have coupons in the books we get at state welcome centers <g>.
>
>
>
>
>
> --
> Janet Wilder
> Bad spelling. Bad punctuation
> Good Friends. Good Life

We'll be on the road next week & plan on using the free WiFi connections
where ever available. Do the motels advertise they have WiFi access? I hear
that many of the states are providing it at their rest areas. Is this true?
We just got our first notebook & haven't had to much experience finding free
spots yet. If other areas are like our, lots of folks here don't lock down
their routers.

Janet Wilder

2007-08-29, 10:33 am

Boomer wrote:
> "Janet Wilder" <kelliepoodle@yahoo.com> wrote in message
> news:46d22411$0$2639
7$c3e8da3@news.astraweb.com...
>
>
> We'll be on the road next week & plan on using the free WiFi connections
> where ever available. Do the motels advertise they have WiFi access? I hear
> that many of the states are providing it at their rest areas. Is this true?
> We just got our first notebook & haven't had to much experience finding free
> spots yet. If other areas are like our, lots of folks here don't lock down
> their routers.
>
>

We did find that several states had WiFi at their welcome centers. Many
motels did not advertise WiFi but had it. The chains seem to.
Econolodge, Days Inn, Rodeway Inn, Comfort Inn, etc. The only places we
stopped that did not were a La Quinta whose system was down and a mom
and pop place in the Pocono Mountains in PA. That motel didn't even have
phones in the rooms.

McDonalds, Panera Bread, Duncan Donuts, some Whataburgers, and other
fast food joints have WiFi, too.

Here are a few URLs. I can't vouch for them as I haven't been there lately:

http://www.wififreespot.com/
http://tinyurl.com/27hud9 CNET's site.
http://www.wi-fihotspotlist.com/

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

Frankster

2007-08-29, 10:33 am

> and pop place in the Pocono Mountains in PA. That motel didn't even have
> phones in the rooms.

Hahaha.... cool... LOL!

-Frank

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