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Cellular forums Home > Archive > Bell Mobility > October 2005 > Fraudulent Billing Practices at Bell Mobility
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| Author |
Fraudulent Billing Practices at Bell Mobility
|
|
|
| My apologies for the cross posting. This is a message that I beleive needs
to get out to as many people as possible.
Beware of FRAUDULENT BILLING PRACTICES at Bell Mobility.
They will rack up charges to your account that even they can't decipher, and
then drag their heels when you demand an accounting.
Then lo and behold 90 days elapses and they tell you "sorry, you only have
90 days to dispute these charges, they can't be reversed.
If you continue to complain, and dispute charges...they simply cancel your
account, but not before hitting you with a $199.00 cancellation fee !
Of course then they threaten to ruin your credit by sending the account to
collection if you don't just shut up and pay.
Here's what I have to say to Bell Mobility. You are nothing but Fraud
artists preying on innocent consumers.
If any of you reading this post are Canadians, and are considering a Cell
Phone purchase.....Do Not...and I repeat Do Not go anywhere near Bell
Mobility
You will pay dearly for inferior service, incompetant customer service
personel, and arrogant management. In short you will get screwed by them.
Take your business to someone else....anybody else but Do Not deal with Bell
Canada in any way shape or form.
Perhaps we as consumers can show companies such as Bell that we will not
continue to fill their coffers with our hard earned money while they
continue to give us the shaft.
| |
|
| On Mon, 15 Aug 2005 21:20:58 GMT, "G M" <nyteryder@hotmail.com> wrote:
>My apologies for the cross posting. This is a message that I beleive needs
>to get out to as many people as possible.
>
>Beware of FRAUDULENT BILLING PRACTICES at Bell Mobility.
>They will rack up charges to your account that even they can't decipher, and
>then drag their heels when you demand an accounting.
>Then lo and behold 90 days elapses and they tell you "sorry, you only have
>90 days to dispute these charges, they can't be reversed.
>If you continue to complain, and dispute charges...they simply cancel your
>account, but not before hitting you with a $199.00 cancellation fee !
>Of course then they threaten to ruin your credit by sending the account to
>collection if you don't just shut up and pay.
>Here's what I have to say to Bell Mobility. You are nothing but Fraud
>artists preying on innocent consumers.
>If any of you reading this post are Canadians, and are considering a Cell
>Phone purchase.....Do Not...and I repeat Do Not go anywhere near Bell
>Mobility
>You will pay dearly for inferior service, incompetant customer service
>personel, and arrogant management. In short you will get screwed by them.
>Take your business to someone else....anybody else but Do Not deal with Bell
>Canada in any way shape or form.
>Perhaps we as consumers can show companies such as Bell that we will not
>continue to fill their coffers with our hard earned money while they
>continue to give us the shaft.
>
>
While I hate all this cross-posting, I feel that a bit of balance is called for
here.
I have been a Bell Mobility subscriber continuously since 1991, and have
basically had no problems (show me any service provider that does not give you
ANY problems over a 14-year period, and I'll tell you that this exists only in
Lala-land).
I have heard as many complaints about other mobile service providers as I have
about Bell Mobility.
(Some people hate RONA and love Home Depot - others feel just the other way. .)
However, the above seems like a rather far-fetched rant, and I would love to see
documented proof of all that.
John <><
A wise monkey is a monkey who doesn't monkey
with an other monkey's monkey.
| |
|
| On Mon, 15 Aug 2005 21:20:58 GMT, "G M" <nyteryder@hotmail.com> wrote:
>Take your business to someone else....anybody else but Do Not deal with Bell
>Canada in any way shape or form.
>Perhaps we as consumers can show companies such as Bell that we will not
>continue to fill their coffers with our hard earned money while they
>continue to give us the shaft.
>
>
So how come you have a Bell Sympatico account, Gregg?
John <><
A wise monkey is a monkey who doesn't monkey
with an other monkey's monkey.
| |
|
| I don't think the original poster and I are the same person.
I have never had problems with Sympatico, Mobility, or ExpressVu
Gregg
"John" <nospam@nospam.ca> wrote in message
news:8v62g1t2a9658pd
hvsbo2tn6nhv9fn3ajv@
4ax.com...
> On Mon, 15 Aug 2005 21:20:58 GMT, "G M" <nyteryder@hotmail.com> wrote:
>
> So how come you have a Bell Sympatico account, Gregg?
>
>
> John <><
>
> A wise monkey is a monkey who doesn't monkey
> with an other monkey's monkey.
| |
|
|
| Freddy 2005-08-15, 11:48 pm |
| I have to agree that something weird is up....I switched from a regular 440
a month service to the pay as you go $10 a month plan, where I buy thime
each month at any convenience store ($25/every 2 months now)....
What I noticed immediately is how often my calls get dropped, and I have to
dial back and it's another 35 cents dinged...I'm guessing when a regular $50
a month customer needs a line and they are full, a pay as you go customer
like me gets dropped to free up a line.
Also, I check my balance (unused funds roll over each month and it can be,
say $23.55 today, and I dont use the phone for a week, chack it again, and
it's somehow down to $19.20...and I don't have any extra features....of
course, they deny it all.
"Not so Happy Customer" <the real more_head2022@hotmai
l.com> wrote in
message news:wDaMe.223042$5V4.98684@pd7tw3no...
> read this http://members.shaw.ca/projectx1/bellmobility.htm
>
>
> need more proof John......AKA Bell employee
>
| |
|
| The problem isn't the actual phone service, its the CUSTOMER service. It's
the worse customer service that I have ever dealt with. This is across the
board at Bell, whether it be for Mobility, Satellite, Telephone or even in
person at a Bell World store.
Once you have a billing problem , a defective modem, or some other reason to
call for repair/install etc..etc..anything that is outside the norm of
ordering a service (paying THEM money) . YOU WILL FIND OUT RIGHT AWAY how
poor the service is.
> While I hate all this cross-posting, I feel that a bit of balance is
> called for
> here.
>
> I have been a Bell Mobility subscriber continuously since 1991, and have
> basically had no problems (show me any service provider that does not give
> you
> ANY problems over a 14-year period, and I'll tell you that this exists
> only in
> Lala-land).
>
> I have heard as many complaints about other mobile service providers as I
> have
> about Bell Mobility.
> (Some people hate RONA and love Home Depot - others feel just the other
> way. .)
>
> However, the above seems like a rather far-fetched rant, and I would love
> to see
> documented proof of all that.
>
>
> John <><
>
> A wise monkey is a monkey who doesn't monkey
> with an other monkey's monkey.
| |
| Dante 2005-08-15, 11:48 pm |
|
WHO THE XXXX IN A SATELLITE TV GROUP CARES!
Take your whiney asses back to your telephone groups and quit the
crossposting BITCHING!
On Mon, 15 Aug 2005 20:58:15 -0400, "Freddy" <not@spam.com> wrote:
>I have to agree that something weird is up....I switched from a regular 440
>a month service to the pay as you go $10 a month plan, where I buy thime
>each month at any convenience store ($25/every 2 months now)....
>What I noticed immediately is how often my calls get dropped, and I have to
>dial back and it's another 35 cents dinged...I'm guessing when a regular $50
>a month customer needs a line and they are full, a pay as you go customer
>like me gets dropped to free up a line.
>Also, I check my balance (unused funds roll over each month and it can be,
>say $23.55 today, and I dont use the phone for a week, chack it again, and
>it's somehow down to $19.20...and I don't have any extra features....of
>course, they deny it all.
>
>
>
>"Not so Happy Customer" <the real more_head2022@hotmai
l.com> wrote in
>message news:wDaMe.223042$5V4.98684@pd7tw3no...
>
| |
| Waffle 2005-08-15, 11:48 pm |
| I love the screw ups at Bell , I mean it i really LOVE it !!! So far this year
I have Ultra High SPeed internet for FREE !!! didnt pay a dime , FREE minutes on
my solo phone , i have 3 and they all ended up with like $50 each in airtime ,
my satellite i ended up with FREE PPV movies all year long !! Keep up the screw
ups i sure dont want to pay for all this !!!
Not Sarcastic , but for REAL !!
"G" <G@G.COM> wrote in message
news:rfbMe.6591$7R.322482@news20.bellglobal.com...
> The problem isn't the actual phone service, its the CUSTOMER service. It's
> the worse customer service that I have ever dealt with. This is across the
> board at Bell, whether it be for Mobility, Satellite, Telephone or even in
> person at a Bell World store.
>
> Once you have a billing problem , a defective modem, or some other reason to
> call for repair/install etc..etc..anything that is outside the norm of
> ordering a service (paying THEM money) . YOU WILL FIND OUT RIGHT AWAY how
> poor the service is.
>
>
>
>
>
| |
|
| In article < dkj2g11t8jthplompans
409u9ipk4r0sen@4ax.com>, Dante <Dante@TheInferno.net> wrote:
>
>
> WHO THE XXXX IN A SATELLITE TV GROUP CARES!
>Take your whiney asses back to your telephone groups and quit the
>crossposting BITCHING!
Crack ?
Jim
| |
| Joseph 2005-08-16, 5:48 pm |
| On Mon, 15 Aug 2005 21:24:33 -0400, "G" <G@G.COM> wrote:
>The problem isn't the actual phone service, its the CUSTOMER service.
The problem isn't any better at Fido. Try being on hold for three
hours! Then when you do speak with someone who can barely speak
English they still are totally lacking in clues.
- -
| |
| lawdogjr 2005-08-16, 5:48 pm |
| Free PPV all year long? Sure....
"Waffle" <hound107@hotmail22.com> wrote in message
news:4YbMe.9866$kz6.467928@news20.bellglobal.com...
>I love the screw ups at Bell , I mean it i really LOVE it !!! So far this
>year
> I have Ultra High SPeed internet for FREE !!! didnt pay a dime , FREE
> minutes on
> my solo phone , i have 3 and they all ended up with like $50 each in
> airtime ,
> my satellite i ended up with FREE PPV movies all year long !! Keep up the
> screw
> ups i sure dont want to pay for all this !!!
>
>
> Not Sarcastic , but for REAL !!
>
>
>
>
>
>
>
>
> "G" <G@G.COM> wrote in message
> news:rfbMe.6591$7R.322482@news20.bellglobal.com...
>
>
| |
| tempest 2005-08-17, 5:48 pm |
| My father had a bell Mo. contract that came due on April 16 2005. Just as
April 16 hits, his phone does not work anymore, cant place calls, or
recieve. I played around with it, and i saw that, when i would power off
the phone, and power it on, i was able to make a call with in the first 30
seconds, then i would lose antenna signal, and the call would drop and phone
went to emergency only mode.
So i called Bell, and they said its the phone that is having problems, to
take it in to one of thier stores, and they would take a look at the phone.
I get there, waited 1 hour to be served, then get a 20 year old girl is
trying to sell us a new phone and package. They had no idea how to look at
my dad's phone.
All my dad wanted was to continue his phone package , monthly, without
signing on to a new contract. So, i realized the game they were playing,
shutting off phones that were at the end of the 2 year contract, so you
would go for an upgrade and sign on for another 2 or 3 years. I call Bell
again, threatend them i would switch carrier if they didnt stop messing with
the phone, and they didnt care.
Well, i wasn't gonna fall in that trap, i took him to FIDO, and got him a
phone and contract , and he is saving money too and is very happy. Called
bell, canceled the phone line, since it was at the end of the 2 years, no
penalties. 3 days later, someone from Bell calls, begging to not cancel,
offering all kinds of deals just to stick around. Told them its too late and
hung up.
All i can say is that all these huge corporations are sneaky, and they can
play you. They know you can hardly prove your allegations of them using bad
business relations that they use with the customers. The only way to hurt
them back is to talk about it, and cancel the contract and move on to
someone else that would shower you with gifts to get you. Then, cancel again
and move on to another. Make them work to get your money.
Thats my 2 cents!
"G M" <nyteryder@hotmail.com> wrote in message
news:_G7Me.225185$s54.21727@pd7tw2no...
> My apologies for the cross posting. This is a message that I beleive needs
> to get out to as many people as possible.
>
> Beware of FRAUDULENT BILLING PRACTICES at Bell Mobility.
> They will rack up charges to your account that even they can't decipher,
> and
> then drag their heels when you demand an accounting.
> Then lo and behold 90 days elapses and they tell you "sorry, you only
> have
> 90 days to dispute these charges, they can't be reversed.
> If you continue to complain, and dispute charges...they simply cancel your
> account, but not before hitting you with a $199.00 cancellation fee !
> Of course then they threaten to ruin your credit by sending the account to
> collection if you don't just shut up and pay.
> Here's what I have to say to Bell Mobility. You are nothing but Fraud
> artists preying on innocent consumers.
> If any of you reading this post are Canadians, and are considering a Cell
> Phone purchase.....Do Not...and I repeat Do Not go anywhere near Bell
> Mobility
> You will pay dearly for inferior service, incompetant customer service
> personel, and arrogant management. In short you will get screwed by them.
> Take your business to someone else....anybody else but Do Not deal with
> Bell
> Canada in any way shape or form.
> Perhaps we as consumers can show companies such as Bell that we will not
> continue to fill their coffers with our hard earned money while they
> continue to give us the shaft.
>
>
>
| |
| GeekBoy 2005-08-17, 5:48 pm |
|
"G" <G@G.COM> wrote in message
news:rfbMe.6591$7R.322482@news20.bellglobal.com...
> The problem isn't the actual phone service, its the CUSTOMER service. It's
> the worse customer service that I have ever dealt with. This is across
> the board at Bell, whether it be for Mobility, Satellite, Telephone or
> even in person at a Bell World store.
>
> Once you have a billing problem , a defective modem, or some other reason
> to call for repair/install etc..etc..anything that is outside the norm of
> ordering a service (paying THEM money) . YOU WILL FIND OUT RIGHT AWAY how
> poor the service is.
Now you are backpeddling on your FRAUDULENT statments of billng practices
>
>
>
>
>
| |
|
| does anyone know where to get a nokia n91 phone from? I've seen a few of
them listed on ebay but i dont know if they are the real deal or not.
according to articles i have read the phone is not supposed to be available
until the end of this year. i currently use Rogers AT&T.
"G M" <nyteryder@hotmail.com> wrote in message
news:_G7Me.225185$s54.21727@pd7tw2no...
> My apologies for the cross posting. This is a message that I beleive needs
> to get out to as many people as possible.
>
> Beware of FRAUDULENT BILLING PRACTICES at Bell Mobility.
> They will rack up charges to your account that even they can't decipher,
and
> then drag their heels when you demand an accounting.
> Then lo and behold 90 days elapses and they tell you "sorry, you only
have
> 90 days to dispute these charges, they can't be reversed.
> If you continue to complain, and dispute charges...they simply cancel your
> account, but not before hitting you with a $199.00 cancellation fee !
> Of course then they threaten to ruin your credit by sending the account to
> collection if you don't just shut up and pay.
> Here's what I have to say to Bell Mobility. You are nothing but Fraud
> artists preying on innocent consumers.
> If any of you reading this post are Canadians, and are considering a Cell
> Phone purchase.....Do Not...and I repeat Do Not go anywhere near Bell
> Mobility
> You will pay dearly for inferior service, incompetant customer service
> personel, and arrogant management. In short you will get screwed by them.
> Take your business to someone else....anybody else but Do Not deal with
Bell
> Canada in any way shape or form.
> Perhaps we as consumers can show companies such as Bell that we will not
> continue to fill their coffers with our hard earned money while they
> continue to give us the shaft.
>
>
>
| |
| Super Dave 2005-08-18, 11:48 pm |
| [color=darkred]
> "G M" <nyteryder@hotmail.com> wrote in message
> news:_G7Me.225185$s54.21727@pd7tw2no...
needs[color=darkred]
> and
> have
your[color=darkred]
to[color=darkred]
Cell[color=darkred]
them.[color=darkred]
> Bell
You're an idiot plain & simple. Probably delusional, incompetent and a pussy
to boot. Now get back and finish the ironing before your
wife/mother/boyfriend gets home.
| |
| Pizza Girl. 2005-08-18, 11:48 pm |
| Most cell phones are "locked down" to one service via a card or password and
cannot be used elsewhere unless it has been "released". Some cell phone
companies will do this for you but will charge you about $2-300 for this
service.
Unless the phone is guaranteed unlocked and usable on any service forget
it...not worth it.
There are cracks and equipment and services to unlock such but they can be
expensive also.
"G" <hitman247@hotmail.com> wrote in message
news:1_qdnUq30cPjSZn
eRVn-2g@rogers.com...
> does anyone know where to get a nokia n91 phone from? I've seen a few of
> them listed on ebay but i dont know if they are the real deal or not.
> according to articles i have read the phone is not supposed to be
available
> until the end of this year. i currently use Rogers AT&T.
>
>
>
> "G M" <nyteryder@hotmail.com> wrote in message
> news:_G7Me.225185$s54.21727@pd7tw2no...
needs[color=darkred]
> and
> have
your[color=darkred]
to[color=darkred]
Cell[color=darkred]
them.[color=darkred]
> Bell
>
>
| |
| Gary Tait 2005-08-21, 5:48 pm |
| "Waffle" <hound107@hotmail22.com> wrote in
news:4YbMe.9866$kz6.467928@news20.bellglobal.com:
>
> I love the screw ups at Bell , I mean it i really LOVE it !!! So far
> this year I have Ultra High SPeed internet for FREE !!! didnt pay a
> dime , FREE minutes on my solo phone , i have 3 and they all ended up
> with like $50 each in airtime , my satellite i ended up with FREE PPV
> movies all year long !! Keep up the screw ups i sure dont want to pay
> for all this !!!
>
>
> Not Sarcastic , but for REAL !!
So, you are saying a billing SNAFU got you those services for free, you
are fraudulently gaining them (at the expense of someone else or the
company), are/were out stealing them, or are somehow entitled by the
company to get them?
| |
| Waffle 2005-08-26, 5:48 pm |
| your one of those ying yangs who wants a new phone and cant read the agreement .
"Super Dave" <souperdave@canada.com> wrote in message
news:BH8Ne.49932$vj.26451@pd7tw1no...
>
> needs
> your
> to
> Cell
> them.
>
> You're an idiot plain & simple. Probably delusional, incompetent and a pussy
> to boot. Now get back and finish the ironing before your
> wife/mother/boyfriend gets home.
>
>
| |
| Katman 2005-10-08, 5:48 am |
| Been there ... done that. But is anybody listening because these
complaint postings keep coming up.Well I suppose at some point we will
reach critical mass and then the truth about Bell Mobility's tactics
will be known. What hurts you(financiallly) makes you more wiser.
"G M" <nyteryder@hotmail.com> wrote:
>My apologies for the cross posting. This is a message that I beleive needs
>to get out to as many people as possible.
>
>Beware of FRAUDULENT BILLING PRACTICES at Bell Mobility.
>They will rack up charges to your account that even they can't decipher, and
>then drag their heels when you demand an accounting.
>Then lo and behold 90 days elapses and they tell you "sorry, you only have
>90 days to dispute these charges, they can't be reversed.
>If you continue to complain, and dispute charges...they simply cancel your
>account, but not before hitting you with a $199.00 cancellation fee !
>Of course then they threaten to ruin your credit by sending the account to
>collection if you don't just shut up and pay.
>Here's what I have to say to Bell Mobility. You are nothing but Fraud
>artists preying on innocent consumers.
>If any of you reading this post are Canadians, and are considering a Cell
>Phone purchase.....Do Not...and I repeat Do Not go anywhere near Bell
>Mobility
>You will pay dearly for inferior service, incompetant customer service
>personel, and arrogant management. In short you will get screwed by them.
>Take your business to someone else....anybody else but Do Not deal with Bell
>Canada in any way shape or form.
>Perhaps we as consumers can show companies such as Bell that we will not
>continue to fill their coffers with our hard earned money while they
>continue to give us the shaft.
>
>
| |
| Katman 2005-10-26, 5:48 pm |
| YOU HAVE BEEN WARNED!!! STAY AWAY FROM BELL MOBILITY!!!
"G M" <nyteryder@hotmail.com> wrote:
>My apologies for the cross posting. This is a message that I beleive needs
>to get out to as many people as possible.
>
>Beware of FRAUDULENT BILLING PRACTICES at Bell Mobility.
>They will rack up charges to your account that even they can't decipher, and
>then drag their heels when you demand an accounting.
>Then lo and behold 90 days elapses and they tell you "sorry, you only have
>90 days to dispute these charges, they can't be reversed.
>If you continue to complain, and dispute charges...they simply cancel your
>account, but not before hitting you with a $199.00 cancellation fee !
>Of course then they threaten to ruin your credit by sending the account to
>collection if you don't just shut up and pay.
>Here's what I have to say to Bell Mobility. You are nothing but Fraud
>artists preying on innocent consumers.
>If any of you reading this post are Canadians, and are considering a Cell
>Phone purchase.....Do Not...and I repeat Do Not go anywhere near Bell
>Mobility
>You will pay dearly for inferior service, incompetant customer service
>personel, and arrogant management. In short you will get screwed by them.
>Take your business to someone else....anybody else but Do Not deal with Bell
>Canada in any way shape or form.
>Perhaps we as consumers can show companies such as Bell that we will not
>continue to fill their coffers with our hard earned money while they
>continue to give us the shaft.
>
>
|
|
|
|
|