Sprint PCS - Re: America $5 option covers all phones?

Author

Re: America $5 option covers all phones? - yet another issue, HELP

FWIW

2005-11-22, 2:48 am

>Any idea what happened?

Yes.

Many times when you speak to a rep, about ANYTHING, they re-age your
contract. You can call and ask them how they are doing and they will
re-age your contract.

It's a scam, but it works as most people don't notice that their
contracts have been re-aged.

>What should I say when I call in about this?

Call and say that you never agreed to the re-aging. If you cancel at
the end of the original period, they cannot hit you with an ETF fee
unless they have something recorded or in writing to the effect that
you agreed to the terms.

I know many people that this has happened to. I think they do it by
default.

Everyone handles it differently. Some people threaten to cancel right
away, because they argue that Sprint has invalidated the original
contract by re-aging it. Some people just yell and scream. Some
threaten to sue.

>From what I have heard, they will usually *TELL* you that they have
un-aged the contract. But they haven't. You will play this game for
the rest of your original contract. Dealing with it now may be
fruitless. Just file your complain, note the time, date, and who you
talked to, and keep it someplace safe.

Make sure you know the contract length that you agreed to. THAT is
when your contract ends ... unless it can be proven otherwise,

On that date, call to renegotiate your deal. If they say "You have X
number of months left, tell them to submit the proof, and you will call
them back in that number of months once proof is submitted".

Again, from what I heard, they usually don't do this, the "take your
word for it", and renegotiate your contract from that point. They know
they have no proof, but you sure as heck can't blame them for trying.

The whole point of capitalism is the act of trying to capitalize on
people.

If they can get away with it in just 10% of the cases, it is worth it.

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