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| http://www.pcsintel.com/content/view/1547/9/
As of October 1, Sprint raised pay-per-use text messaging rates to $.15
per message. Some see this as a material change to services provided,
since unlike 411, a customer cannot use an alternative service.
As such, if it is a material change, customers can be released from
their contract within 30 days. However, Sprint has not commented on as
to if this is a material change of services provided.
CBS 13 in Sacramento claims they have found an answer. According to
their reporting, the change is indeed material, and customers can cancel
ETF-free within 30 days (providing they do not pay a bill after October
1, which would be an acceptance of the plan change).
Update: PCS Intel has independently verified that Sprint will cancel
accounts, and waive the Early Termination Fee for this. We successfully
canceled a Sprint account ETF-free when contacting customer care.
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If you want outta Sprint, now is the time.
Rob
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