| Author |
Sprint tried to extend contract without permission!
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| Here they go again. I called sprint on 10-18-06 to ask about going to the
next level on minutes. I specifically told the rep I only would do it if it
did not extend my contract. She told me it would not and moved me up to the
next level on minutes. Well I get a statement yesterday saying my contract
is extended another 2 years! I am on the phone with them as I write this
getting my plan back where it was. I have to wait until 9-07 and I am thru
with sprint! In addition I am still having trouble getting sprint to remove
sprint pcs international which I never ordered! Every month it is something
with this company.
Brian in MI
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| Kevin Vigil 2006-11-09, 7:33 am |
| I hear that. Since I signed with Sprint in June, I have never had a correct
bill. My current one the losers are billing me twice for line 1, and 3
times for line 3. As I am an impatient person, I will not sit on hold for
long periods of time with anyone. I tried calling these a-holes and sat on
hold for 10 min. They are refusing to handle this through their
online/e-mail system. This has been going on for 4 days now. I have
submitted a complaint to the BBB. By looking at the BBB record, it looks
like Sprint has many complaints...
http://www.kansascity.bbb.org/commo...ml?bid=98010534 . Has anyone
had any luck going to their Sprint store to handle incorrect billings?
-k
"Brian" <sportsdadmi@yahoo.com> wrote in message
news:PpKdnfkQw9qrHM3
YnZ2dnUVZ_h6dnZ2d@co
mcast.com...
> Here they go again. I called sprint on 10-18-06 to ask about going to the
> next level on minutes. I specifically told the rep I only would do it if
> it did not extend my contract. She told me it would not and moved me up to
> the next level on minutes. Well I get a statement yesterday saying my
> contract is extended another 2 years! I am on the phone with them as I
> write this getting my plan back where it was. I have to wait until 9-07
> and I am thru with sprint! In addition I am still having trouble getting
> sprint to remove sprint pcs international which I never ordered! Every
> month it is something with this company.
>
> Brian in MI
>
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| John Richards 2006-11-09, 3:33 pm |
| "Kevin Vigil" <kvigil2@cox.net> wrote in message news:RPD4h.19051$pn4.17843@newsfe17.lga...
> By looking at the BBB record, it looks
> like Sprint has many complaints...
> http://www.kansascity.bbb.org/commo...ml?bid=98010534 .
There are many complaints because Sprint has a huge number of customers.
Looking at the BBB report, it is encouraging that the overwhelming majority
of complaints were settled satisfactorily, or where the BBB determined that
Sprint had made a good settlement offer.
--
John Richards
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| thedoc 2006-11-11, 10:33 pm |
|
"Brian" <sportsdadmi@yahoo.com> wrote in message
news:PpKdnfkQw9qrHM3
YnZ2dnUVZ_h6dnZ2d@co
mcast.com...
> Here they go again. I called sprint on 10-18-06 to ask about going to the
> next level on minutes. I specifically told the rep I only would do it if
> it did not extend my contract. She told me it would not and moved me up to
> the next level on minutes. Well I get a statement yesterday saying my
> contract is extended another 2 years! I am on the phone with them as I
> write this getting my plan back where it was. I have to wait until 9-07
> and I am thru with sprint! In addition I am still having trouble getting
> sprint to remove sprint pcs international which I never ordered! Every
> month it is something with this company.
>
> Brian in MI
>
!
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