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Cellular forums Home > Archive > Sprint PCS > February 2008 > website broken
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| VikingSail 2008-02-24, 10:33 pm |
| Well, now Sprint has messed up access to the Sprintpcs website.
I had been happy using the site to take care of my account rather then
using the phone. BUT
They are reregistering users and I've been waiting over a hour for them
to text a validation code to my phone.
Meanwhile I can't do anything in the website, like check my usage or
more important pay my bill.
Not much left for them to mess up with their CS.
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| rlsusenet@NOSPAMPUHLEEZschnapp.org 2008-02-25, 10:33 pm |
| VikingSail wrote:
> Well, now Sprint has messed up access to the Sprintpcs website.
> I had been happy using the site to take care of my account rather then
> using the phone. BUT
> They are reregistering users and I've been waiting over a hour for them
> to text a validation code to my phone.
> Meanwhile I can't do anything in the website, like check my usage or
> more important pay my bill.
>
> Not much left for them to mess up with their CS.
Interesting. I received a notice several weeks ago, announcing that the
site would be unavailable to me for 3 days, while they migrated my
records to a new system.
Sure enough, at the end of that 3-day period, I re-registered and
everything's working like a charm. In fact, it's working for me BETTER
than before: Because I had had Retention fix a problem with my account a
couple of weeks ago (giving me the unlimited SMS that my account was
supposed to have, instead of 500/month), I was (as usual) locked out of
"current usage" stats until the end of the billing period, which is in a
few days. On this new system, I'm no longer locked out, and can see all
my current usage stats.
That's one annoyance out of the way!
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| VikingSail 2008-02-25, 10:33 pm |
| Oh my god, late this afternoon it worked.
ok I have to give one point to sprint CS.
and I made my payment.
VikingSail wrote:
> Well, now Sprint has messed up access to the Sprintpcs website.
> I had been happy using the site to take care of my account rather then
> using the phone. BUT
> They are reregistering users and I've been waiting over a hour for them
> to text a validation code to my phone.
> Meanwhile I can't do anything in the website, like check my usage or
> more important pay my bill.
>
> Not much left for them to mess up with their CS.
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| Porter Haskew 2008-02-25, 10:33 pm |
| I like the new site. Works well for me. I had a small upgrade problem with
Sprint but Executive Services worked it out for me just wonderful. I got any
phone I wanted (actually 2) for the web price with mail-in rebates instant.
I am very happy. I love that Blackberry.
Porter
On 2/25/08 8:16 PM, in article 13s6q3tmrdgsib9@corp
.supernews.com,
"VikingSail" < vikingsail@earthlink
.net> wrote:
[color=darkred]
> Oh my god, late this afternoon it worked.
> ok I have to give one point to sprint CS.
> and I made my payment.
> VikingSail wrote:
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