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Author Amazon.com, experience in switching?
E Yen

2005-10-24, 2:48 am


Amazon.com, experience in switching?

I currently have Tmobile wireless. I am interested in the great deals
in cell phone at Amazon.com, and I am interested in Verizon.

Does anyone have any experience in Amazon.com's cell plans? Any
problems?

Any problems in number portability?

How was the customer service?

Thanks.

LEM

2005-10-24, 5:48 pm

"E Yen" <groups1355@yahoo.com> wrote in news:1130122504.769905.219100
@g47g2000cwa.googlegroups.com:

>
> Amazon.com, experience in switching?
> Does anyone have any experience in Amazon.com's cell plans? Any
> problems?


There are no Amazon.com plans. Amazon just sells you the phone with
whatever plan is offered by carrier. In many cases they manage to sell
you the phone itself cheaper. When I was switching to T-mobile 1.5 years
ago I bought 4 phones on Amazon - no problem...

> Any problems in number portability?


Nothing to do with Amazon. Once you get your phone -- call the carrier
and have them port the number. If you have any problems with portability,
that's the problem between you and carrier. Amazon is not involved there
in any way.

> How was the customer service?


Once again. If you have problems placing an order -- you turn to Amazon
CS (and it's usually pretty good). Once phone is on your hands, it's
carriers customer service you worry about. It'd be the same whethere you
bought phone off Amazon, or directly from dealer or from RadioShack.

LEM
(remove all digits in e-mail for direct reply)
Sid Subramanian

2005-10-25, 5:48 pm

LEM wrote:
> "E Yen" <groups1355@yahoo.com> wrote in news:1130122504.769905.219100
> @g47g2000cwa.googlegroups.com:
>
>
>
> Nothing to do with Amazon. Once you get your phone -- call the carrier
> and have them port the number. If you have any problems with portability,
> that's the problem between you and carrier. Amazon is not involved there
> in any way.
>


On the number portability thing, it is tricky and depends on the carrier
you're switching to. It's apparently not a problem with T-Mobile, but,
for example you can't move your number to Cingular without forfeiting
your Amazon rebate.

Read the details here:
http://www.amazon.com/exec/obidos/t...8192977-5090200

Sid
LinkBot





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