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Author T-zones mysteriously gone?
Armada

2005-05-19, 12:12 pm

I have an account ($30/300 whereever plan, unlimited weekends) with Tmo
with the unlimited Internet VPN option. Up until, oh, a couple of days
ago - I had unlimited Tzones on my phone. However, I go to Tzones this
morning, and I find that its gone and telling me that I will have to
pay $4.99 for the unlimited Tzones option.

I call Tmo, and they tell me that - yes, I would have to pay extra for
Tzones on my account even though I have the unlimited Internet option.

I was under the impression that if I had the Unlimited VPN Internet
option I also would get access to Tzones Unlimited. So if that isn't
the case, why did I have acccess to it, and now I don't?

Has something changed with their account\pricing structure?

TIA

Cyrus Afzali

2005-05-19, 12:12 pm

On 28 Apr 2005 07:06:11 -0700, "Armada" <gojeda@georgeojeda.com>
wrote:

>I have an account ($30/300 whereever plan, unlimited weekends) with Tmo
>with the unlimited Internet VPN option. Up until, oh, a couple of days
>ago - I had unlimited Tzones on my phone. However, I go to Tzones this
>morning, and I find that its gone and telling me that I will have to
>pay $4.99 for the unlimited Tzones option.
>
>I call Tmo, and they tell me that - yes, I would have to pay extra for
>Tzones on my account even though I have the unlimited Internet option.
>
>I was under the impression that if I had the Unlimited VPN Internet
>option I also would get access to Tzones Unlimited. So if that isn't
>the case, why did I have acccess to it, and now I don't?
>
>Has something changed with their account\pricing structure?


You should be able to access WAP sites with VPN -- I know I can. If I
couldn't, I'd be shut out of Yahoo! Mail, as TM is indeed now
confirming there's an issue accessing that over Internet2/TM VPN.

Data services aren't shared, as part of any family plan, but it
doesn't sound as if this is affecting you.
Armada

2005-05-19, 12:12 pm

OK, I tried accessing a wap site (wap.yahoo.com) and it will NOT let me
do so. The same screen telling me that I need to sign up for Tzones
for $4.99/mo comes up.

Hmm, now I am wondering if somehow my Internet access has been hosed.
I am going to have to fire up my laptop and try it out. Over the
weekend, I broke out my laptop. I popped the sim out of my phone and
into my Aircard 750 and downloaded the latest version of the Aircard
Watcher software. The most recent Watcher software required a firmware
revision for the Aircard, which I did download. After the card reset
itself, I needed to re-enter the Internet parameters (namely
'internet3.voicestream.com) back into the simcard, then I was able to
surf.

I wonder if something else was changed on my simcard that I don't know
about, and that it is somehow interfering with my tzones access which I
have had up until now.

Johnnie Leung

2005-05-19, 12:12 pm


"Armada" <gojeda@georgeojeda.com> wrote in message
news:1114702855.761134.208320@g14g2000cwa.googlegroups.com...
>
> I wonder if something else was changed on my simcard that I don't know
> about, and that it is somehow interfering with my tzones access which I
> have had up until now.
>


T-Zones uses a different APN. Try using the parameters on
http://www.t-mobile.com/help/services/tz/config.asp .

On a related note, even though I have had no problems using T-Zones with the
VPN plan, I haven't been able to *configure* my T-Zones settings ever since
they revamped the My T-Mobile site--there's simply no link to the
configuration page (which is supposed to be under 'Communication Tools').
Is it just me? I complained several times to no avail.

JL


Armada

2005-05-19, 12:12 pm

Johnnie Leung wrote:

> On a related note, even though I have had no problems using T-Zones

with the
> VPN plan, I haven't been able to *configure* my T-Zones settings ever

since

> they revamped the My T-Mobile site--there's simply no link to the
> configuration page (which is supposed to be under 'Communication

Tools').
> Is it just me? I complained several times to no avail.
>
> JL


No, it is not you. After logging into my account on tmobile.com, I
also see no way of changing my tzones settings.

Oh - and btw, just as mysterious it was that I lost tzones access, I
tried it again 24 hours after my initial post here - and viola, I have
tzones again.

Bizarre....

John S

2005-05-19, 12:12 pm


"Armada" <gojeda@georgeojeda.com> wrote in message
news:1114923142.997938.92040@z14g2000cwz.googlegroups.com...

> Bizarre....


Probably a temporary system problem and nothing bizarre about it at all!


Armada

2005-05-19, 12:12 pm


John S wrote:
> "Armada" <gojeda@georgeojeda.com> wrote in message
> news:1114923142.997938.92040@z14g2000cwz.googlegroups.com...
>
>
> Probably a temporary system problem and nothing bizarre about it at

all!

So , any ideas on how to reconfigure my tzones settings via the tmo
website?

Cyrus Afzali

2005-05-19, 12:26 pm

On 30 Apr 2005 21:52:23 -0700, "Armada" <gojeda@georgeojeda.com>
wrote:

>Johnnie Leung wrote:
>
>with the
>since
>Tools').
>
>No, it is not you. After logging into my account on tmobile.com, I
>also see no way of changing my tzones settings.


Start here after logging into My T-Mobile:
https://my.t-mobile.com/plan/learn/tzones.aspx
>
>Oh - and btw, just as mysterious it was that I lost tzones access, I
>tried it again 24 hours after my initial post here - and viola, I have
>tzones again.
>
>Bizarre....


Johnnie Leung

2005-05-19, 12:26 pm


"Cyrus Afzali" <pnsmnyv@lnubb.pbz> wrote in message
news:o52l71do7m6d6gc
gg8nb5m4orhjnksflat@
4ax.com...
>
> Start here after logging into My T-Mobile:
> https://my.t-mobile.com/plan/learn/tzones.aspx


I know that link. It doesn't have anything besides a blurb telling me what
I will be able to do if I subscribe to T-Zones, like downloading, emailing,
IMing, blah blah blah, all for $4.99 or $9.99 a month. But no thanks, I
already have access to all that with a VPN Internet subscription, without
paying the extra $5/mo. All I am looking for is a way to configure the
T-Zones 'My Settings'. It used to be an external site that was linked from
My T-Mobile.



Shrivel

2005-05-19, 12:26 pm


"Armada" <gojeda@georgeojeda.com> wrote in message
news:1114923142.997938.92040@z14g2000cwz.googlegroups.com...
> Johnnie Leung wrote:
>
> with the
> since
> Tools').
>
> No, it is not you. After logging into my account on tmobile.com, I
> also see no way of changing my tzones settings.


Sounds like the T-zones setup is about as responsive as the "Web
Accelerator" page. I've had unlimited internet plan for over a year and
have NEVER been able to configure web accelerator.



klugja@hotmail.com

2005-05-19, 12:26 pm

The tzones.aspx URL takes me to takes me to a page that wants to sell
T-Zones. My plan is listed as T-Zone SmartPhone. They used to have a
link to T-Zones from the mail page, but they cleared that out.

I can get to T-Zones on the phone just fine.

Of course they aren't billing me for usage anymore either. Can't
complain too loud.

I guess I need to set my own bookmarks.

By the way, my Sony Clie's browser still works with wap.t-mobile.com.

John Bartley K7AAY telcom admin, Portland OR

2005-05-19, 12:26 pm

On 28 Apr 2005 08:40:55 -0700, "Armada" <gojeda@georgeojeda.com> wrote:

>OK, I tried accessing a wap site (wap.yahoo.com) and it will NOT let me
>do so. The same screen telling me that I need to sign up for Tzones
>for $4.99/mo comes up.
>
>Hmm, now I am wondering if somehow my Internet access has been hosed.
>I am going to have to fire up my laptop and try it out. Over the
>weekend, I broke out my laptop. I popped the sim out of my phone and
>into my Aircard 750 and downloaded the latest version of the Aircard
>Watcher software. The most recent Watcher software required a firmware
>revision for the Aircard, which I did download. After the card reset
>itself, I needed to re-enter the Internet parameters (namely
>'internet3.voicestream.com) back into the simcard, then I was able to
>surf.
>
>I wonder if something else was changed on my simcard that I don't know
>about, and that it is somehow interfering with my tzones access which I
>have had up until now.


Nope. SIM card the same. It's what their database allows to be done in their
switches with that SIM card which keeps you out of T-Zones.

'Til then, try skweezer.net which offers low bandwidth rendition of web sites,
if that's what you wanted WAP for.
>




--
John Bartley K7AAY 503.326.2231...147
telecom syadmin, USBC-Oregon, Portland - Views are mine.
http://palmwireless.cjb.net Wireless FAQ for PalmOS(r)
Dilbert is a documentary.
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