T-Mobile cellular service - Re: Verizon Worsens America's Choice Calling Plan--No more roaming, even at extra cost, No more Nat

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Re: Verizon Worsens America's Choice Calling Plan--No more roaming, even at extra cost, No more Nat

Steven M. Scharf

2005-05-25, 4:55 pm

"Jim Seymour" <jseymour@LinxNet.com> wrote in message
news:1198nk6obsehl80
@corp.supernews.com...

quote:

> I wonder what VZ hopes to gain by shrinking their coverage?

According to the Verizon CSR, they were having a problem with complaints
about roaming charges. This stemmed from two issues.

First, many people do not understand what the roaming indicators on their
phone means. The little flashing or non-flashing triangle, or the solid or
flashing :"Extended Network" message (complicating this is the fact that the
flashing versus non-flashing is counter-intuitive, flashing should be used
when you are being charged roaming, and solid should be used when you are on
the Extended Network, but it's the opposite way around).

Second, many people never update their PRL. As Verizon has reduced its
extended network coverage, the phone will still indicate that you are not
roaming, if you have an old PRL that included the area you're in as part of
the extended network.

So the solution to eliminating complaints about roaming charges is obviously
to eliminate all roaming. Not having your phone work at all is obviously
better than paying for roaming!

The non-roaming AC does have a larger extended network than the old roaming
AC, but there are still areas where the choice is roaming or no service.

The solution is to carry a second phone from a prepaid provider, that allows
roaming, when traveling. An old TDMA/AMPS phone on Beyond Wireless
(http://gobeyondwireless.com) will work, and has no minimums, and no
expiration (other than making one call every 60 days).

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