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Cellular forums Home > Archive > T-Mobile cellular service > May 2005 > Re: Verizon Worsens America's Choice Calling Plan--No more roaming, even at extra cost, No more Nat
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Re: Verizon Worsens America's Choice Calling Plan--No more roaming, even at extra cost, No more Nat
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| Go Fig 2005-05-25, 4:55 pm |
| In article <Vz0le.7609$M36.7511@newsread1.news.atl.earthlink.net>,
Steven M. Scharf <scharf.steven@linkearth.net> wrote:
quote:
> "Jim Seymour" <jseymour@LinxNet.com> wrote in message
> news:1198nk6obsehl80
@corp.supernews.com...
>
>
> According to the Verizon CSR, they were having a problem with complaints
> about roaming charges. This stemmed from two issues.
>
> First, many people do not understand what the roaming indicators on their
> phone means. The little flashing or non-flashing triangle, or the solid or
> flashing :"Extended Network" message (complicating this is the fact that the
> flashing versus non-flashing is counter-intuitive, flashing should be used
> when you are being charged roaming, and solid should be used when you are on
> the Extended Network, but it's the opposite way around).
Exactly! This happened to me last year on the Miss. River... The
regular 'help' gave me the wrong info, only after bring it up, by
chance, with a 'data' specialist did she correctly inform me about the
solid triangle. She offer to credit back all roaming charges and would
call me in 45 days to make sure it was done... she did call me, which
was impressive service.
I'd love to switch to a GSM based service, but in my home area VZ is
really very good coverage... my biggest grip is with their position on
'bluetooth', they will not make it fully functional... so you hopefully
will use "Get it Now"... there is a Class Action suit for this... great
another 30% off coupon at goods I don't want and are 150% overvalued.
jay
Wed May 25, 2005
mailto:gofig@mac.com
quote:
>
> Second, many people never update their PRL. As Verizon has reduced its
> extended network coverage, the phone will still indicate that you are not
> roaming, if you have an old PRL that included the area you're in as part of
> the extended network.
>
> So the solution to eliminating complaints about roaming charges is obviously
> to eliminate all roaming. Not having your phone work at all is obviously
> better than paying for roaming!
>
> The non-roaming AC does have a larger extended network than the old roaming
> AC, but there are still areas where the choice is roaming or no service.
>
> The solution is to carry a second phone from a prepaid provider, that allows
> roaming, when traveling. An old TDMA/AMPS phone on Beyond Wireless
> (http://gobeyondwireless.com) will work, and has no minimums, and no
> expiration (other than making one call every 60 days).
>
>
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