T-Mobile cellular service - Legacy International Roaming

Author

Legacy International Roaming

Sid Subramanian

2005-08-20, 5:48 pm

I signed up for international roaming in the old days and I believe I
was grandfathered in under the old plans. I last used the international
roaming about a year and a half ago -- does anyone know if they still
have the rates, or do I have to get WorldClass?

Also, when I signed up, I could roam in Canada for free (i.e., just
using plan minutes). Is that still true for someone in my situation? I
have not been to Canada in four years but am planning to travel there
next month.

Thanks!
Sid Subramanian

Donald Newcomb

2005-08-20, 11:48 pm

"Sid Subramanian" <sidsub@yah-nospam-oo.com> wrote in message
news:i_KNe.134590$gL1.99926@tornado.texas.rr.com...
> I signed up for international roaming in the old days and I believe I
> was grandfathered in under the old plans. I last used the international
> roaming about a year and a half ago -- does anyone know if they still
> have the rates, or do I have to get WorldClass?

Yes. These rates should still be on your account. If you go to your account
settings on the webiste it should show something like "GF International
Roaming". Whatever you do don't go to WorldCla$$. In almost every case you
will find it more expensive. E-mail me for the specifics of why.

> Also, when I signed up, I could roam in Canada for free (i.e., just
> using plan minutes). Is that still true for someone in my situation? I
> have not been to Canada in four years but am planning to travel there
> next month.

You must have the old NAN (North American Neighboorhood) plan. Don't let
them take that one away either.

--
Donald Newcomb
DRNewcomb (at) attglobal (dot) net

Tim Wortley

2005-08-20, 11:48 pm

I'm in same position, and old roaming rates still apply - easy to check by
going to T-Mobile's roaming page and at the bottom you have option to type
in your own cell number.

Can't beat 35c/min over $2.99/min for China local calls !!!!

Unfortunately I never had "free" roaming in Canada - I get charged 0.49c/min

Tim.

"Sid Subramanian" <sidsub@yah-nospam-oo.com> wrote in message
news:i_KNe.134590$gL1.99926@tornado.texas.rr.com...
> I signed up for international roaming in the old days and I believe I
> was grandfathered in under the old plans. I last used the international
> roaming about a year and a half ago -- does anyone know if they still
> have the rates, or do I have to get WorldClass?
>
> Also, when I signed up, I could roam in Canada for free (i.e., just
> using plan minutes). Is that still true for someone in my situation? I
> have not been to Canada in four years but am planning to travel there
> next month.
>
> Thanks!
> Sid Subramanian

Sid Subramanian

2005-08-20, 11:48 pm

Donald Newcomb wrote:
>
> Yes. These rates should still be on your account. If you go to your account
> settings on the webiste it should show something like "GF International
> Roaming". Whatever you do don't go to WorldCla$$. In almost every case you
> will find it more expensive. E-mail me for the specifics of why.

I know why -- I looked at WorldClass when it first came out and was
shocked at how much they were ripping people off. Unfortunately, I
don't see the GF International Roaming on my account settings. I guess
they must have taken it off when I last changed my plan. If I type my
phone number on the page where it looks at my roaming rates, it still
has my grandfathered rates though, so I am curious as to what the status
is. Do you know if the fact that my rates show up for my number means I
definitely have my grandfathered plan? When I enter my wife's number
(never setup for international roaming) it rejects it as not allowing
international roaming.

I'm pretty sure they took my north american neighborhood plan though, so
I guess I'll be paying 49 cents a minute when I go to Canada.

Thanks for the info.

Sid

Donald Newcomb

2005-08-20, 11:48 pm

"Sid Subramanian" <sidsub@yah-nospam-oo.com> wrote in message
news:X6ONe.158619$0f.154652@tornado.texas.rr.com...
> I know why -- I looked at WorldClass when it first came out and was
> shocked at how much they were ripping people off. Unfortunately, I
> don't see the GF International Roaming on my account settings. I guess
> they must have taken it off when I last changed my plan. If I type my
> phone number on the page where it looks at my roaming rates, it still
> has my grandfathered rates though, so I am curious as to what the status
> is. Do you know if the fact that my rates show up for my number means I
> definitely have my grandfathered plan? When I enter my wife's number
> (never setup for international roaming) it rejects it as not allowing
> international roaming.

I can't be sure. Just when did you change your plan? I forget the date but
if it was within the last few years, yes they took away your old
international rates. Does your account page show "WorldClass" roaming? What
plan are you on?

--
Donald Newcomb
DRNewcomb (at) attglobal (dot) net

Mike Schumann

2005-08-21, 2:48 am

My experience is that if the web site gives you the grandfathered rates when
you enter your phone #, you're OK. Otherwise, you are screwed.

I would print out the rates when you get them, so when you get your bill, if
you were charged world class rates, you have some ammunition to get a
refund.

Mike Schumann

"Donald Newcomb" <DRNewcomb@attglobal.NOT.net> wrote in message
news:4307b889_2@news
1.prserv.net...
>
> "Sid Subramanian" <sidsub@yah-nospam-oo.com> wrote in message
> news:X6ONe.158619$0f.154652@tornado.texas.rr.com...
>
> I can't be sure. Just when did you change your plan? I forget the date but
> if it was within the last few years, yes they took away your old
> international rates. Does your account page show "WorldClass" roaming?
> What
> plan are you on?
>
> --
> Donald Newcomb
> DRNewcomb (at) attglobal (dot) net
>
>

Joseph

2005-08-21, 2:48 am

On Sat, 20 Aug 2005 18:53:02 GMT, Sid Subramanian
<sidsub@yah-nospam-oo.com> wrote:

>I signed up for international roaming in the old days and I believe I
>was grandfathered in under the old plans. I last used the international
>roaming about a year and a half ago -- does anyone know if they still
>have the rates, or do I have to get WorldClass?

If you had international roaming prior to November 5, 2001 you had the
"legacy" rates. Anyone who signed up after that time for
international roaming gets the "world class" rates.

>Also, when I signed up, I could roam in Canada for free (i.e., just
>using plan minutes). Is that still true for someone in my situation? I
> have not been to Canada in four years but am planning to travel there
>next month.

The only plan that had roaming in Canada without any extra charge was
the "North American Neighborhood" plan which gave you 300 minutes per
month with an additional 300 minutes on weekends. To my knowlege
that's the only plan that ever offered no extra charge roaming and
long distance in Canada. If you're going to spend any great amount of
time in Canada you'll do best if you have an unlocked phone and get a
prepaid SIM card from Fido or Rogers.
- -

Scott Nelson - Wash DC

2005-08-22, 5:48 pm

"Sid Subramanian" <sidsub@yah-nospam-oo.com> wrote in message
news:i_KNe.134590$gL1.99926@tornado.texas.rr.com...
> I signed up for international roaming in the old days and I believe I
> was grandfathered in under the old plans. I last used the international
> roaming about a year and a half ago -- does anyone know if they still
> have the rates, or do I have to get WorldClass?
>
> Also, when I signed up, I could roam in Canada for free (i.e., just

<snip>

-->I have two phones on my account, one number I got before 2001 and had
In'l roaming activated on and the other one I got in 2003 and never
activated any In'l roaming on.
If I activate "Worldclass" on the newer number number, will that hose the
older number?
Would it be better to call in vs. doing to activate WC online thing to make
sure?

Scotty

Joseph

2005-08-22, 5:48 pm

On Mon, 22 Aug 2005 11:38:47 GMT, "Scott Nelson - Wash DC"
<spamcop@bnmnetworks.net> wrote:

>-->I have two phones on my account, one number I got before 2001 and had
>In'l roaming activated on and the other one I got in 2003 and never
>activated any In'l roaming on.
>If I activate "Worldclass" on the newer number number, will that hose the
>older number?

It will not do anything to the other number I believe. Do you have a
separate account number for the other line? Even if you don't it
shouldn't affect it. The only thing that could possibly affect it
would be if you changed the terms of the original line since November
of 2001. To be sure you might want to go to the T-Mobile site and
fill out a customer comment/question and get an official answer from
T-Mobile.

>Would it be better to call in vs. doing to activate WC online thing to make
>sure?

If you call you can get the rep ID to back yourself up if there should
be something other than what they say.

- -

Mike Schumann

2005-08-23, 2:48 am

Whenever I do any changes on my account, I always talk to a CSR and make
sure that I won't loose my old rates. I get the CSR's name (or ID #) and a
call back phone number just in case things get screwed up. Then, I always
check the rates on the T-Mobile web site a couple of days after things
become effective to double check that I still have the old rates.

Mike Schumann

"Scott Nelson - Wash DC" <spamcop@bnmnetworks.net> wrote in message
news:bPiOe.3977$Vg7.2563@trnddc06...
> "Sid Subramanian" <sidsub@yah-nospam-oo.com> wrote in message
> news:i_KNe.134590$gL1.99926@tornado.texas.rr.com...
>
> <snip>
>
> -->I have two phones on my account, one number I got before 2001 and had
> In'l roaming activated on and the other one I got in 2003 and never
> activated any In'l roaming on.
> If I activate "Worldclass" on the newer number number, will that hose the
> older number?
> Would it be better to call in vs. doing to activate WC online thing to
> make
> sure?
>
> Scotty
>
>

Scott Nelson - Wash DC

2005-08-23, 2:48 am

"Mike Schumann" <mike-nospam@traditions-nospam.com> wrote in message
news:bpwOe.645$FW1.359@newsread3.news.atl.earthlink.net...
> Whenever I do any changes on my account, I always talk to a CSR and make
> sure that I won't loose my old rates. I get the CSR's name (or ID #) and
a[color=darkred]
> call back phone number just in case things get screwed up. Then, I always
> check the rates on the T-Mobile web site a couple of days after things
> become effective to double check that I still have the old rates.
>
> Mike Schumann
>
> "Scott Nelson - Wash DC" <spamcop@bnmnetworks.net> wrote in message
> news:bPiOe.3977$Vg7.2563@trnddc06...
<snip>

Yeah, that's a good idea.
I want to get Int'l roaming on the 2nd phone to use GPRS overseas. Other
than that, I probably won't use it for much.
Thanks again. ;-)

Scotty

Vlad Andreyev

2005-08-27, 11:48 pm

Another way to check is to look at the monthly bill. The old international
roaming feature does not show up if you look at your plan on the web site,
but it is listed under services on the bill (with zero cost).

--

\/ L /\ D

Sid Subramanian

2005-08-27, 11:48 pm

Vlad Andreyev wrote:
> Another way to check is to look at the monthly bill. The old international
> roaming feature does not show up if you look at your plan on the web site,
> but it is listed under services on the bill (with zero cost).
>

Thank you! It's on my bill, so I guess I have the confirmation I was
looking for that I'm still on the old international roaming!

Sid

Donald Newcomb

2005-08-28, 5:48 am

"Sid Subramanian" <sidsub@yah-nospam-oo.com> wrote in message
news:Hd8Qe.192187$gL1.6930@tornado.texas.rr.com...
> Thank you! It's on my bill, so I guess I have the confirmation I was
> looking for that I'm still on the old international roaming!

Good! Now just remember, if you change your plan, they will take those rates
away. I was able to add T-Zones without losing my old roaming rates but you
can't change your plan. Whenever you have a CSR do anything make sure that
they have not changed anything by mistake. Save copies of your bills. That
way, if the feature were to vanish, you could make an argument that you
didn't authorize the change, so it must be an error on their part. And throw
in little comments to the CSRs like I do, "The day you put me on WorldClass
is my last day as a T-Mobile customer." just to make sure you understand.

--
Donald Newcomb
DRNewcomb (at) attglobal (dot) net

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