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Cellular forums Home > Archive > T-Mobile cellular service > January 2006 > Grandfathered International Roaming
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| Author |
Grandfathered International Roaming
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| Mike Schumann 2006-01-20, 5:48 pm |
| It looks T-Mobile has fixed their web site so that you can look up
grandfathered international roaming rates again. See:
http://www.t-mobile.com/international/roamOverview.asp
Now when I enter my phone number and hit GO, it tells me that I'm not
configured for international roaming.
Is anyone out there who still has the old international roaming rates able
to pull up rates? I'm trying to figure out if the web site is still screwed
up or if they deleted my old rates.
Thanks,
--
Mike Schumann
| |
|
| Grandfathered rates show for my number, and they are **substantially**
more attractive than the current roaming rates.
Mike Schumann wrote:
> It looks T-Mobile has fixed their web site so that you can look up
> grandfathered international roaming rates again. See:
>
> http://www.t-mobile.com/international/roamOverview.asp
>
> Now when I enter my phone number and hit GO, it tells me that I'm not
> configured for international roaming.
>
> Is anyone out there who still has the old international roaming rates able
> to pull up rates? I'm trying to figure out if the web site is still screwed
> up or if they deleted my old rates.
>
> Thanks,
| |
| Vlad Andreyev 2006-01-20, 5:48 pm |
| Works fine for me, too.
--
\/ L /\ D
"RWM" <RWM@RWMann.com> wrote in message
news:kr6dnVZaLpTrg0z
eRVn-qw@speakeasy.net...
Grandfathered rates show for my number, and they are **substantially**
more attractive than the current roaming rates.
Mike Schumann wrote:
> It looks T-Mobile has fixed their web site so that you can look up
> grandfathered international roaming rates again. See:
>
> http://www.t-mobile.com/international/roamOverview.asp
>
> Now when I enter my phone number and hit GO, it tells me that I'm not
> configured for international roaming.
>
> Is anyone out there who still has the old international roaming rates able
> to pull up rates? I'm trying to figure out if the web site is still
> screwed
> up or if they deleted my old rates.
>
> Thanks,
| |
| Mike Schumann 2006-01-20, 11:48 pm |
| When was the last time you changed your rate plan? Did you have a problem
keeping your old international roaming rates?
Mike Schumann
"Vlad Andreyev" <vlad@atlantech.net> wrote in message
news:qa2dnUJiKaKSy0z
eRVn-uQ@comcast.com...
> Works fine for me, too.
>
> --
>
> \/ L /\ D
>
>
> "RWM" <RWM@RWMann.com> wrote in message
> news:kr6dnVZaLpTrg0z
eRVn-qw@speakeasy.net...
> Grandfathered rates show for my number, and they are **substantially**
> more attractive than the current roaming rates.
>
>
>
> Mike Schumann wrote:
>
>
| |
| Vlad Andreyev 2006-01-20, 11:48 pm |
| I changed my plan within the last two months, while that page with the rates
did not work. It's a story in its own right. I was on the $39.99 plan with
600 minutes and decided to upgrade to the $49.99 plan with 1500 minutes.
When I was talking to them, I specifically asked to put a comment on the
account that I had the old International Roam feature as of that date,
because I knew from past experience I would have to call back later and talk
to a supervisor to get it back. However, before that happened, I realized
that I had lost T-Zones. (I had the old $2.99 add-on plan that let me both
browse WAP sites and use the phone as an EDGE modem to access the Internet
in general.) So, I called back and was told that the new plan I had chosen
was a promotional plan. The T-Zones add-on plan was also a promotional one,
and it's impossible to use more than one promotional rate at a time, so
T-Zones was taken off automatically. Not only that, by the T-Zones plan
included 300 SMS and 30 MMS messages, which I also lost, and they charged me
for every message I had sent or received since the beginning of the billing
cycle. Not to mention that I also lost 50 free incoming SMS messages that
were included with the $39.99 plan. So, get more my XXX! I politely told
them that I wanted to revert back to the way things were before I ever
called them. Fortunately, they were able to do that fairly easily, and so I
got back my $39.99 plan with 600 minutes and 50 incoming SMS, as well as my
treasured $2.99 T-Zones add-on plan with unlimited WAP and Internet, plus
300 any SMS, plus 30 MMS. (They seem to count only incoming MMS, while
outgoing ones appear to be free.) Surprisingly, I never lost the
International Roam feature during the entire debacle...
--
\/ L /\ D
"Mike Schumann" <mike-nospam@traditions-nospam.com> wrote in message
news:BqeAf.3763$vU2.1099@newsread3.news.atl.earthlink.net...
When was the last time you changed your rate plan? Did you have a problem
keeping your old international roaming rates?
Mike Schumann
"Vlad Andreyev" <vlad@atlantech.net> wrote in message
news:qa2dnUJiKaKSy0z
eRVn-uQ@comcast.com...
> Works fine for me, too.
>
> --
>
> \/ L /\ D
>
>
> "RWM" <RWM@RWMann.com> wrote in message
> news:kr6dnVZaLpTrg0z
eRVn-qw@speakeasy.net...
> Grandfathered rates show for my number, and they are **substantially**
> more attractive than the current roaming rates.
>
>
>
> Mike Schumann wrote:
>
>
| |
| Mike Schumann 2006-01-20, 11:48 pm |
| You are one lucky guy. The problem I'm running into is that 90% of the
people at T-Mobile you talk to now don't even know what the grandfathered
international roaming plan is. I'm going to fight like hell to get mine
back!
Mike Schumann
mike@traditions.com
"Vlad Andreyev" <vlad@atlantech.net> wrote in message
news:xt-dnW9rWp0b40zeRVn-gg@comcast.com...
>I changed my plan within the last two months, while that page with the
>rates
> did not work. It's a story in its own right. I was on the $39.99 plan
> with
> 600 minutes and decided to upgrade to the $49.99 plan with 1500 minutes.
> When I was talking to them, I specifically asked to put a comment on the
> account that I had the old International Roam feature as of that date,
> because I knew from past experience I would have to call back later and
> talk
> to a supervisor to get it back. However, before that happened, I realized
> that I had lost T-Zones. (I had the old $2.99 add-on plan that let me
> both
> browse WAP sites and use the phone as an EDGE modem to access the Internet
> in general.) So, I called back and was told that the new plan I had
> chosen
> was a promotional plan. The T-Zones add-on plan was also a promotional
> one,
> and it's impossible to use more than one promotional rate at a time, so
> T-Zones was taken off automatically. Not only that, by the T-Zones plan
> included 300 SMS and 30 MMS messages, which I also lost, and they charged
> me
> for every message I had sent or received since the beginning of the
> billing
> cycle. Not to mention that I also lost 50 free incoming SMS messages that
> were included with the $39.99 plan. So, get more my XXX! I politely told
> them that I wanted to revert back to the way things were before I ever
> called them. Fortunately, they were able to do that fairly easily, and so
> I
> got back my $39.99 plan with 600 minutes and 50 incoming SMS, as well as
> my
> treasured $2.99 T-Zones add-on plan with unlimited WAP and Internet, plus
> 300 any SMS, plus 30 MMS. (They seem to count only incoming MMS, while
> outgoing ones appear to be free.) Surprisingly, I never lost the
> International Roam feature during the entire debacle...
>
> --
>
> \/ L /\ D
>
>
> "Mike Schumann" <mike-nospam@traditions-nospam.com> wrote in message
> news:BqeAf.3763$vU2.1099@newsread3.news.atl.earthlink.net...
> When was the last time you changed your rate plan? Did you have a problem
> keeping your old international roaming rates?
>
> Mike Schumann
>
> "Vlad Andreyev" <vlad@atlantech.net> wrote in message
> news:qa2dnUJiKaKSy0z
eRVn-uQ@comcast.com...
>
>
>
| |
| Mike Schumann 2006-01-20, 11:48 pm |
| When was the last time you upgraded your rate plan? Did you have any
hassles keeping your old international roaming plan?
Mike Schumann
"RWM" <RWM@RWMann.com> wrote in message
news:kr6dnVZaLpTrg0z
eRVn-qw@speakeasy.net...[color=darkred]
> Grandfathered rates show for my number, and they are **substantially**
> more attractive than the current roaming rates.
>
>
>
> Mike Schumann wrote:
| |
|
| Added unlimited internet to my mobile within the last six months, but
specifically had the grandfathered rate discussion.
Agent knew exactly what I was talking about. Still in effect.
Mike Schumann wrote:
[color=darkred]
>When was the last time you upgraded your rate plan? Did you have any
>hassles keeping your old international roaming plan?
>
>Mike Schumann
>
>"RWM" <RWM@RWMann.com> wrote in message
> news:kr6dnVZaLpTrg0z
eRVn-qw@speakeasy.net...
>
>
| |
| Donald Newcomb 2006-01-25, 11:48 pm |
|
"Mike Schumann" <mike-nospam@traditions-nospam.com> wrote in message
news:BqeAf.3763$vU2.1099@newsread3.news.atl.earthlink.net...
> When was the last time you changed your rate plan? Did you have a problem
> keeping your old international roaming rates?
I'm still hanging onto my c. 1997 DigiPH PCS rate plan because T-Mobile told
me that I could not change the plan and keep my g'fathered roaming. I know
some people have managed this but I was told I couldn't, so I haven't tried.
--
Donald R. Newcomb
DRNewcomb (at) attglobal (dot) net
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