| Darren Griffin - PocketGPSWorld.Com 2007-10-15, 4:33 am |
| On 2007-10-15 01:55:27 +0100, inger.morris@btopenworld.com said:
> Hi
> I have a Tomtom One which I registered last December and bought speed
> camera alerts. Each month I get an email to update. I find updating
> quite exhausting, its not exacty as straight forward as I would like.
>
> Anyhow this week I was lucky enough to win a Tomtom 720 from a
> Halfords competition.
> Silly me went into my Tomtom Home and registered the new sat nav. I
> then bought the speed cameras for this.
>
> Today we took the new sat nav out and it already has the speed cameras
> so I really did not need to buy it.
>
> I then tried to update my old sat nav (the Tomtom One) and then my big
> problems started. I tried to back up before I updated the speed
> cameras and I seem to have lost everything on it. But on reading
> various web-sites tonight I think my problem is that
>
> A - You can't register a second product
> B - the old sat nav is locked
>
> I am afraid I am a bit thick. On the Tomtom Home it appears that you
> can register all your products so I really do not understand what has
> happened.
>
> I have emailed Tomtom and asked for help - I don't know when I will
> get an answer and even if I do if I will understand it.
>
> I am feeling really stupid but there does not appear to be any help
> from the disk or booklet.
>
> Any suggestions would be gratefully received.
>
> Many thanks
> Inger
You can register multiple products but stupidly TomTom require unique
email addresses for each new device.
--
Darren Griffin
PocketGPSWorld - www.PocketGPSWorld.com
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