| Robert W Reed 2008-02-14, 3:33 pm |
| Bernard Higonnet wrote:
> ...snip...
>
> "After you update your account with a new Device Code, it will only be
> possible to change the device code again after 6 months.
>
> Also it is not possible to change your device code back to a previous Device
> code that has already been registered on your account."
>
>...snip....TomTom can and have changed mine back after a similar incident.
Different staff will give you different answers to your queries. Note
you can only email them via their website or send them files that they
have asked for eg copy of your purchase receipt
>
> Now you might think that when the customer is about to change the device
> linked to the account, a properly written application (TomtomHome and the
> Tomtom web site taken together) would flash the following warning on my
> screen:
>
> AFTER YOU UPDATE YOUR ACCOUNT WITH A NEW DEVICE CODE IT WILL ONLY BE
> POSSIBLE TO CHANGE THE DEVICE CODE AGAIN AFTER 6 MONTHS.
>
> ALSO IT IS NOT POSSIBLE TO CHANGE YOUR DEVICE CODE BACK TO A PREVIOUS DEVICE
> CODE THAT HAS ALREADY BEEN ALREADY BEEN REGISTERED ON YOUR ACCOUNT.
>
>...snip...
They should also tell you that all you need to do to register a second
device is to create a new account with a different email address and
avoid a week waiting for them to take action!
cheers
Bobthegas
|