Garmin GPS - new .img Image file

Author

new .img Image file

jenniferduncan@comcast.net

2006-03-28, 5:48 pm

All -

My CF card got destroyed on my 2620. Where can I find the original
..img file that was installed on it, or do I need to send the new blank
card back to garmin for installation?

Thanks.
Chris.

Phil Wheeler

2006-03-28, 5:48 pm

jenniferduncan@comca
st.net wrote:
> All -
>
> My CF card got destroyed on my 2620. Where can I find the original
> .img file that was installed on it, or do I need to send the new blank
> card back to garmin for installation?
>
> Thanks.
> Chris.
>

Huh .. thought it had a hard drive (CF HDD, I guess).

Unless you have the City Navigator disks, you will have to send it to
Garmin, I guess.

Best is to call Garmin Tech Support for directions.

Phil

jenniferduncan@comcast.net

2006-03-29, 5:48 pm

I thought the city navigator disks were additions to the OEM file? Are
you saying they are a complete US map set?

As far as the CF card, it is a HDD. In the truck it has been steady,
but kicked the bucket for some reason. I can still read about 1/2 the
data, but that's it. I don't want to re-format it until I can find
the OEM files to place back on it. The factory hasn't returned my call
or e-mail yet, so we'll see what comes of it. I was hoping someone out
there had backed up the files and could FTP them to me.

Chris.

I

Phil Wheeler

2006-03-29, 5:48 pm

jenniferduncan@comca
st.net wrote:
> I thought the city navigator disks were additions to the OEM file? Are
> you saying they are a complete US map set?
>
> As far as the CF card, it is a HDD. In the truck it has been steady,
> but kicked the bucket for some reason. I can still read about 1/2 the
> data, but that's it. I don't want to re-format it until I can find
> the OEM files to place back on it. The factory hasn't returned my call
> or e-mail yet, so we'll see what comes of it. I was hoping someone out
> there had backed up the files and could FTP them to me.
>
>

Call tech support and wait. Or call the dealer where you bought it.
There must be a way to deal with this issue.

I doubt if you have the files to put on the new one, if it was shipped
with them pre-installed.

Phil

jenniferduncan@comcast.net

2006-03-31, 11:48 pm

Phil -
Just a follow up on this. I emailed tech support. I recieved an
automated e-mail reply that said I should send the unit in for repair.
Request an RMA, send money, etc.

I sent a followup e-mail about the unit being fine, but the CF card
having bad sectors.

They are sending me a DVD with Roadmap v7, and the firmware update to
go with it. It sounds like I will just upload the new updates, load
the disk and be up and running.

John is the man who I have corresponded with, and he seems very
reasonable. Given that I was pretty sure of the problem of course.

All is good in map land.

Chris.

Phil Wheeler

2006-03-31, 11:48 pm

jenniferduncan@comca
st.net wrote:
> Phil -
> Just a follow up on this. I emailed tech support. I recieved an
> automated e-mail reply that said I should send the unit in for repair.
> Request an RMA, send money, etc.
>
> I sent a followup e-mail about the unit being fine, but the CF card
> having bad sectors.
>
> They are sending me a DVD with Roadmap v7, and the firmware update to
> go with it. It sounds like I will just upload the new updates, load
> the disk and be up and running.
>
> John is the man who I have corresponded with, and he seems very
> reasonable. Given that I was pretty sure of the problem of course.
>
> All is good in map land.
>
> Chris.
>

Sounds good.

Let us know when it is all done.

Phil

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