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Author Garmin Quest cannot acquire satellites
CIL

2007-11-17, 10:33 pm

Need a little advice.

I bought the above unit several years ago and it has worked like a charm
until recently and it will not acquire satellites.

It did it first about a month ago and eventually if started working and did
well until a couple of days ago.

I have gone to garmin.com to make sure all of the firm ware is current,
Master reset and it is still not working.

I did a little google searching and the only thing that I could find was
someone mentioned that their antenna connection was loose, mine is not.

Any advice would be appreciated.

Thanks in advance..


Craig

2007-11-19, 3:33 pm

Had the same problem, its the internal connection from the hinged antenna to
the unit that gives problems. Try it with an external antenna to prove the
source of the problem, if it works fine with an external antenna then the
internal connection is the problem. Garmin will replace unit under warranty
or at a cost if out of warranty, contact customer services for info.

"CIL" <Get_bacon@pork.org> wrote in message
news:sTK%i.285$bi1.185@newsfe15.lga...
> Need a little advice.
>
> I bought the above unit several years ago and it has worked like a charm
> until recently and it will not acquire satellites.
>
> It did it first about a month ago and eventually if started working and
> did well until a couple of days ago.
>
> I have gone to garmin.com to make sure all of the firm ware is current,
> Master reset and it is still not working.
>
> I did a little google searching and the only thing that I could find was
> someone mentioned that their antenna connection was loose, mine is not.
>
> Any advice would be appreciated.
>
> Thanks in advance..
>




CIL

2007-11-19, 10:33 pm

Thanks Craig,

Do you have a guess on the cost? I know it is out of warrantee...

thanks again
"Craig" <craig@idonthaveone.com> wrote in message
news:3jl0j.19943$LL1.2665@fe04.news.easynews.com...
> Had the same problem, its the internal connection from the hinged antenna
> to
> the unit that gives problems. Try it with an external antenna to prove the
> source of the problem, if it works fine with an external antenna then the
> internal connection is the problem. Garmin will replace unit under
> warranty
> or at a cost if out of warranty, contact customer services for info.
>
> "CIL" <Get_bacon@pork.org> wrote in message
> news:sTK%i.285$bi1.185@newsfe15.lga...
>
>
>



Edwin Pawlowski

2007-11-19, 10:33 pm


"CIL" <Get_bacon@pork.org> wrote in message
news:8qq0j.2093$xP4.1192@newsfe18.lga...
> Thanks Craig,
>
> Do you have a guess on the cost? I know it is out of warrantee...
>

http://www8.garmin.com/support/outofwarranty.html

$150


Jack Erbes

2007-11-20, 10:33 pm

CIL wrote:
> Thanks Craig,
>
> Do you have a guess on the cost? I know it is out of warrantee...
>


$150 plus shipping cost to Garmin according to this:

http://www8.garmin.com/support/outofwarranty.html

Jack
peter

2007-11-20, 10:33 pm

On Nov 20, 3:05 pm, Jack Erbes <jac...@midmaine.com> wrote:
> CIL wrote:
>
>
> $150 plus shipping cost to Garmin according to this:
>
> http://www8.garmin.com/support/outofwarranty.html


Or just use it with an external antenna. Here's one source for them
at reasonable prices (around $20):
http://stores.ebay.com/GPSgeek
LinkBot





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