Garmin GPS - Quest Communication Problem

Author

Quest Communication Problem

Tracker

2007-03-25, 7:33 am

All,

I have a Garmin Quest and the issue that I am having is interesting.
I get the dreaded "There was an error communicating with your device.
Please make sure...."

I only get this error when trying to receive from the device. It
sends to the device just fine.

I have tried different cables, I have reinstalled the USB Drivers, I
am about at my wits end :)

Any help would be appreciated :)

Regards,

Brian

Jack Erbes

2007-03-25, 3:33 pm

Tracker wrote:
> All,
>
> I have a Garmin Quest and the issue that I am having is interesting.
> I get the dreaded "There was an error communicating with your device.
> Please make sure...."
>
> I only get this error when trying to receive from the device. It
> sends to the device just fine.
>
> I have tried different cables, I have reinstalled the USB Drivers, I
> am about at my wits end :)
>
> Any help would be appreciated :)

Is that an error seen in MapSource when trying to download from the
Quest? If so, if there an Interface or I/O Format setting, try it with
that set to Garmin if it is set to something else.

Jack

--
Jack Erbes in Ellsworth, Maine, USA (jackerbes at adelphia dot net)
(also receiving email at jacker at midmaine dot com)

Mikey Aye

2007-03-25, 10:33 pm

Tracker wrote:

> I get the "There was an error communicating with your device."
> I only get this error when trying to receive from the device.
> It sends to the device just fine.

Tracker ~~~~~~~~~~

I'm assuming you are using the MapSource program?

When you are in the "RECEIVE FROM DEVICE" window try UN-checking the
MAPS box.

I don't know why but that has worked for me in the past. I guess the
MapSource program doesn't want the maps because it already has them?

Just a guess but try it.

Let me know if this works.
--
Later.......... MikeyA.......... Frisco Bay / USA..........

Check out my homepage at http://www.elhippo.com

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Tracker

2007-03-26, 12:33 pm

I just wanted to let everyone know that I fixed the issue by simply
performing a hard reset on the device. Granted I lost all the tracks
that I had (not too many considering it's a refurb for a previous
model that went Tango Uniform and was sent back to Garmin.

Regards,

Brian

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