Garmin GPS - Streetpilot c330 problem: Cant' Select Country/State etc.

Author

Streetpilot c330 problem: Cant' Select Country/State etc.

Gaga Baba

2007-04-14, 7:33 am

When I try to input an address, it asks me to "Select State". When I
press "Select State", it just shows a blank screen instead of a list
of US states. Same thing when I try to select POIs like restaurants,
shopping etc. Just a blank screen. If I simply press "View Map" in the
main screen, it shows me my current location with all street maps and
tracks my progress with ave. speed etc. That tells me that the maps
are in there somewhere and the unit is talking to the satellites. When
I click "Map Info" in setup, it says "City Navigator North America NT
v8" but somehow, I am unable to use these maps.for routing or POIs.
Please help!

I had used the CN Europe NT v9 maps on an SD card last month and they
had worked fine. I've now removed the card from the unit to make sure
that those maps don't clash with the North American maps but that
hasn't helped. Maybe the unit has some residual files for NT Europe on
it which might be clashing with the North America NT files. Seems like
some sort of a database issue. Maybe a hard reset would fix it. Any
idea of how to reset it?

Tried calling Garmin but they're closed for the weekend. Need to use
the GPS over the weekend. Thanks for your help in advance.

Kent Friis

2007-04-14, 7:33 am

Den 14 Apr 2007 04:10:48 -0700 skrev Gaga Baba:

> When I try to input an address, it asks me to "Select State". When I
> press "Select State", it just shows a blank screen instead of a list
> of US states. Same thing when I try to select POIs like restaurants,
> shopping etc. Just a blank screen. If I simply press "View Map" in the
> main screen, it shows me my current location with all street maps and
> tracks my progress with ave. speed etc. That tells me that the maps
> are in there somewhere and the unit is talking to the satellites. When
> I click "Map Info" in setup, it says "City Navigator North America NT
> v8" but somehow, I am unable to use these maps.for routing or POIs.
> Please help!

Sounds like you forgot to select "include routing information", when
you transferred the maps.

/Kent
--
"So there I was surrounded by all these scary creatures
They were even scarier than what Microsoft call features"
- C64Mafia: Forbidden Forest (Don't Go Walking Slow).

Gaga Baba

2007-04-14, 7:33 am

The c330 comes with North America NT maps stored on the hard drive. I
don't have any disks to upload the maps from my PC. Any other ideas?
Thanks for yoru help.

Klatch

2007-04-14, 7:33 am

"Gaga Baba" <bhasins007@gmail.com> wrote in message
news:1176549048.497817.18480@y5g2000hsa.googlegroups.com...
> When I try to input an address, it asks me to "Select State". When I
> press "Select State", it just shows a blank screen instead of a list
> of US states. Same thing when I try to select POIs like restaurants,
> shopping etc. Just a blank screen. If I simply press "View Map" in the
> main screen, it shows me my current location with all street maps and
> tracks my progress with ave. speed etc. That tells me that the maps
> are in there somewhere and the unit is talking to the satellites. When
> I click "Map Info" in setup, it says "City Navigator North America NT
> v8" but somehow, I am unable to use these maps.for routing or POIs.
> Please help!
>
> I had used the CN Europe NT v9 maps on an SD card last month and they
> had worked fine. I've now removed the card from the unit to make sure
> that those maps don't clash with the North American maps but that
> hasn't helped. Maybe the unit has some residual files for NT Europe on
> it which might be clashing with the North America NT files. Seems like
> some sort of a database issue. Maybe a hard reset would fix it. Any
> idea of how to reset it?
>
> Tried calling Garmin but they're closed for the weekend. Need to use
> the GPS over the weekend. Thanks for your help in advance.
>

There is a soft reset button under the faceplate on the front of the unit.
If that doesn't help you can try:

Perform a Hard Reset to Clear Your GPS:
1. Turn GPS off
2. Press and hold the bottom right hand corner of the screen
3. Turn the GPS on (and continue to hold the right hand corner)
4. A warning screen will appear and ask if you want to continue

This will erase all your custom data. This is excellent after buying a used
unit or after moving to clear all your data.

Gaga Baba

2007-04-14, 7:33 am

Didn't work. The faceplate is made of a strong plastic. Although I
pressed it quite hard, I doubt if I was able to press any buttons
which might be underneath it. If it were made of rubber, it might have
worked. Also tried pressing the bottom right corner of the screen but
that's didn't help either.

Klatch

2007-04-14, 10:33 am

"Gaga Baba" <bhasins007@gmail.com> wrote in message
news:1176553097.321292.266780@w1g2000hsg.googlegroups.com...
> Didn't work. The faceplate is made of a strong plastic. Although I
> pressed it quite hard, I doubt if I was able to press any buttons
> which might be underneath it. If it were made of rubber, it might have
> worked. Also tried pressing the bottom right corner of the screen but
> that's didn't help either.
>
Remove the faceplate! Instructions are in the manual, available from the
Garmin web site.
The hard reset takes a while to work. Hold the corner while powering up and
continue to hold the corner, eventually the screen will appear.
I have done it just to make sure I know how, so I know it works.

Manual available here: http://tinyurl.com/2t7lxp

Gaga Baba

2007-04-14, 10:33 am

Was able to remove the faceplate and reset the unit. Problem persists!

Need help!

James1549

2007-04-14, 10:33 pm

Ok try this:

Insert the SD card back in the unit that has the Europe maps on it.
Turn unit on.
Touch the wrench at the bottom.
Select MAP.
Select Map Info.
Uncheck Europe.
Check North America.
Select OK and go back.

James1549

2007-04-14, 10:33 pm

Sounds like another good reason to own the 320 instead of the 330!

James

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