Garmin GPS - Updating the Maps in a 2720

Author

Updating the Maps in a 2720

Kevin Weller

2007-07-25, 10:33 pm

I must be missing something obvious but I tried earlier to day to
update the maps in a 2720 from v8 to v9 and failed.

I've updated the PC OK but when I try to transfer the new maps to the
Garmin using Mapsource it tries to put them in existing free space
(there's obviously not enough) rather than overwrite the existing maps.

I'm sure it's quite simple if one only knows how; how?

Thanks.

Kevin

Carl Heinz

2007-07-25, 10:33 pm

On Wed, 25 Jul 2007 22:53:00 +0100, Kevin Weller <Spam_Not@nospam.invalid>
wrote:

>I must be missing something obvious but I tried earlier to day to
>update the maps in a 2720 from v8 to v9 and failed.
>
>I've updated the PC OK but when I try to transfer the new maps to the
>Garmin using Mapsource it tries to put them in existing free space
>(there's obviously not enough) rather than overwrite the existing maps.
>
>I'm sure it's quite simple if one only knows how; how?
>
>Thanks.
>
>Kevin

It's my understanding that the 2720 updates from the DVD. The newer version
of the user manual available as a Garmin download adds the instructions for
this process. This information was not in the version of the manual I
received with my 2720.

I'm still waiting for my 2008 NT DVD to arrive before I attempt it.

Carl
--
Carl Heinz
cfheinz57@charter.net
(Remove number)

Joel

2007-07-25, 10:33 pm

Kevin Weller <Spam_Not@nospam.invalid> wrote:

> I must be missing something obvious but I tried earlier to day to
> update the maps in a 2720 from v8 to v9 and failed.
>
> I've updated the PC OK but when I try to transfer the new maps to the
> Garmin using Mapsource it tries to put them in existing free space
> (there's obviously not enough) rather than overwrite the existing maps.
>
> I'm sure it's quite simple if one only knows how; how?
>
> Thanks.
>
> Kevin

I don't own 2720 so I wonder *if* the 2720 has external memory option, and
it it does then why not install newer map on external memory card instead of
messing with the pre-loaded map?

Carl Heinz

2007-07-26, 4:33 am

On Wed, 25 Jul 2007 21:53:36 -0500, Joel <Joel@NoSpam.plz> wrote:

>Kevin Weller <Spam_Not@nospam.invalid> wrote:
>
>
> I don't own 2720 so I wonder *if* the 2720 has external memory option, and
>it it does then why not install newer map on external memory card instead of
>messing with the pre-loaded map?

Unfortunately, that's not a option with the 2720. The memory is built in. I
held off getting one for some time becuase of this, but then the price dropped
and the available memory, especially with NT compression, is more than enough
for CN NA NT as well as enough CN Europe NT to meet my needs. I do load cards
for the 76Cx.

Carl
--
Carl Heinz
cfheinz57@charter.net
(Remove number)

Jerry M

2007-07-26, 4:33 am

On Jul 25, 7:00 pm, Carl Heinz <cfhein...@charter.net> wrote:
> On Wed, 25 Jul 2007 22:53:00 +0100, Kevin Weller <Spam_...@nospam.invalid>
> wrote:
>
>
>
>
>
>
> It's my understanding that the 2720 updates from the DVD. The newer version
> of the user manual available as a Garmin download adds the instructions for
> this process. This information was not in the version of the manual I
> received with my 2720.
>
> I'm still waiting for my 2008 NT DVD to arrive before I attempt it.
>
> Carl
> --
> Carl Heinz
> cfhein...@charter.net
> (Remove numb

Carl latest info I got from garmin tech yesterday (Wednesday) was the
NT update disk won't ship until august 15.
Jerry

Joel

2007-07-26, 7:33 am

Carl Heinz <cfheinz57@charter.net> wrote:

> On Wed, 25 Jul 2007 21:53:36 -0500, Joel <Joel@NoSpam.plz> wrote:
>=20
the=20[color=darkred
]
maps.[color=darkred]
option, and[color=darkred]
instead of[color=darkred]
>=20
> Unfortunately, that's not a option with the 2720. The memory is built =
in. I
> held off getting one for some time becuase of this, but then the price =
dropped
> and the available memory, especially with NT compression, is more than =
enough
> for CN NA NT as well as enough CN Europe NT to meet my needs. I do =
load cards

> for the 76Cx.
>=20
> Carl

In this case, I guess you may need to erase the old pre-loaded map to =
free
up some room for newer map. And this seems to be a scary part as if we
screw up this (or doing wrong) then we may end up with a broken GPS.

I would GOOGLE or check with Garmin tech for more answer... then I don't
think I would trust Garmin tech base on different answers for the same
question about Unlock Code, and free/fee DVD version etc..

Kevin Weller

2007-07-26, 7:33 am

[snipped how to update internal maps on a 2720 dialogue]

In article < pcsga354osnr59a2ljet
qqm9b17r8p8hv6@4ax.com>, Joel wrote:
> I guess you may need to erase the old pre-loaded map to free
> up some room for newer map.

I'm sure that's the way to do it...if only I knew how!

Kevin

Jack Erbes

2007-07-26, 10:33 am

Kevin Weller wrote:
> I must be missing something obvious but I tried earlier to day to
> update the maps in a 2720 from v8 to v9 and failed.
>
> I've updated the PC OK but when I try to transfer the new maps to the
> Garmin using Mapsource it tries to put them in existing free space
> (there's obviously not enough) rather than overwrite the existing maps.
>
> I'm sure it's quite simple if one only knows how; how?

You have to get (buy) and update DVD for the model and product you have.
The pages for the retail versions of V8 and V9 clearly state that they
are not intended to be used for updating the mapping on preloaded GPS
receivers. You have a preloaded GPS receiver.

Jack

--
Jack Erbes in Ellsworth, Maine, USA - jackerbes at adelphia dot net
(also receiving email at jacker at midmaine.com)

Say What?

2007-07-26, 10:33 am

Joel wrote:
> In this case, I guess you may need to erase the old pre-loaded map to free
> up some room for newer map. And this seems to be a scary part as if we
> screw up this (or doing wrong) then we may end up with a broken GPS.

RTFM! I routinely change, update, reload maps in my 2610 and Quest.
Power up, follow the directions and let the software erase and reload.
That's the only way it's going to work.

> I would GOOGLE or check with Garmin tech for more answer... then I don't
> think I would trust Garmin tech base on different answers for the same
> question about Unlock Code, and free/fee DVD version etc..

Have you tried asking the tech you're speaking with to bump you up to a
supervisor? Challenging them with the differing answers you've gotten
from other tech support folks? Hit them with the conflicting
information and THEN ask for a supervisor and you might get somewhere.

Once you "hear" that "deer in the headlights look" you've got a chance!<g>

Joel

2007-07-26, 10:33 am

Say What? <NotMe@NotYou.com> wrote:

> Joel wrote:
>
> RTFM! I routinely change, update, reload maps in my 2610 and Quest.

You should RTFOM.

Kevin Weller

2007-07-26, 10:33 am

In article < 46a8987b$0$20621$4c3
68faf@roadrunner.com>, Jack Erbes wrote:
>
> You have to get (buy) and update DVD for the model and product you have._
> __The pages for the retail versions of V8 and V9 clearly state that they_
> are not intended to be used for updating the mapping on preloaded GPS_
> receivers. _You have a preloaded GPS receiver.

Er, yes thank you but I did already know it is a unit with preloaded maps!

The update was purchased from Garmin for this unit but there are no options
on the DVD menu for updating the unit itself, only for installing on the
PC. Answers from elsewhere seem to indicate I need to contact Garmin who
will send me some sort of 'patch' which I run then follow instructions they
will supply. (I've sent Garmin an email)

Kevin

Kevin Weller

2007-07-26, 10:33 am

In article <dO0qi.24689$Rw1.10832@newssvr25.news.prodigy.net>, Say What?
wrote:
> RTFM! _I routinely change, update, reload maps in my 2610 and Quest._
> Power up, follow the directions and let the software erase and reload._
> That's the only way it's going to work.

Excellent, I'll be very grateful if you'll show me where in the manual
that is explained. The manual is here -
http://www8.garmin.com/manuals/ Str...wnersManual.pdf

Kevin

mrbjr

2007-07-26, 12:33 pm

> The update was purchased from Garmin for this unit but there are no
> options
> on the DVD menu for updating the unit itself, only for installing on the
> PC. Answers from elsewhere seem to indicate I need to contact Garmin who
> will send me some sort of 'patch' which I run then follow instructions
> they
> will supply. (I've sent Garmin an email)
>
> Kevin
>

I have something called gStart that detects whenever I have my 2720
connected to my PC(should load on startup of windows or might be in the
Garmin folder), it then asks me if I want to load POI's or update maps on
either the PC or GPS. Not sure exactly where it came from as I had just
installed the POI uploader program from Garmin's website and also installed
the upgrade for NT V8 and the current version of Mapsource on a new laptop,
so it was one or the other. I will be getting the NT2008 sometime today and
will let anyone that cares what happens. I did not have any issues updating
V8 last year using the same program once I had the 25 digit code from
Garmin.. I purchased this upgrade from Darell at TV/NAV and I would suppose
it will come with the code....

Bob

Jack Erbes

2007-07-26, 12:33 pm

Kevin Weller wrote:
<snip>
> Er, yes thank you but I did already know it is a unit with preloaded maps!
>
> The update was purchased from Garmin for this unit but there are no options
> on the DVD menu for updating the unit itself, only for installing on the
> PC. Answers from elsewhere seem to indicate I need to contact Garmin who
> will send me some sort of 'patch' which I run then follow instructions they
> will supply. (I've sent Garmin an email)

A call to them at 1 800 800 1020 might help too.

If you ran the DVD with the 2720 connected to the computer, and it was
an update DVD, it would have updated the 2720 not installed to the PC.
Sounds like you don't have thee right DVD.

Jack

mrbjr

2007-07-26, 12:33 pm

>
> If you ran the DVD with the 2720 connected to the computer, and it was an
> update DVD, it would have updated the 2720 not installed to the PC. Sounds
> like you don't have thee right DVD.
>
> Jack

Jack, That is not exactly true. I just installed the NT V8 upgrade DVD on a
new laptop yesterday and it installed the maps to my PC and also asked if I
wished to install to my 2720, since I had already installed them last year I
declined and exited out.

Bob

Jack Erbes

2007-07-26, 12:33 pm

mrbjr wrote:
>
> Jack, That is not exactly true. I just installed the NT V8 upgrade DVD
> on a new laptop yesterday and it installed the maps to my PC and also
> asked if I wished to install to my 2720, since I had already installed
> them last year I declined and exited out.
>
> Bob

Ah, okay. Thanks for correcting that.

I thought that the install from an update was exclusively to the
connected receiver. That might explain what happened if Kevin did not
have a receiver connected.

It also provides a solution for the people that did not their mapping on
a DVD and would like to have it on a PC. I think Garmin's original
assumption was that no one that bought a preloaded GPS needed or wanted
to have it on a PC too. And that did not prove to be the case for
everyone.

Jack

Kevin Weller

2007-07-26, 3:33 pm

In article < 46a8cf9b$0$12194$4c3
68faf@roadrunner.com>, Jack Erbes wrote:
> I think Garmin's original_
> assumption was that no one that bought a preloaded GPS needed or wanted_
> to have it on a PC too.

When I bought the 2720 it also came with the DVD so I could install
Mapsource and maps on my PC. That's one of the benefits of the Garmin
solution over others IMO as I often want to create a detailed route on the
PC then transfer it to my unit.

Hmmm, thinking about it I'm not sure I had the unit connected to the PC
when I first fired up the DVD. My Brother bought the unit off me and I
need to go to his house to try it again. If that's what was wrong then I'm
an idiot!

I'm in the UK BTW but you're not the first person to suggest I call them
as well. If running the DVD with the unit connected doesn't resolve the
issue I'll call them tomorrow so thanks for the suggestion :)

Kevin

Jack Erbes

2007-07-26, 10:33 pm

Kevin Weller wrote:
> In article < 46a8cf9b$0$12194$4c3
68faf@roadrunner.com>, Jack Erbes wrote:
>
> When I bought the 2720 it also came with the DVD so I could install
> Mapsource and maps on my PC. That's one of the benefits of the Garmin
> solution over others IMO as I often want to create a detailed route on the
> PC then transfer it to my unit.

Right, that was because the 2720 (now a discontinued product) was one of
the last products they did that for. It was a legacy unit of sorts in
that it had a base map, also had the detail maps preloaded to internal
flash memory, and came with a DVD so you could load the mapping to a PC.

And the 2720 had all the navigation features that were left off of the
newer "i" and "c" series StreetPilots and nuvi models. Those were also
the models that were no longer shipped with a DVD of the mapping and
that had lost many of the capabilities that made having a PC install
useful.

I am using a 2610 and 2620 still and don't plan on buying any or the
newer Garmins as long as those will continue to work. Then have all the
features I want.

> Hmmm, thinking about it I'm not sure I had the unit connected to the PC
> when I first fired up the DVD. My Brother bought the unit off me and I
> need to go to his house to try it again. If that's what was wrong then I'm
> an idiot!

It is certainly worth a try. I was not aware that the update DVD for
preloaded models would install to the PC but Bob straightened me out on
that. So we are all getting older and smarter here.

> I'm in the UK BTW but you're not the first person to suggest I call them
> as well. If running the DVD with the unit connected doesn't resolve the
> issue I'll call them tomorrow so thanks for the suggestion :)

My experience has been that the waits are not too bad. They open at
8:00 AM Central time (GMT -6 now) and calling early in the day seems to
help. There is a European office listed too on the contacts page:

http://www.garmin.com/garmin/cms/home/supportcontacts

Jack

Kevin Weller

2007-07-26, 10:33 pm

In article < 46a90cb4$0$31268$4c3
68faf@roadrunner.com>, Jack Erbes wrote:
>
> Right, that was because the 2720 (now a discontinued product) was one of_
> the last products they did that for.

Perhaps I'm misunderstanding but my Zumo 550, a new Garmin product, comes with
maps preinstalled and also a DVD with which I have installed Mapsource and maps
on my PC.

Kevin

Jack Erbes

2007-07-26, 10:33 pm

Kevin Weller wrote:
<snip>
> Perhaps I'm misunderstanding but my Zumo 550, a new Garmin product, comes with
> maps preinstalled and also a DVD with which I have installed Mapsource and maps
> on my PC.

You're right. I didn't mean to say that they had stopped doing it
altogether. It is still being done for a few models.

And for people that had not received them with the preloaded models, if
they called and asked for them, they were sending them the DVD for free.

Jack

Bruce.

2007-07-26, 10:33 pm

"Jack Erbes" <jacker@midmaine.com> wrote in message
news:46a90cb4$0$3126
8$4c368faf@roadrunne
r.com...
> Right, that was because the 2720 (now a discontinued product) was one of
> the last products they did that for.

That's REALLY discouraging and disappointing to hear. I've been programming
routes for years on my PC and eMap. Now that I have a Nuvi 650, I can't do
that anymore. This sucks.

Bruce.

Joel

2007-07-26, 10:33 pm

Kevin Weller <Spam_Not@nospam.invalid> wrote:

> In article < 46a8cf9b$0$12194$4c3
68faf@roadrunner.com>, Jack Erbes wrote:
>
> When I bought the 2720 it also came with the DVD so I could install
> Mapsource and maps on my PC. That's one of the benefits of the Garmin
> solution over others IMO as I often want to create a detailed route on the
> PC then transfer it to my unit.
>
> Hmmm, thinking about it I'm not sure I had the unit connected to the PC
> when I first fired up the DVD. My Brother bought the unit off me and I
> need to go to his house to try it again. If that's what was wrong then I'm
> an idiot!
>
> I'm in the UK BTW but you're not the first person to suggest I call them
> as well. If running the DVD with the unit connected doesn't resolve the
> issue I'll call them tomorrow so thanks for the suggestion :)
>
> Kevin

Hmmmm it sounds like you don't have the requirements ready, and no wonder
why it doesn't work. I am just guessing, but this is probably what you need
to do.

- Installing the USB driver (if required or not jet installed).

- Connecting the GPS to computer using USB cable

What else I don't have 2720 to know more.

Jack Erbes

2007-07-26, 10:33 pm

Bruce. wrote:
> "Jack Erbes" <jacker@midmaine.com> wrote in message
> news:46a90cb4$0$3126
8$4c368faf@roadrunne
r.com...
>
> That's REALLY discouraging and disappointing to hear. I've been programming
> routes for years on my PC and eMap. Now that I have a Nuvi 650, I can't do
> that anymore. This sucks.
>

Sorry you had to hear it here. But update us on it if that is wrong,
maybe something has changed. We have discussed it here quite a bit.
Those of us that liked the old way better are taking our clues from the
folks here that are using the various nuvi models.

The last I heard was that if you build a route in MapSource in the
classic way, by clicking and creating a route with a list of map or via
points, or by placing waypoints (like for multiple stops or to control
routing), it cannot be simply uploaded to the nuvis.

Instead the route winds up saved as a *.gpx file to the SD card (seen as
the nuvi sd drive in windows). I'm not sure if you have to make all
that happen or if simply happens when you choose to Transfer from
MapSource.

With the route data in the *.gpx file on the SD card, when when you
power up the nuvi, it reads the card and the map points or way points
are added to your Favorites on the nuvi.

So then, as far as your original route from the PC, you can go to each
of the Favorites, selecting them one at a time. With a route to a
Favorite activated, you can add one of the other Favorites to the route
as a stop. But that is the extent of it as far as routing and control
of routing as I understand it.

The nuvis seem to be good at what they do, most or all of the people
that buy them seem to be happy with them.

But if you're of the old school and liked building routes on the PC,
controlling your own routing, using multiple destination routing, route
optimization, recording tracks, and handling all that data interactively
with a PC, the nuvi might not make you happy.

Jack

mrbjr

2007-07-26, 10:33 pm

>
> I'm in the UK BTW but you're not the first person to suggest I call them
> as well. If running the DVD with the unit connected doesn't resolve the
> issue I'll call them tomorrow so thanks for the suggestion :)
>
> Kevin

FYI, it took exactly 1hour from UPS delivery to update my PC and 2720 with
NT CN2008. Just popped in the Upgrade DVD and followed the on screen
prompts. After reading some of the earlier posts I was a bit concerned, but
it was really was a "piece of cake". Running Windows Vista on a IBM ThinkPad
if that has any interest...Hardest part was getting the DVD out of the silly
plastic wrap...:)

Bob

Kevin Weller

2007-07-27, 12:33 pm

In article < 46a90cb4$0$31268$4c3
68faf@roadrunner.com>, Jack Erbes wrote:
>
> It is certainly worth a try. _I was not aware that the update DVD for_
> preloaded models would install to the PC but Bob straightened me out on_
> that. _So we are all getting older and smarter here.

That was it. Once we'd booted the DVD with the unit connected there were
additional menu options including upgrading the unit.

Thanks all.

Kevin

Bruce.

2007-07-27, 10:33 pm

"mrbjr" <mrbjr@comcast.net> wrote in message
news:gJmdnS2Wb_l3yTT
bnZ2dnUVZ_qiinZ2d@co
mcast.com...
> FYI, it took exactly 1hour from UPS delivery to update my PC and 2720 with
> NT CN2008. Just popped in the Upgrade DVD and followed the on screen
> prompts. After reading some of the earlier posts I was a bit concerned,
> but it was really was a "piece of cake". Running Windows Vista on a IBM
> ThinkPad if that has any interest...Hardest part was getting the DVD out
> of the silly plastic wrap...:)

Excellent! Thanks for the update.

Bruce.

Bruce.

2007-07-27, 10:33 pm

"Jack Erbes" <jacker@midmaine.com> wrote in message
news:46a9529f$0$3064
8$4c368faf@roadrunne
r.com...
> The last I heard was that if you build a route in MapSource in the classic
> way, by clicking and creating a route with a list of map or via points, or
> by placing waypoints (like for multiple stops or to control routing), it
> cannot be simply uploaded to the nuvis.

That is very true. The Nuvi models simply can not have multiple routes.
Only 1 destination and 1 via at a time. While you can transfer MapSource
waypoints to Nuvi Favorites, you can not transfer routes.

> Instead the route winds up saved as a *.gpx file to the SD card (seen as
> the nuvi sd drive in windows).

Ah, I haven't tried that yet so I'm not sure. Even if you can place files
there, there's no way to select it on the Nuvi.

> I'm not sure if you have to make all that happen or if simply happens when
> you choose to Transfer from MapSource.

Me either. I'll give it a try in a bit and see what happens.

> So then, as far as your original route from the PC, you can go to each of
> the Favorites, selecting them one at a time. With a route to a Favorite
> activated, you can add one of the other Favorites to the route as a stop.
> But that is the extent of it as far as routing and control of routing as I
> understand it.

I beileve you are correct. But the one route I'd really like to pre-program
is Route 66 which would require an unmanagable number of Favorites, probably
several hundred. I'd be selecting a new Favorite every few miles because
the Nuvi will prefer the new superhighways to the old Route 66. I'd never
be able to enter enough Favorites to keep it nailed on Route 66.

> The nuvis seem to be good at what they do, most or all of the people that
> buy them seem to be happy with them.

Indeed. For what it does, I'm a happy camper with it. My 650 is light
years ahead of my old eMap.

> But if you're of the old school and liked building routes on the PC,
> controlling your own routing, using multiple destination routing, route
> optimization, recording tracks, and handling all that data interactively
> with a PC, the nuvi might not make you happy.

Also very true. Hopefully by the next time I'm ready to buy a replacement
model, maybe the PC routing option will be back again.

Bruce.

Bruce.

2007-07-27, 10:33 pm

Jack Erbes

2007-07-27, 10:33 pm

Bruce. wrote:
<snip>
> Yes, I just tried that. I created 2 waypoints and 1 route and transferred
> those to the Nuvi. Mapsource lets me select Routes for the transfer despite
> those not working on a Nuvi.
>
> But it didn't transfer to the SD drive but rather the internal Nuvi drive
> using this location and filename:
>
> \Garmin\gpx\Temp.gpx
>
> After powering up the Nuvi, the Temp.gpx file disappeared and the 2
> waypoints were added as Favorites. I went through all the menus but the
> route is nowhere to be found. There's just no way to select a route on the
> Nuvi even it's possible to copy it there.
>

All right! Thanks for the details. With your help we'll figure this
all out yet.

Jack

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