Garmin GPS - Re: Is City Navigator North America NT v8 the same as City Navigator

Author

Re: Is City Navigator North America NT v8 the same as City Navigator

SFB

2007-08-16, 10:33 pm

Just call Garmin Tech support.... explain that you just bought your Nuvi
and want the latest maps for North America. They may ask you to fax
them the receipt of purchase or not ... make sure you have registered
your Nuvi before calling them up so you can tell them so...

Takes about a week or so for them to send the update CD.... at that
point the update CD also includes a PC version of MapSource that you can
install on your computer if you wish... just search this Forum for
instructions or post a request here with a clear subject line.

SFB

Sharon Ciccio wrote:
> On Thu, 16 Aug 2007 22:47:13 -0400, Jim Beachy wrote:
>
>
> Here is what it says when I press the "Map Info" button on my nüvi:
>
> <checkmark> City Navigator Europe NT v9
> [1] ALL
>
> <checkmark> City Navigator North America NT v8
> [1] ALL
>
> Is v8 the same as City Navigator 2008?
> If I'm entitled to City Navigator 2008 - how do I obtain it?
> I found an article that said how to install it but how do I obtain it for
> free (I just bought the nüvi).
>
> Thanks in advance,
> Sharon

SFB

2007-08-17, 4:33 am

You can download an update to MapSource... but not sure if it will
update that old a version....

Call early in the AM as there is normally a 30 minute hold time the last
few weeks....

SFB

Sharon Ciccio wrote:
> On Thu, 16 Aug 2007 20:25:41 -0700, SFB wrote:
>
> OK. I called but they were closed.
>
> I found the support numbers for Garmin at
> http://www.garmin.com/garmin/cms/si...supportcontacts
>
> USA: +1-800-800-1020 (U.S.)
> CANADA +1-866-429-9296 or (913) 397-8200
> UK 0808 238 0000
>
> I guess I'll call tomorrow. I already have mapsource from my ancient Garmin
> GPS ... do you think a five year old mapsource will suffice?
>
> Sharon

SFB

2007-08-17, 4:33 am

Technically you probably just got the OK to use the Nuvi 670... nothing
really to "unlock" just start using it... BUT if you want to install the
maps on your computer (from a CD that Garmin will have to send you) then
you will need the unlock codes for both the USA and Europe maps.

Now, after you get Garmin to send you the 2008 USA NT update, when you
go back to the Garmin site and check your unlock codes on their webpage
you will find a NEW unlock code for the new version of 2008.

I suggest saving the slips of paper just in case the Garmin server
crashes at some point... either that or if you use a phone list like
outlook to save your personal addresses, you can type the codes and
numbers in for future reference...

I know this may sound somewhat confusing... but it will all go OK..

SFB

Sharon Ciccio wrote:
> On Thu, 16 Aug 2007 23:01:46 -0700, SFB wrote:
>
>
> OK. So I went to the Garmin support site and it asked for unlock codes
> https://my.garmin.com/mygarmin/unlock/unlockHome.faces
>
> I dug into the box and found the following unlock codes on yellow paper:
> Unlock code #1 = HVJVY-BDANA-MU2A4-U47PH-UCFHB
> Unlock code #2 = VGZW7-817P7-AKT6C-S9RBN-C7AJB
>
> After filling out the form, the web site congratulated me on unlocking
> something.
>
> WHAT DID I UNLOCK? How? (I didn't touch the GPS.)
>
> Here is the email I received back from Garmin.
>
> Please ... What do all these crazy numbers actually mean or do?
>
> Thanks, in advance,
> Sharon
>
> From: GARMIN MapSource Unlock Registration
> To: Sharon Ciccio
>
> Thank you, Sharon Ciccio, for completing GARMIN's registration process.
> Whenever revisiting the MapSource Unlock pages, please reference
> your myGarmin username CICCIO.
>
> Information about the region you just unlocked:
> -GPS Unit:
> nüvi 670, North America
>
> -Serial Number:
> 13N003449
>
> -Mapsource Product:
> City Navigator Europe NT v9 Deluxe Unlock WW
>
> -Region:
> City Navigator Europe NT v9, Deluxe All Regions WW, Sept. 06
>
> -Action:
> Unlock Registration
>
> -Code:
> VYNJALM
>
> -Mapsource Product:
> City Navigator North America NT v8 Deluxe Unlock WW
>
> -Region:
> City Navigator North America NT v8, Deluxe All Regions - WW, Apr 06
>
> -Action:
> Unlock Registration
>
> -Code:
> WM9BS21
>
> Please contact our customer service group using one of the following
> methods:
>
> Webform (http://shop.garmin.com/cartography/...techSupport.asp):
> This is the preferred method to contact us about any problem you might be
> having with MapSource Unlock. Using this form gives us all the information
> we need to assist you. E-mail: You may also send an e-mail to:
> unlock@garmin.com or Product Support: techsupp@garmin.com.
>
> ____________________
____________________
____________________
______________
>
> Garmin will never send you an email requesting you to provide personal
> information. Always log in to the http://my.garmin.com site, as Garmin
> will only ask for information AFTER you have securely logged in. If you
> receive an email containing a link and are unsure whether it is from
> Garmin, open a new web browser and copy the link into your browser. Don't
> click on any link in an email which seems suspicious to you. If you have
> surrendered financial or password information to a suspicious email or
> website, promptly report this to the issuing institution as well as change
> your password on your myGarmin account. This can be completed in the
> myAccount section of your myGarmin account.
>
> If you think you have received a fraudulent email, forward the entire
> email, including the header information to techsupp@garmin.com and then
> delete the email from your mailbox. For further information on Garmin's
> Privacy Policy and account protection measures, see
> http://www.garmin.com/privacy.
>
> Garmin International, 1200 E. 151st St, Olathe, KS 66062

SFB

2007-08-17, 4:33 am

OK, my "upgraded" 670 says:

City Navigator North America NT 2008
City Navigator Europe NT v9

Any other versions are OLD and should be updated by Garmin... (they need
to send a CD to you)

When you check the Garmin site for upgrades, they will say you are OK...
well yes you are OK but you deserve the NT 2008 maps... and you have to
call to get that CD...

Here are my Nuvi 670 software versions:

Software version 3.80
Audio version: 1.40
GPS SW Version: 2.90
Bluetooth SW Version: 2.40

Just give them a call early in the AM asking for the North America NT
2008 update and explain exactly when and where you bought your 670.

FYI, I paid just under $700 at Overstock.com after using a discount
coupon... I've seen others pay as much as $1,000.... OUCH!!!

SFB

PS Don't get confused with v8, v9 and 2008... when you check the maps in
your 670 (Click MAPS then "Map Info" to see what is installed on your
670) you should see what I listed above... any other version is OLD...

Sharon Ciccio wrote:
> On Thu, 16 Aug 2007 23:53:20 -0700, SFB wrote:
>
> Now I'm confused again.
> What it says in the Garmin FAQ is contradictory to what was said here.
>
> I believe you but can you confirm the latest maps are the 2008 version
> considering this is what it says verbatim in the Garmin 670 FAQ?
>
> Are the latest maps REALLY version v8?
>
> Thanks in advance,
> Sharon
>
> Garmin FAQ Question:
> How do I know if my Garmin Automotive device has the latest version of
> mapping software?
>
> Garmin FAQ Answer:
> To check the unit to see if the latest mapping is installed
> please follow the steps below:
> 1. On the main menu tap the 'Settings' or 'Wrench' icon.
> 2. Tap the 'Map' icon and then tap 'Map Info'.
> 3. This will show the version of mapping the unit has loaded in it.
>
> We are currently at City Navigator version 8 at this time.
> We come out with mapping updates every 12 -15 months and this
> usually happens in late summer sometime between July and August.
> Last modified on: 06/11/2007

SFB

2007-08-17, 10:33 pm

I guess they just ran out of update disks... when I updated there was a
shortage of CDs also... it just took them about 10 days to get a new
stock in.... don't know what they mean about only doing it online though...

It really does depend upon who you talk to when you ask for the upgrade...

Keep trying...

SFB

Sharon Ciccio wrote:
> On Fri, 17 Aug 2007 00:15:14 -0700, SFB wrote:
> On Fri, 17 Aug 2007 00:15:14 -0700, SFB wrote:
>
> We're all wrong!
>
> Garmin refuses to send the maps until August 24th 2007 and even then ONLY
> through the web site!
>
> Here's what happened:
> a. I called Garmin in the morning at +1-800-800-1020.
> The wait said it was 30 minutes.
> Ten or so minutes into the call I had to hang up.
>
> b. I called Garmin again before noon at +1-800-800-1020.
> The wait said it was 20 minutes.
> Ten or so minutes into the call, I had to hang up.
>
> c. I called after noon. The wait said it was 15 minutes.
> About ten or so minutes later, Garmin sales support answered.
>
> I asked for the North America NT 2008 update and they told me I had to
> register first on the web. I said I did already (thanks to advice here).
> They then said we have to wait to the 24th of August and ask for the
> updates on the web. I said I know of people who already received the
> updates. They said that was a mistake. I asked to talk to the supervisor.
> Ten minutes or so later I had to take another call.
>
> Did anyone else NOT get the update maps because Garmin changed their policy
> or did I just get a bad apple in sales support at Garmin today?
>
> Thanks in advance,
> Sharon

Jack Erbes

2007-08-18, 10:33 am

Kristian M Zoerhoff wrote:

<snip>
> That stinks, 'cuz one of these days I'll need to update to catch up with all
> the new subdivisions sprouting up around here. Grr.

The new streets for subdivisions and roads that are not through roads
can be pretty slow to get into the NavTeq data bases and be seen in CN
or other optional mapping softwares. I will look my local area in the
online Map viewers before I consider upgrading from CN V8 (my current
software) to a newer version.

I am going to retaliate against Garmin's change from two unlocks to a
single unlock by upgrading less often.

The greed that drove Garmin change somewhat obfuscated. Many of us used
to buy MapSource City Navigator through online and storefront retailers
that dropped the price from the MSRP of $150 +/- to a street price of
$100 or so. Garmin, of course, took some profit from that street price
through their selling it to the people we were buying it from.

For the end users, with two unlocks, the old way worked out to about $50
per GPS receiver for the latest mapping.

Now, to upgrade to the latest mapping, we generally will have to buy it
online from Garmin at $75 (plus shipping) for each GPS receiver. And
the bottom line is that Garmin has increased their profits by
eliminating the middle man and taking a larger share of the selling price.

I realize that some Garmin dealers are also selling the update DVDs but
they are getting nearly the same price as Garmin is asking. So I
suppose that Garmin is not giving their dealers very much of a margin
for profit on the update DVDs. Maybe one of the dealers that frequent
this newsgroup will share more info on that with us here.

Jack

Phil Wheeler

2007-08-18, 10:33 pm

Sharon Ciccio wrote:
> On Thu, 16 Aug 2007 23:53:20 -0700, SFB wrote:
>
> Now I'm confused again.
> What it says in the Garmin FAQ is contradictory to what was said here.
>
> I believe you but can you confirm the latest maps are the 2008 version
> considering this is what it says verbatim in the Garmin 670 FAQ?
>
> Are the latest maps REALLY version v8?
>

No. I just upgraded from V. 8 to v. 2008. Had
used v. 8 for about a year.

Phil

Jack Erbes

2007-08-20, 7:39 am

wwerewolff@yahoo.com wrote:
> Garmin is expert at making things as confusing as possible.
>

That is the backbone of their sales model. They want people to give up
on trying to understand the various models so they can buy exactly what
they want and just buy one.

No limits either, you can do that as often as you want.

Jack

--
Jack Erbes in Ellsworth, Maine, USA - jackerbes at adelphia dot net
(also receiving email at jacker at midmaine.com)

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