Magellan GPS - Meridian Platinum Time issue

Author

Meridian Platinum Time issue

The CO

2007-09-11, 10:33 am

Hi all.

I have just acquired a s/h Meridian Platinum.

Model is Meridian Platinum, Europe
P/N 800478-06
S/N CH 002622
D/C 1402

Switch shows

V5.12 WAAS Enabled
Australia Marine-1.01
Copyright Thales Navigation 2003

Database Copyright Notices
C-Map
All Rights Reserved
PSMA Australia
All Rights Reserved

Seems to have an Australian Base Map.

Have a problem.

I live in South Australia which is in time zone GMT+0930 (yes, 9 and a
HALF hours).

When setting the time, it invariably sets it 30 minutes out. ie it
rounds it to the hour. I tried initialising and even when I enter the
correct time, it still comes up locked and ready to go with the time 30
minutes out and there appears to be no way to change it.

I'm hoping a firmware upgrade might fix this, can anyone confirm?

It came with the Mapsend Adelaide area map loaded on the SD card, but
minus the Mapsend CD or data cable.

I've ordered the data cable locally but the Mapsend products seem
unreasonably expensive. Any cheaper alternatives for street level maps
for Australia (particularly South Australia)?

Regards

Ron Hunter

2007-09-11, 10:33 pm

The CO wrote:
> Hi all.
>
> I have just acquired a s/h Meridian Platinum.
>
> Model is Meridian Platinum, Europe
> P/N 800478-06
> S/N CH 002622
> D/C 1402
>
> Switch shows
>
> V5.12 WAAS Enabled
> Australia Marine-1.01
> Copyright Thales Navigation 2003
>
> Database Copyright Notices
> C-Map
> All Rights Reserved
> PSMA Australia
> All Rights Reserved
>
> Seems to have an Australian Base Map.
>
> Have a problem.
>
> I live in South Australia which is in time zone GMT+0930 (yes, 9 and a
> HALF hours).
>
> When setting the time, it invariably sets it 30 minutes out. ie it
> rounds it to the hour. I tried initialising and even when I enter the
> correct time, it still comes up locked and ready to go with the time 30
> minutes out and there appears to be no way to change it.
>
> I'm hoping a firmware upgrade might fix this, can anyone confirm?
>
> It came with the Mapsend Adelaide area map loaded on the SD card, but
> minus the Mapsend CD or data cable.
>
> I've ordered the data cable locally but the Mapsend products seem
> unreasonably expensive. Any cheaper alternatives for street level maps
> for Australia (particularly South Australia)?
>
> Regards
>
>
>
Magellan has some problems using time. My eXplorist 400 seems to always
be 3 minutes OFF. Place calculations are fine, so the clock is NOT
wrong, just display calculation is off 3 minutes. Darn strange. Maybe
they weren't aware that some areas don't go on 1 hour increments....

The CO

2007-09-12, 4:33 am

Ron Hunter wrote:

> Magellan has some problems using time. My eXplorist 400 seems to always
> be 3 minutes OFF. Place calculations are fine, so the clock is NOT
> wrong, just display calculation is off 3 minutes. Darn strange.

Wierd. Not sure what to make of that.

I know there is a difference between UTC and the satellite time, but
it's seconds not minutes.

> Maybe they weren't aware that some areas don't go on 1 hour increments....

My GPS320 would get it half an hour wrong on initialisation, but I could
set that manually after init and it would be fine, the Meriplat
doesn't seem to allow that. I can change the time *format* but not the
time for some silly reason.

Given how long the Meridian series have been out, I'd be amazed if
someone else from SA hadn't jumped on Magellan about it.

Cheers

Geoff in South Oz

Jim Townsend

2007-09-12, 10:33 am

Ron Hunter wrote:

> Magellan has some problems using time. My eXplorist 400 seems to always
> be 3 minutes OFF. Place calculations are fine, so the clock is NOT
> wrong, just display calculation is off 3 minutes. Darn strange. Maybe
> they weren't aware that some areas don't go on 1 hour increments....

I've noticed that the clocks on the eXplorist 210 and 500 drift over
time. My old 210 was out by one and a half minutes after six months
use.

The 500 is faring better. I just checked the one that I got in the
spring and it's only out 2 seconds.

I've found the only way to get the clocks back in sync again is to do
a hard reset of the unit. The 'set time' feature didn't seem to work.

Stefan Kvist

2007-09-14, 10:35 pm

To set the time you can use 'Menu->Setup->Time Format'. This will let you
set
the time to a number of hours plus 30 minutes from UTC.

Stefan Kvist

"The CO" <the_xo@yahoo.com.au> skrev i meddelandet
news:KEnFi.7$AB1.9279@snnrp1.syd4.maint.ops.aspac.uu.net...
> Hi all.
>
> I have just acquired a s/h Meridian Platinum.
>
> Model is Meridian Platinum, Europe
> P/N 800478-06
> S/N CH 002622
> D/C 1402
>
> Switch shows
>
> V5.12 WAAS Enabled
> Australia Marine-1.01
> Copyright Thales Navigation 2003
>
> Database Copyright Notices
> C-Map
> All Rights Reserved
> PSMA Australia
> All Rights Reserved
>
> Seems to have an Australian Base Map.
>
> Have a problem.
>
> I live in South Australia which is in time zone GMT+0930 (yes, 9 and a
> HALF hours).
>
> When setting the time, it invariably sets it 30 minutes out. ie it rounds
> it to the hour. I tried initialising and even when I enter the correct
> time, it still comes up locked and ready to go with the time 30 minutes
> out and there appears to be no way to change it.
>
> I'm hoping a firmware upgrade might fix this, can anyone confirm?
>
> It came with the Mapsend Adelaide area map loaded on the SD card, but
> minus the Mapsend CD or data cable.
>
> I've ordered the data cable locally but the Mapsend products seem
> unreasonably expensive. Any cheaper alternatives for street level maps
> for Australia (particularly South Australia)?
>
> Regards
>
>
>

The CO

2007-09-21, 10:33 pm

Stefan Kvist wrote:
> To set the time you can use 'Menu->Setup->Time Format'. This will let you
> set the time to a number of hours plus 30 minutes from UTC.

Spot on. I simply wasn't pressing the right buttons.

This parallels the situation with the GPS320, initilisation gets it
wrong by thirty minutes, then you manually set it with time format.

My mistake was reading the manual which doesn't show a way to change the
time - only the time FORMAT, however you can actually alter the time
from there, it just doesn't mention in the manual.

I got my data cable today and updated the firmware to 5.40 (Standard).

All seems good now.

Magellan's email 'help' service was completely useless as usual, they
simply parroted the initialisation instructions and completely ignored
the fact I am not in the US. Then they tried to persuade me to trade it
in...

<quote>
Thank you for contacting Magellan. This email is in response to your
query about the Meridian Platinum.

We apologise for any inconvenience caused by this issue.

We understand that the unit has the incorrect time. In order to fix this
issue, we request that you please follow the steps below:

1. Press the MENU button.

2. Select SET UP and then select INITIALIZE

3. Select your country U.S. and then your appropriate region.

4. Then enter the current date, time and press DONE.

5. Also clear the memory using the CLEAR MEMORY option from the SETUP
screen.

6. Then select RESET DEFAULT

7. Wait until the hour glass icon changes to the arrow in the map screen.

NOTE: Make sure that the unit is getting unobstructed clear view of the
sky while doing these steps.

If the issue still persist, we are sorry to inform that your unit is no
longer updatable or serviceable.

However, the Magellan Trade-in Program allows you to trade your older
GPS in for a different model, at a discounted price.

We have a trade-in program where you can trade your older GPS in for a
different model at a discounted price. The trade-in units are re
manufactured and come with a 90-day warranty.

There would be a $6 S&H charge ($35 for Canada) plus tax if it applies
plus the cost of the trade-in GPS.

For more information about Trade in, we request that you please contact
our Technical Support at 800-707-9971.
------------------------------------
Regards,
..
Magellan Email Support.
<end quote>

Clueless.

Thanks for your interest.

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