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Author O2 Online - How long before accepting another order?
Seinman

2005-10-28, 5:49 pm

I ordered 2 PAYG phones form the O2 website a couple of weeks ago. Now when
I try and order another one, the site will not complete the order. The
rejection email contains this text: "This may be because you have either
exceeded your mobile phone allocation or we have been unable to validate
your credit card details. For security reasons, we have a limit on the
number of phones you can order from us within a fixed period. We also
restrict the number of times a credit or debit card can be used within a
fixed period."

Anyone know how long the "period" is?

TIA


Juan Hanglow

2005-10-29, 2:48 am


"Seinman" <me@me.com> wrote in message news:3sfg4oFntljdU1@
individual.net...
>I ordered 2 PAYG phones form the O2 website a couple of weeks ago. Now when
>I try and order another one, the site will not complete the order. The
>rejection email contains this text: "This may be because you have either
>exceeded your mobile phone allocation or we have been unable to validate
>your credit card details. For security reasons, we have a limit on the
>number of phones you can order from us within a fixed period. We also
>restrict the number of times a credit or debit card can be used within a
>fixed period."
>
> Anyone know how long the "period" is?
>
> TIA
>


probably over 30 days. Which should be greater than the statement
periodicity.


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