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Author 18 Month Contract warranty
Knowlege Is Powder

2006-11-25, 4:33 am


If you take out an 18 Month Contract on Orange, is your phone covered by
warranty for that 18 Months or just 12 Months.

I'm guessing its only 12 Months



Matt Wheeler

2006-11-25, 7:33 am


"Knowlege Is Powder" <donotreply@news.net> wrote in message
news:45680ac8$1_3@mk
-nntp-2.news.uk.tiscali.com...
>
> If you take out an 18 Month Contract on Orange, is your phone
> covered by
> warranty for that 18 Months or just 12 Months.
>
> I'm guessing its only 12 Months
>


That'll depend on the handset manufacturer though. I believe Nokia
phones currently come with a 2 year warranty, for instance.


Tim Morley

2006-11-25, 3:33 pm


"Knowlege Is Powder" <donotreply@news.net> wrote in message
news:45680ac8$1_3@mk
-nntp-2.news.uk.tiscali.com...
>
> If you take out an 18 Month Contract on Orange, is your phone covered by
> warranty for that 18 Months or just 12 Months.
>
> I'm guessing its only 12 Months
>
>
>


Not sure, but could that be a get out clause for you if your phone fails
after 12months. EG, you contracted for a handset and calls???


Jon

2006-11-25, 3:33 pm

donotreply@news.net declared for all the world to hear...
>
> If you take out an 18 Month Contract on Orange, is your phone covered by
> warranty for that 18 Months or just 12 Months.
>
> I'm guessing its only 12 Months


You guess correctly.

What phone have you got? Some come with a 2 year warranty.
--
Regards
Jon
Sauron

2006-11-25, 10:33 pm

The warrenty does not effect your rights to expext a fair lifetime of any
product so if it is looked after then you will be covered for a phone.


Jon

2006-11-26, 4:33 am

"Tim Morley" <tim.morley*REMOVE UNDIES*@blueyonder.co.uk> declared for
all the world to hear...
> Not sure, but could that be a get out clause for you if your phone fails
> after 12months. EG, you contracted for a handset and calls???


But you don't contract for a handset. It's entirely separate.
--
Regards
Jon
©®

2006-11-26, 7:33 am

I asked at Nokia Service Centre and the bloke said 2 years for Nokia.
Also found at that some SE phones have 2 years as well e.g. M600i,
P990i.
Hope this helps!


Knowlege Is Powder

2006-11-26, 12:33 pm


"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG. 1fd2a851b956c03898a5
5e@text.usenet.plus.net...
> donotreply@news.net declared for all the world to hear...
>
> You guess correctly.
>
> What phone have you got? Some come with a 2 year warranty.


Orange SPV C600


Jack Torrence

2006-11-27, 10:33 am

"Knowlege Is Powder" <donotreply@news.net> wrote in message
news:45680ac8$1_3@mk
-nntp-2.news.uk.tiscali.com...
>
> If you take out an 18 Month Contract on Orange, is your phone covered by
> warranty for that 18 Months or just 12 Months.
>
> I'm guessing its only 12 Months


Your biggest problem will be getting Orange to abide by their obligations as
the retailer to honour the manufacturer warranty. In the past they have
tried claiming that if the phone is more than 6 months old they have no
responsibility and that you have to pursue any warranty claim yourself with
the manufacturer.

Nokia provide 2 years.


Stuart

2006-11-29, 7:33 am

On Mon, 27 Nov 2006 13:36:40 -0000, "Jack Torrence"
<room217[at]overlook.freeserve.co.uk> wrote:

>"Knowlege Is Powder" <donotreply@news.net> wrote in message
> news:45680ac8$1_3@mk
-nntp-2.news.uk.tiscali.com...
>
>Your biggest problem will be getting Orange to abide by their obligations as
>the retailer to honour the manufacturer warranty. In the past they have
>tried claiming that if the phone is more than 6 months old they have no
>responsibility and that you have to pursue any warranty claim yourself with
>the manufacturer.
>


>


In which case it's a short trip to Consumer Advice/Trading Standards . The
retailer has obligations for 12 months ( at least) .
LinkBot





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