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| Steve Terry 2006-02-23, 11:48 pm |
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"Dave C" <davec@nospam.org.uk> wrote in message
news:nq2dne49wpKvaGD
eRVnyjg@pipex.net...
>I wonder if others will be tempted to follow?
>
> http://www.mobiletoday.co.uk/artman...icle_1215.shtml
> Dave C
>
Bit early for April 1st isn't it?
If true then 3 have no consept of customer relations or how to keep them.
I'd round them up 3 customers and put them in a concentration camp with
armed guards,
anyone trying to escape gets shot
Ve haf vays ovf keeping you on 3
Steve Terry
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| Ian Stirling 2006-02-24, 5:48 pm |
| Steve Terry <g4wwk@tesco.net> wrote:
>
> "Dave C" <davec@nospam.org.uk> wrote in message
> news:nq2dne49wpKvaGD
eRVnyjg@pipex.net...
> Bit early for April 1st isn't it?
>
> If true then 3 have no consept of customer relations or how to keep them.
>
Would you similarly XXXXX if the network locked the phone to the sim in
the networks case, and got a model of phone made for them that can't be
unlocked from the network?
Exactly the same case.
As long as the phone is subsidised IMO, they have every right to do
this.
However, not allowing the user to unlock - perhaps by taking the phone
to a shop and getting it swapped would be a bit dodgy.
| |
| Dave C 2006-02-24, 5:48 pm |
| Ian Stirling wrote:
> Would you similarly XXXXX if the network locked the phone to the sim in
> the networks case, and got a model of phone made for them that can't be
> unlocked from the network?
> Exactly the same case.
>
> As long as the phone is subsidised IMO, they have every right to do
> this.
> However, not allowing the user to unlock - perhaps by taking the phone
> to a shop and getting it swapped would be a bit dodgy.
However, what happens regarding a faulty phone? It's not going to be
easy to swap the sim with all its data into another phone is it? How
long is the customer going to be without service while things are sorted
out?
Then again, I doubt 3 has even thought about the customer.
--
Dave C
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| dougnheffernan@gmail.com 2006-02-24, 5:48 pm |
| maybe they should concern themselves with why people want to leave
their network in the first place
| |
| Brian Morrison 2006-02-24, 5:48 pm |
| On 24/02/06 Ian Stirling wrote:
> As long as the phone is subsidised IMO, they have every right to do
> this.
But not permanently. Once the subsidy is repaid, say after a set level
of top ups have been applied to the account, then this should stop.
But it's difficult to remove glue without damage isn't it?
--
Brian Morrison
please observe reply-to address
| |
| Ian Stirling 2006-02-24, 5:48 pm |
| Brian Morrison <scrapspam@fenrir.org.uk> wrote:
> On 24/02/06 Ian Stirling wrote:
>
> But not permanently. Once the subsidy is repaid, say after a set level
> of top ups have been applied to the account, then this should stop.
There are ways round this.
For example, buybacks of the phone, or the shop swapping out your phone
for a unglued/locked one.
> But it's difficult to remove glue without damage isn't it?
It depends on the sort of glue, and what it's glued to.
It can be possible to glue things in, in a way that is not easily
removable except by special equipment.
But this would probably require redesigned phones - it's not
very straight-forward.
| |
| Ian Stirling 2006-02-24, 5:48 pm |
| Dave C <davec@nospam.org.uk> wrote:
> Ian Stirling wrote:
>
>
> However, what happens regarding a faulty phone? It's not going to be
> easy to swap the sim with all its data into another phone is it? How
> long is the customer going to be without service while things are sorted
> out?
For a partially functional phone, there is no problem, you just plug it
into whatever dock connector, and then copy the data.
For a completely dead one, I don't see a nice solution, apart from
custom firmware on the phone that automatically backs up the SIM to 3s
network somehow, enabling 3 to simply produce a new SIM.
| |
| Colin Forrester 2006-02-24, 5:48 pm |
| Brian Morrison wrote:
> On 24/02/06 Ian Stirling wrote:
>
> But not permanently. Once the subsidy is repaid, say after a set level
> of top ups have been applied to the account, then this should stop.
>
> But it's difficult to remove glue without damage isn't it?
Two things come to mind - tech support can't ask you to remove and
re-insert the SIM - a so called common remedy. Also a new business will
develop of removing the glue in some way?
I like many others will just avoid 3 irrespective of how cheaper their
calls are.
| |
|
| root@mauve.demon.co.uk declared for all the world to hear...
> For a partially functional phone, there is no problem, you just plug it
> into whatever dock connector, and then copy the data.
NO tall handsets can do this.
> For a completely dead one, I don't see a nice solution, apart from
> custom firmware on the phone that automatically backs up the SIM to 3s
> network somehow, enabling 3 to simply produce a new SIM.
The kind of handset that 3 are applying this to is only the very cheap
and very low-end pay as you go. Typically the kind of customer who buys
this category of phone are not too bothered about backing up data.
--
Regards
Jon
| |
|
| scrapspam@fenrir.org.uk declared for all the world to hear...
> On 24/02/06 Ian Stirling wrote:
>
> But not permanently. Once the subsidy is repaid, say after a set level
> of top ups have been applied to the account, then this should stop.
>
> But it's difficult to remove glue without damage isn't it?
It's epoxy resin mate, it's not going anywhere in a hurry!
--
Regards
Jon
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| Ian Stirling 2006-02-25, 5:48 pm |
| Jon <spam@jonparker.plus.com> wrote:
> root@mauve.demon.co.uk declared for all the world to hear...
>
> NO tall handsets can do this.
True - but, they _could_ select only handsets that do.
>
>
> The kind of handset that 3 are applying this to is only the very cheap
> and very low-end pay as you go. Typically the kind of customer who buys
> this category of phone are not too bothered about backing up data.
Yeah - I'm just saying that there are possible workarounds - especially
if you're buying a hundred thousand phones at a time.
The 'backed up on network' SIM could actually be a feature, if sold
right.
| |
|
| root@mauve.demon.co.uk declared for all the world to hear...
> The 'backed up on network' SIM could actually be a feature, if sold
> right.
Orange have been doing this for a while on smartphones, even the
original SPV had it.
--
Regards
Jon
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| Steve Terry 2006-02-27, 5:48 pm |
|
< dougnheffernan@gmail
.com> wrote in message
news:1140777439.595105.64930@v46g2000cwv.googlegroups.com...
> maybe they should concern themselves with why people want to leave
> their network in the first place
>
That of course has been 3s blind spot
A clear sign of appalingly incompetent management, and now showing it
by wanting to take it's customers prisoners
Steve Terry
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| Stephen (Sausagefans.com) 2006-02-27, 5:48 pm |
| In article <4VGMf.18866$57.7934@newsfe3-win.ntli.net>, g4wwk@tesco.net
says...
> That of course has been 3s blind spot
>
> A clear sign of appalingly incompetent management, and now showing it
> by wanting to take it's customers prisoners
The more three go on the better ENRON looked!
--
Diss Town Council and the
exploding internet deal
http://thisisdiss.co.uk/index.php?topic=4.0
| |
| Steve Terry 2006-02-27, 5:48 pm |
|
"Stephen (Sausagefans.com)" <usenet@sausagefans.com> wrote in message
news:MPG. 1e6d4c72bf6b7f9b989a
3c@news.zen.co.uk...
> In article <4VGMf.18866$57.7934@newsfe3-win.ntli.net>, g4wwk@tesco.net
> says...
>
> The more three go on the better ENRON looked!
>
AFAIK 3 haven't actually stolen anything yet!
Except perhaps the job vacancies of the management team by morons
Steve Terry
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| Brian Morrison 2006-02-27, 5:48 pm |
| Steve Terry wrote:
> "Stephen (Sausagefans.com)" <usenet@sausagefans.com> wrote in message
> news:MPG. 1e6d4c72bf6b7f9b989a
3c@news.zen.co.uk...
> AFAIK 3 haven't actually stolen anything yet!
>
> Except perhaps the job vacancies of the management team by morons
It amazes me that, rather than pour money into attracting customers and
then losing 2/3 of them and paying O2 through the nose for roaming calls
on their GSM network, 3 don't bite the bullet and speed up their own 3G
network rollout. The other networks have a 10 year head start in
coverage terms and the inevitability of dropped calls due to
re-registration when changing networks is their serious Achilles' heel.
But I expect they know this really, and maybe don't have the cash for
that degree of expenditure as in fact they would need to do both at once.
--
Brian Morrison
please observe reply-to address
| |
| Stephen (Sausagefans.com) 2006-02-27, 5:48 pm |
| In article <tjHMf.19025$57.749@newsfe3-win.ntli.net>, g4wwk@tesco.net
says...
> AFAIK 3 haven't actually stolen anything yet!
>
> Except perhaps the job vacancies of the management team by morons
But remember that one of the things that ENRON did was to create
companies to borrow against...seems a similar sort of mentality to
physically stop subcribers leaving the network!
Just seeing parallels, perhaps they aren't there really!
--
Diss Town Council and the
exploding internet deal
http://thisisdiss.co.uk/index.php?topic=4.0
| |
| Steve Terry 2006-02-27, 5:48 pm |
| "Brian Morrison" <scrapspam@fenrir.org.uk> wrote in message
news:uMWdnWkU8o0R2Z7
ZRVny2A@eclipse.net.uk...
> Steve Terry wrote:
<snip>[color=darkred]
> It amazes me that, rather than pour money into attracting customers and
> then losing 2/3 of them and paying O2 through the nose for roaming calls
> on their GSM network, 3 don't bite the bullet and speed up their own 3G
> network rollout. The other networks have a 10 year head start in coverage
> terms and the inevitability of dropped calls due to re-registration when
> changing networks is their serious Achilles' heel.
>
Absolutely, if 3 had spent half of their enormous advertising budget on
the network instead, 3 wouldn't need endless money losing
alienating rearguard stratages.
Which is basicly what Hans Snook did from the outset with Orange
3 should be able cover the UK fully with around 15,000 2GHz BTS,
losing the need to GSM roam on O2 and it's customer losing
band switching call drop outs, and when roaming on 2.5g O2, losing
3g wideband services
Orange operate on 1800MHz with 10,000 BTS, and under Snook
managed to install at least 3 new BTS a day every day.
3 should be aiming at 10 a day
>
> But I expect they know this really, and maybe don't have the cash for that
> degree of expenditure as in fact they would need to do both at once. Brian
> Morrison
>
Huchingson have more money than god, they've proved that with endless
huge phone subsidies, and ads
It's knowing where to place it has been 3 managements downfall
3 should have, should still, offer Snook his weight in gold to join them as
CEO
(Or i'll do if for half that) ;-)
Steve Terry
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| Steve Terry 2006-02-27, 11:48 pm |
|
"Stephen (Sausagefans.com)" <usenet@sausagefans.com> wrote in message
news:MPG. 1e6d546a980dcbae989a
3e@news.zen.co.uk...
> In article <tjHMf.19025$57.749@newsfe3-win.ntli.net>, g4wwk@tesco.net
> says...
>
> But remember that one of the things that ENRON did was to create
> companies to borrow against...seems a similar sort of mentality to
> physically stop subcribers leaving the network!
>
> Just seeing parallels, perhaps they aren't there really!
>
Naa.. I don't see it
Huchingson have become as big as they have by making more
long term profits than losses, not just manipulating figures.
Their problem with 3 is 3s mangement have convinced their masters
that they have the slightest clue.
But as we know the king has no clothes
Steve Terry
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