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confused about cash back
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| I've gone for one of the 12 month cash back offers with
onestopphoneshop and thought I'd better try and understand the process
before the date arrives that I need to claim :)
I'm on Orange off peak 1000 which is =A320 per month. On the 'your
offer explained' sheet it says the free gifts to follow are =A358 month
4, =A358 month 8 and =A35 month 12. It also says there will be an auto
chequeback of =A366 within 90 days. This of course comes to =A3187 which
is =A353 less than a years line rental.
I'd be glad if someone could clear this up - I've probably missed
something :)
Thanks,
Joanne
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| Jo wrote:
> I've gone for one of the 12 month cash back offers with
> onestopphoneshop and thought I'd better try and understand the process
> before the date arrives that I need to claim :)
>
> I'm on Orange off peak 1000 which is £20 per month. On the 'your
> offer explained' sheet it says the free gifts to follow are £58 month
> 4, £58 month 8 and £5 month 12. It also says there will be an auto
> chequeback of £66 within 90 days. This of course comes to £187 which
> is £53 less than a years line rental.
>
> I'd be glad if someone could clear this up - I've probably missed
> something :)
>
> Thanks,
>
> Joanne
>
Looks like a misprint to me?
If you get £58 cashback on months 4, 8 & 12 (not £5 on month 12), then
don't the figures work out okay?
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| Yep you're right - should have thought a bit about it :)
as an aside they really don't check the memory on these phones do they
- theres um some naughty videos on it.
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| Reestit Mutton 2006-03-30, 5:48 pm |
| Jo wrote:
> I've gone for one of the 12 month cash back offers with
> onestopphoneshop and thought I'd better try and understand the process
> before the date arrives that I need to claim :)
>
> I'm on Orange off peak 1000 which is £20 per month. On the 'your
> offer explained' sheet it says the free gifts to follow are £58 month
> 4, £58 month 8 and £5 month 12. It also says there will be an auto
> chequeback of £66 within 90 days. This of course comes to £187 which
> is £53 less than a years line rental.
>
> I'd be glad if someone could clear this up - I've probably missed
> something :)
>
> Thanks,
>
> Joanne
>
Hi Joanne,
As someone has already pointed out, the final cashback should be £58 and
your paperwork contains a typo. If the same error is replicated on any
vouchers that you have received I would make a point of demanding that
they reissue the offending voucher ASAP as it will be nigh on impossible
to prove that this was a typo 12 months down the line when they actually
do send you through a £5 cheque instead of a £58 one.
What's more, as you only have 14 days to alert OSPS to any missing
vouchers I would wager that they will apply the same principle to
vouchers with wrong amounts on them so you'd better get your skates on.
HtH
RM
--
www.reestitmutton.co.uk
Bringing you the best-value mobile phone contract deals in the UK
Presented the way it should be...in plain English
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| Thanks.
the vouchers aren't actually completed so i guess I'll just give them a
call to confirm the ammounts are correct.
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| blumfette@gmail.com declared for all the world to hear...
> Yep you're right - should have thought a bit about it :)
>
> as an aside they really don't check the memory on these phones do they
> - theres um some naughty videos on it.
That means it's secondhand.
--
Regards
Jon
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| Joanne 2006-03-30, 5:49 pm |
| Jon wrote:
> blumfette@gmail.com declared for all the world to hear...
>
> That means it's secondhand.
Yeah I know - it didn't bother me as I get 12 months free instead of 6
months for 99p. I just thought they might have wiped the memory card
(although I'm not sure they knew it was there as they also included a
second card)
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