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Cellular forums Home > Archive > Cell Phones in Great Britain > June 2006 > Re: Orange World
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| David Horne, _the_ chancellor of the duchy of bess 2006-06-15, 5:48 am |
| JC <nospam@nospam.comm> wrote:
> On Wed, 14 Jun 2006 13:39:32 +0100, this_address_is_for_
spam@yahoo.com
> (David Horne, _the_ chancellor of the duchy of besses o' th' barn and
> prestwich tesco 24h offy) wrote:
>
>
> I missed the original thread, but recently we've found a couple of our
> phones on various accounts have been charged £ 4 pm for an unrequested
> "Orange World" service. Even one phone that's been unused for months
> has just had this service appear on the bill out of nowhere! Is this
> what you experienced?
My experience was a bit different. I had Orange World on my ED50
contract. Cancelled the contract, got a final bill, but have now
received _two_ bills for the £4 for subsequent months. Nothing else is
on the bill- no ED50, no EQ Virgin, no YP 30- I'd cancelled them all.
>
> Is this a scam or an admin problem?
Maybe both. I don't mind mistakes- what irritates the hell out of me is
the difficulty correcting it. I'm pretty cool on the phone, and like to
think I can explain the situation pretty well. My CS experience with
them has been awful on this- which is why I now refuse to talk to them,
and have written instead. First class arseholes in my opinion- sorry.
--
David Horne- http://www.davidhorne.net
usenet (at) davidhorne (dot) co (dot) uk
http://homepage.mac.com/davidhornecomposer http://soundjunction.org
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| Simon Dean 2006-06-16, 9:57 am |
| David Horne, _the_ chancellor of the duchy of besses o' th' barn and
>
> Maybe both. I don't mind mistakes- what irritates the hell out of me is
> the difficulty correcting it. I'm pretty cool on the phone, and like to
> think I can explain the situation pretty well. My CS experience with
> them has been awful on this- which is why I now refuse to talk to them,
> and have written instead. First class arseholes in my opinion- sorry.
>
What's the address?
Cheers
Simon
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| David Horne, _the_ chancellor of the duchy of bess 2006-06-20, 7:33 am |
| Simon Dean <sjdean@simtext.plus.com> wrote:
> David Horne, _the_ chancellor of the duchy of besses o' th' barn and
>
> What's the address?
I used the Registered Office address at the back the bill. I'll be
surprised if it is even read. Orange Customer service is on a permanent
holiday.
--
David Horne- http://www.davidhorne.net
usenet (at) davidhorne (dot) co (dot) uk
http://homepage.mac.com/davidhornecomposer http://soundjunction.org
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