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Author Orange answerphone has dumped my greeting message
Iain

2007-11-25, 7:33 am

I've had the same outgoing message in my Orange answerphone for ages,
but this morning I discover that it is no longer there, and I'm offered
the chance to record a personal greeting.

Orange seems to be going out of its way to piss off their customers, but
this seems a bit over the top, even for them.
Neil - Usenet

2007-11-25, 12:33 pm


"Iain" <no-one@hairydog.co.uk> wrote in message
news:1195995143.4253.0@proxy02.news.clara.net...
> I've had the same outgoing message in my Orange answerphone for ages, but
> this morning I discover that it is no longer there, and I'm offered the
> chance to record a personal greeting.
>
> Orange seems to be going out of its way to piss off their customers, but
> this seems a bit over the top, even for them.


n make that offer everytime u call. and u cant bypass it with a key.


J B

2007-11-25, 12:33 pm

"Neil - Usenet" < usenet1@SPAMblueyond
er.co.uk> wrote in message
news:u%h2j.23597$JA1.13701@fe2.news.blueyonder.co.uk...

> n make that offer everytime u call. and u cant bypass it with a key.


Can you do that again in English please?


--

J B


Iain

2007-11-25, 12:33 pm

J B wrote:
> "Neil - Usenet" < usenet1@SPAMblueyond
er.co.uk> wrote in message
> news:u%h2j.23597$JA1.13701@fe2.news.blueyonder.co.uk...
>
>
> Can you do that again in English please?


If you replace 'u' with 'you' and 'n' with 'and' he makes a good point.

Unless you personalise your OGM (needed only because they dumped your
old OGM) you get nagged to do so every time you call, and have to wait
for the end of the nag - a keypress won't shut it up.

It's irritating enough to me, but if I were paying to retrieve messages
I'd be even more annoyed by it.

Orange - the network that tries to make its customers go away.
J B

2007-11-25, 3:33 pm

"Iain" <no-one@hairydog.co.uk> wrote in message
news:1196014704.24348.0@iris.uk.clara.net...

> If you replace 'u' with 'you' and 'n' with 'and' he makes a good point.


Still didn't understand

> Unless you personalise your OGM (needed only because they dumped your old
> OGM) you get nagged to do so every time you call, and have to wait for the
> end of the nag - a keypress won't shut it up.


But now it *does* make sense, thanks!


--

J B


Jon

2007-11-25, 3:33 pm

no-one@hairydog.co.uk declared for all the world to hear...
> I've had the same outgoing message in my Orange answerphone for ages,
> but this morning I discover that it is no longer there, and I'm offered
> the chance to record a personal greeting.
>
> Orange seems to be going out of its way to piss off their customers, but
> this seems a bit over the top, even for them.


The voicemail platform was recently upgraded, your greeting may have
been lost as a result of this.
--
Regards
Jon
J B

2007-11-25, 10:33 pm

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG. 21b3e407194fbef698ad
92@text.usenet.plus.net...

> The voicemail platform was recently upgraded, your greeting may have
> been lost as a result of this.


It's that famous 'computer speak' ... upgrade = change, not necessarily for
the better!

And as for the 'upgrade' ....... grr I'm gonna start another thread!


--

J B


Jon

2007-11-26, 4:33 am

jb@privacy.net declared for all the world to hear...
> "Jon" <spam@jonparker.plus.com> wrote in message
> news:MPG. 21b3e407194fbef698ad
92@text.usenet.plus.net...
>
>
> It's that famous 'computer speak' ... upgrade = change, not necessarily for
> the better!


There are some new options which are quite useful, eg the ability to
pause playback in the middle of a voicemail.
--
Regards
Jon
Soruk

2007-11-26, 7:33 am

On Mon, 26 Nov 2007 07:25:15 -0000, Jon <spam@jonparker.plus.com> wrote:
>jb@privacy.net declared for all the world to hear...
>
>There are some new options which are quite useful, eg the ability to
>pause playback in the middle of a voicemail.


And the loss of menu option 7 to get the sender's caller ID. (OK, you can
get it texted to you by pressing 4... they claim it's free but I'll
believe it when I see it)

--
-- Michael "Soruk" McConnell Eridani Star System
MailStripper - http://www.MailStripper.eu/ - SMTP spam filter
Second Number - http://secondnumber.matrixnetwork.co.uk/
Neil - Usenet

2007-11-26, 3:33 pm


"J B" <jb@privacy.net> wrote in message
news:5qtu9uF11j96dU1
@mid.individual.net...
> "Iain" <no-one@hairydog.co.uk> wrote in message
> news:1196014704.24348.0@iris.uk.clara.net...
>
>
> Still didn't understand
>
>
> But now it *does* make sense, thanks!
>
>
> --
>
> J B
>


I called Ora for a rant @, they said it should play ONLY twice(2 sperate
calls).
But it had stuck on. it got turned off and a green one stuck on my tab for
the troubles :-)


Iain

2007-11-26, 3:33 pm

Jon wrote:

> There are some new options which are quite useful, eg the ability to
> pause playback in the middle of a voicemail.


There is one upgrade to answerphone I want: restoration of Wildfire.
Failing that, I'd prefer to keep my OGM rather than have it sacrificed
for features I shall never ever use.


alexd

2007-11-26, 3:33 pm

Neil - Usenet wrote:

> I called Ora for a rant @, they said it should play ONLY twice(2 sperate
> calls).
> But it had stuck on. it got turned off and a green one stuck on my tab for
> the troubles :-)


Pardon my ignorance, but 'green one stuck on my tab'?

--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
20:33:01 up 15 days, 9:11, 2 users, load average: 0.17, 0.21, 0.18
50,000 watts of funking power

Neil - Usenet

2007-11-26, 3:33 pm


"alexd" <troffasky@hotmail.com> wrote in message
news:15142163.48qLEoqiZz@ale.cx...
> Neil - Usenet wrote:
>
>
> Pardon my ignorance, but 'green one stuck on my tab'?
>
>


a fiver put on my pay as you go credit :-)


Bob Eager

2007-11-26, 3:33 pm

On Mon, 26 Nov 2007 20:33:36 UTC, alexd <troffasky@hotmail.com> wrote:

> Neil - Usenet wrote:
>
>
> Pardon my ignorance, but 'green one stuck on my tab'?


I suspect they gave him five pounds.

--
Bob Eager
begin 123 a new life...take up Extreme Ironing!
Jon

2007-11-27, 4:33 am

no-one@hairydog.co.uk declared for all the world to hear...
> Jon wrote:
>
>
> There is one upgrade to answerphone I want: restoration of Wildfire.


Seconded.
--
Regards
Jon
alexd

2007-11-27, 4:33 am

Neil - Usenet wrote:

> "alexd" <troffasky@hotmail.com> wrote in message
> news:15142163.48qLEoqiZz@ale.cx...
[color=darkred]
> a fiver put on my pay as you go credit :-)


Ahh, makes sense now.

--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
08:55:41 up 15 days, 21:34, 2 users, load average: 0.29, 0.19, 0.14
Convergence, n: The act of using separate DSL circuits for voice and data

Matthew Long

2007-11-27, 3:33 pm

> There is one upgrade to answerphone I want: restoration of Wildfire.
> Failing that, I'd prefer to keep my OGM rather than have it sacrificed for
> features I shall never ever use.


Well, that will never happen now. Ah. the good old days! I remember being on
OVP Precept 100 - With free Voice mail = Free Wildfire! I had so much fun
training her with my voice commands, and impressing my mates by asking "What
does a cow say" or "I'm depressed" :-)


theodore.downs@gmail.com

2007-11-27, 10:33 pm

On 25 Nov, 12:51, Iain <no-...@hairydog.co.uk> wrote:
> I've had the same outgoing message in my Orange answerphone for ages,
> but this morning I discover that it is no longer there, and I'm offered
> the chance to record a personal greeting.
>
> Orange seems to be going out of its way to piss off their customers, but
> this seems a bit over the top, even for them.


I've noticed that when I call an Orange answerphone I'm now given
instructions on what to do once I've finished speaking. I was never
sure what to do but thankfully Orange now remind me each time that I
have to hang up.

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