| ian.jackson@vodafone.com 2007-11-26, 12:33 pm |
| On Nov 23, 11:33 am, m...@vk.net wrote:
> Hi, I have this ridiculous situation withVodafonenow where after
> more than a year, they cannot work out where I am receiving spam
> emails as sms in my phone. Some days I get dozens andvodafoneare
> charging me 10p for each one. I must have had over a 1000 quid charged
> to my account on this garbage by now.
>
> I reckon they are coming in via mobile-alert.com, somehow my number
> xxxxx-xxx...@mobile-alert.com is in some spam list and the incoming
> spam never stops, it is the usual porn, fake watches, penis extensions
> etc, NOT premium SMS service content that could be stopped via normal
> means.
>
> There is no reply number in the messages and in my bill they show up
> as Text Info Messages with no source number.
>
> Anyone else had this or anyone have an idea on how to stop it without
> changing my phone number which would be extrmely inconvenient ?
>
> Mark
Hi Mark,
This seems a little strange and different from the normal reverse text
queries we get. I think we need to take a look at your account to try
to find out where they come from and how to get them stopped for you.
We have a system that can give us details about text messages received
to your phone and we should be able to use this to find out some more
information about the company you're getting the texts from.
If you send us an e-mail using our online contact us form in our
website help section, we can take a look for you. If you include the
code FIT135 somewhere in the body of your e-mail, this will come to us
here and we can help.
Hopefullyuseful
Vodafone UK
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