Cell Phones in Great Britain - Vodafone Upgrades. How can i get a better deal?

Author

Vodafone Upgrades. How can i get a better deal?

James Lewis

2007-04-21, 3:33 pm

My contract ends beginning of June and I've upgraded to a nokia 6233 free.
I was paying £16 for 75 mins, Stop the clock and 100 texts. Changed to £20
for 75 mins, stc, and 250 texts when I upgraded.

I'm now on my 4th phone as all have had various faults etc. They have
offered me other handsets which are more expensive for me on upgrade than
they are for new customers (on the website) on the same price plan that I'm
on. How can they expect people to upgrade with these charges?

Is there any way that I can get them to reduce the price of other models?
Also, if I have another 6233 can I now try and get a better deal on my
priceplan as £20 a month for 75 mins 250 texts isn't great. When I ask they
said it will be £25 to have more minutes and "we have to stick to that".
How can I haggle it down if its possible? Is it too late because I have
already "upgraded"?

They like putting me onto 14 day returns but they don't seem that bothered
when I mention leaving - this 4th handset that I have now is also faulty.

Any advice / experience / tips on what to say greatly appreciated

Many thanks

Jon

2007-04-21, 10:33 pm

no_spamsteffangl@pay
gi.co.uk declared for all the world to hear...
> My contract ends beginning of June and I've upgraded to a nokia 6233 free.
> I was paying £16 for 75 mins, Stop the clock and 100 texts. Changed to £20
> for 75 mins, stc, and 250 texts when I upgraded.
>
> I'm now on my 4th phone as all have had various faults etc. They have
> offered me other handsets which are more expensive for me on upgrade than
> they are for new customers (on the website) on the same price plan that I'm
> on. How can they expect people to upgrade with these charges?

People who spend more money per month would get them cheaper. At £20 a
month you're well below average spend so you aren't going to get red
carpet treatment.

> They like putting me onto 14 day returns but they don't seem that bothered
> when I mention leaving

That's because you're not worth anything to them.

--
Regards
Jon

2007-04-21, 10:33 pm

On Sat, 21 Apr 2007 19:00:24 +0100, "James Lewis"
< no_spamsteffangl@pay
gi.co.uk> wrote:

>My contract ends beginning of June and I've upgraded to a nokia 6233 free.
>I was paying £16 for 75 mins, Stop the clock and 100 texts. Changed to £20
>for 75 mins, stc, and 250 texts when I upgraded.
>
>I'm now on my 4th phone as all have had various faults etc. They have
>offered me other handsets which are more expensive for me on upgrade than
>they are for new customers (on the website) on the same price plan that I'm
>on. How can they expect people to upgrade with these charges?
>
>Is there any way that I can get them to reduce the price of other models?
>Also, if I have another 6233 can I now try and get a better deal on my
>priceplan as £20 a month for 75 mins 250 texts isn't great. When I ask they
>said it will be £25 to have more minutes and "we have to stick to that".
>How can I haggle it down if its possible? Is it too late because I have
>already "upgraded"?
>
>They like putting me onto 14 day returns but they don't seem that bothered
>when I mention leaving - this 4th handset that I have now is also faulty.
>
>Any advice / experience / tips on what to say greatly appreciated
>
>Many thanks
>
>
I'd be seriously wary.

Agreed a nice upgrade with Vodafone. New phone arrived with contract
different than as discussed. Person who sold me the upgrade over the
phone had made no record. Vodafone told my I'd have to pay extra.
Refused. Lots of angry phone calls later I have my PAC and I'm off to
Tesco Value until I spot something better and non-Vodafone.

Be extremely wary that what they offer you might not be what you get.
Not sure how you can protect yourself against this.

Stuart B

2007-04-21, 10:33 pm

On Sat, 21 Apr 2007 22:38:23 +0100, CM <chris.geller@angelfire.com>
wrote:

>On Sat, 21 Apr 2007 19:00:24 +0100, "James Lewis"
>< no_spamsteffangl@pay
gi.co.uk> wrote:
>
>I'd be seriously wary.
>
>Agreed a nice upgrade with Vodafone. New phone arrived with contract
>different than as discussed. Person who sold me the upgrade over the
>phone had made no record. Vodafone told my I'd have to pay extra.
>Refused. Lots of angry phone calls later I have my PAC and I'm off to
>Tesco Value until I spot something better and non-Vodafone.
>
>Be extremely wary that what they offer you might not be what you get.
>Not sure how you can protect yourself against this.

Record the phone call .?? !!

Andy Pandy

2007-04-22, 10:33 pm

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG. 209488451586ec5598a9
13@text.usenet.plus.net...
> no_spamsteffangl@pay
gi.co.uk declared for all the world to hear...
>
> People who spend more money per month would get them cheaper. At £20 a
> month you're well below average spend so you aren't going to get red
> carpet treatment.
>
>
> That's because you're not worth anything to them.

Indeed. If they appear desperate to keep your custom, it's a sure sign that you're
being ripped off! If they're not bothered, then you're probably getting value for
money.

--
Andy

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